Read Reviews McGrath Lexus of Westmont

McGrath Lexus of Westmont

McGrath Lexus of Westmont

500 East Ogden Avenue
Westmont, Illinois 60559


(800) 796-8721

Manufacturer: Lexus

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 411 reviews

4.9

4.9 out of 5

543 lifetime reviews

McGrath Lexus of Westmont

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Certified: McGrath Lexus of Westmont

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, McGrath Lexus of Westmont has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About McGrath Lexus of Westmont

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free WiFi
Automated Car Wash Instant Financing
Cable TV Parts Store
Children's Play Room Pet Friendly
Customer Lounge Area Rental Car Service Onsite
Drive-In Service Shuttle Service
Express Service Neck and Shoulder Massages on Mondays, Shoe Shines on Friday, Pick up and Drop off Service, Lux Cafe
Free Coffee Television
Free Loaner Cars

bulldog728
5/16/2013 10:11:59 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott RaymondScott Raymond
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of McGrath Lexus of Westmont:

i no problem finding the suv, scott was very helpful, i told him what i was looking for, he made it his business to give me what i wanted. the finance department, is where my doubt can in, but, surprisingly, mike, i believe his name was, really made it happen, thanks.. bob thrumb up, the guy you really want to see when purchasiing your car. the front desk people were polite. service department thrumb up. the whole experience was worth it all. thank you . im spreading the word around to friend and family, WESTMONT LEXUS DEALER is the place to go to purchase a car.

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Claudiamariaheit
5/8/2013 3:24:59 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg LuzinskiGreg Luzinski
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McGrath Lexus of Westmont:

I had just lost my car to a flood and knew nothing about cars but knew I always wanted a Lexus, I was very hesitant to walk into a dealer knowing nothing about cars. Greg happened to be the person who helped me and I was pleasantly surprised, he made me feel very comfortable and at ease about trying to find the right car for my needs. He was extremely knowledgeable , friendly and courteous and never put any pressure on me and constantly kept me informed and updated as to the inventory of used cars as they came into e dealership. I finally purchased the perfect car a few days ago and I couldn't be happier , the customer service I received has been nothing but excellent from start to finish . I will definitely highly recommend this dealership to anybody who may be in the market for used or brand new cars.

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hepondo
5/7/2013 9:15:58 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg LuzinskiGreg Luzinski
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of McGrath Lexus of Westmont:

Greg Luzinski's and McGrath's service levels are unmatched in my experience and I work in a service industry. Terrific stuff from this dealership and Greg.

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dhowe27
5/6/2013 2:16:07 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mel  OwensMel Owens
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McGrath Lexus of Westmont:

Mel was very forthcoming in his approach and there was no high pressure back and forth. The process was made easy and was interactive which made it less stressful.

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suziwan
5/4/2013 7:52:36 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rita BarkstromRita Barkstrom
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of McGrath Lexus of Westmont:

Visited the dealership from out of town for the first time. Rita was my salesperson. She was a sheer delight, very engaging and very attentive to my needs. Her communication skills has been outstanding. She had great knowledge about the car and made me feel like I was already a top client from the beginning. She made sure I had enough coffee and even got me a sandwich since I was there for awhile. I was also was impressed with Mike Agnello, Business manager. He was very professional and helped me with my loan. My overall experience has been very positive and would recommend this dealership for a new or used car.

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Nbeal28
5/1/2013 8:33:07 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott RaymondScott Raymond
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of McGrath Lexus of Westmont:

I enjoyed the service I received at this dealership, everyone was extremely kind and courteous and help to make my purchase a wonderful experience. I enjoyed the sales representative Scott Raymond as well as Mike Agnello he business manager. I would definitely brag to others about the great service I received at your dealership. Thank you for helping me get the car of my dreams.

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RyanDe680
4/30/2013 6:16:31 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Glenn KeelerGlenn Keeler
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McGrath Lexus of Westmont:

This is the second vehicle that I have purchased from Glenn, however my family has used him for other Lexus purchases. Glenn does a great job and is great to work with. I didn't feel pressured in any way and received a great price on a trade in. I'd definitely recommended Glenn as he'll get exactly what you want without feeling the pressure that a typical car buying experience may provide.

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richardkaz
4/24/2013 10:40:04 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott RaymondScott Raymond
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of McGrath Lexus of Westmont:

Scott Raymond is great salesman.Very satisfied with purchase. Only few minor glitches which Scot is currently taking care of. Excellent sales experience. Strongly recommend.

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Charles66
4/17/2013 9:20:55 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott RaymondScott Raymond
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    4
  • Overall Score:

    4.0

My Review Of McGrath Lexus of Westmont:

I bought my first car from here. Overall I liked the service and they got my car I wanted without any problems. They were really friendly and helpful. I would recommend this dealership.

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winthrjc
4/16/2013 12:43:17 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott RaymondScott Raymond
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McGrath Lexus of Westmont:

I recently purchased a certified pre-owned 2010 RX 350 from McGrath, and Scott Raymond was my Sales Consultant. Scott was extremely friendly through the entire process, and was not nearly as pushy as I expected most car salesman would be going into the car buying process. Scott was very accommodating to my time as I could not complete the sale until after the dealership was closed on a Saturday. Overall, I had a great sales experience with Scott, and since purchasing the car I have had just as good of an experience with the rest of the staff at McGrath including Jason Ellison in the service department and Kraig in delivery.

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