Read Reviews McKenna Surf City Volkswagen Huntington Beach

McKenna Surf City Volkswagen Huntington Beach

McKenna Surf City Volkswagen Huntington Beach

18711 Beach Blvd
Huntington Beach, California 92648


Sales: (888) 355-5733
Service: (714) 842-2000

McKenna Surf City Volkswagen Huntington Beach
Manufacturer: Volkswagen

Write a ReviewWrite a Review

  • Customer Service:

    4.4
  • Quality of Work:

    4.5
  • Friendliness:

    4.5
  • Overall Experience:

    4.3
  • Pricing:

    4.5

24-Month Rating

based on 66 reviews

4.4

4.4 out of 5

78 lifetime reviews

McKenna Surf City Volkswagen Huntington Beach

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Certified: McKenna Surf City Volkswagen Huntington Beach

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, McKenna Surf City Volkswagen Huntington Beach has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About McKenna Surf City Volkswagen Huntington Beach

Our Dealership has built a reputation on providing courteous and honest service. Our customers appreciate the way we do business, and we know you will too.

Why do customers drive from all over come to experience our passion and excellence? The reason is simple.

We have the car you want at the price you want to pay. And we’ll treat you the way you deserve to be treated.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: 10:00 AM - 8:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Instant Financing
Cable TV Parts Store
Children's Play Room Pet Friendly
Customer Lounge Area Rental Car Service Onsite
Drive-In Service Shuttle Service
Free Coffee Television
Free WiFi Vending Machines
Indoor Customer Parking

Nvallabh86
5/16/2013 5:34:44 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Romy BhardwajRomy Bhardwaj
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McKenna Surf City Volkswagen Huntington Beach:

Romy was perfect in every way. This was my second purchase and my family has been going to him since 2005. I would highly recommend that if anybody is looking for a car, to go to him because he will take care of you in the kindness and friendliest way possible to make you feel right at home.

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gilmans
5/15/2013 9:09:17 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Romy BhardwajRomy Bhardwaj
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McKenna Surf City Volkswagen Huntington Beach:

The reason I keep coming back to McKenna VW HB is because they're all ABOUT THE CUSTOMER... They do all they can, within reason, to makesure your visit a one of a kind experience. Their inventory is more than sufficient and can satisfy most everybody needs. Plus with all the models in stock to choose from, you simply can't go wrong.

Another great attribute that I appreciate is that their sales staff is friendly, knowlegeable and take a more consultative approach versus the hard line sell... I worked with Romy Lal who I consider one of the best at what he does. His job just doesn't end when you drive off the lot. He really cares about the decision you made and follows-up to ensure there is never a question or buyers remorse. He's just a real stand-up guy.

I also would like to make mention and give kudos to the General Mgr Tam Nguyen... The guy really stands out when it comes to making sure the deal happens. Come to think about it, it just seems as though everybody at McKenna VW HB have a well defined focus and are driven by excellence.

The buying public needs to feel confidant and know that they can trust and count on their dealership of choice. Well at McKenna VW HB that is never in question. Do yourself a favor when looking for a new or used automobile, get down to McKenna and feel the difference pride makes.

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flvette65
5/12/2013 11:24:30 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kelly WilsonKelly Wilson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McKenna Surf City Volkswagen Huntington Beach:

Friendliest group of salesmen. The most efficient, customer focused sales process. Will strongly recommend to my friends and when considering future purchases of VW product will not go to any other dealer.

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mstraz
4/27/2013 12:09:35 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Romy BhardwajRomy Bhardwaj
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McKenna Surf City Volkswagen Huntington Beach:

Romy and McKenna Volkswagen are the two reasons why I have bought my VW's in Huntington Beach since 2003. I have personally recommended and accompanied seven first-time new car buyers to McKenna. Why? Because I knew they would be treated right and get the best deal for their car needs. The reason that I go there is because Romy gets to the bottom line quicker than any salesman I have ever dealt with and that is huge in my book. Romy is always working for the customer. His care and concern in getting you the right car for the best deal in a genuine manner is a rare find. His approach to car ownership goes beyond the current deal. Romy wants you to be so satisfied that you would have no hesitation in buying from him again. On Wednesday, April 24, I bought my second Passat from Romy. Wow, the new Passat is so awesome! It is truly a great car. When I left the dealership I knew every phase of the purchase was done correctly leaving me feeling completely satisfied. Romy speaks from his heart and quickly looks to meet your need with concise, informative insight for your car need. Mark

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JimJimJim
4/20/2013 6:32:55 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Barry SklarBarry Sklar
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McKenna Surf City Volkswagen Huntington Beach:

This the fifth VW Jetta we have purchased from this dealership. We always return (100 miles round trip) to this dealership because of the excellent service department. Rick Hernandez is a knowledgeable, efficient and well qualified master mechanic and because of him we keep returning to McKenna Surf City VW.

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dclasen
3/24/2013 12:24:18 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Romy BhardwajRomy Bhardwaj
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McKenna Surf City Volkswagen Huntington Beach:

This was a great transaction. I would recomend this dealership to all my friends. This was quick and no haggling. It took longer to wash the car than it did to buy it.

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rah275
3/21/2013 10:54:20 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Romy BhardwajRomy Bhardwaj
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McKenna Surf City Volkswagen Huntington Beach:

We got a new car for my wife this weekend, a VW Passat. Our experience was so awesome, I decided to trade in my car and get a VW too that same day. I would highly recommend this dealership. They are very friendly and helpful. I never had a car buying experience this good!

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luppercrust
3/21/2013 1:36:36 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kelly WilsonKelly Wilson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McKenna Surf City Volkswagen Huntington Beach:

I have purchased many cars in my years, and this was by far the nicest and easiest experience I have had! Kelly Wilson and Larry were just great....very personable, and no BS! My husband and I both agreed that we would most definately recomend this dealership to our friends and family!

Thank you Larry for being such a friendly & easy going salesman....and thank you Kelly for being such an easy going GM.

Happy Happy Happy with my new little Beetle....you have our business for life!

Thanks so much,

Lisa & Randy

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seanmoran
3/20/2013 6:38:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Danny MaynorDanny Maynor
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McKenna Surf City Volkswagen Huntington Beach:

Best experience I've ever had at a car dealership. I never once felt pressured into buying and the staff was incredibly friendly as well as helpful.

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mahavia
3/20/2013 12:33:08 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dean KidderDean Kidder
Danny MaynorDanny Maynor
Lee  MillerLee Miller
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McKenna Surf City Volkswagen Huntington Beach:

Fantastic Customer Service and Overall Experience was an At!!!!

I had such a great experience from the first moment I walked in the door. I was greeted immediately in a friendly manner by Lee Smith. I have gone to several different dealerships and by far felt the most comfortable at McKenna Surf City Volkswagen. Lee was very informative on all of the cars and options available. I was interetsed in getting a Jetta and he brought a lot of energy to the whole experience. He answered my questions and taught me a lot about buying/leasing a car process. I haven't had the best experience in the past, but this time around am very grateful to have worked with such a great sales team. It was actually fun and met a lot of the team members. Thank you Lee Smith, Dean Kidder and Danny Maynor for all of your help and making it such a smooth transaction. You guys are exceptional!!! I ended up getting the GLI and am very happy. It is such a fun and sporty car. I will definitely be back in three years for my next auto purchase. :)

Thank you McKenna Surf City Volkwagen in Huntington Beach!!!

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