McKenna Surf City Volkswagen Huntington Beach

McKenna Surf City Volkswagen Huntington Beach
18711 Beach Blvd
Huntington Beach, California 92648

Sales: (888) 355-5733
Service: (714) 842-2000

Manufacturer: Volkswagen


Most Reviewed Employees
Tam Nguyen Tam Nguyen
General Manager
Scott Harnish Scott Harnish
Internet Sales
Rich Harvey Rich Harvey
Internet Sales
kelly wilson kelly wilson
Internet Sales Director
danny maynor danny maynor
Internet Sales
Dean Kidder Dean Kidder
Sales
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Free Coffee
Free WiFi
Indoor Customer Parking
Instant Financing
Parts Store
Pet Friendly
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: 10:00 AM - 8:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 3.4/5
35 Reviews
McKenna Surf City Volkswagen Huntington Beach

Overall Score: 3.5 Star Rating3.4



About McKenna Surf City Volkswagen Huntington Beach
Certified: McKenna Surf City Volkswagen Huntington Beach
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, McKenna Surf City Volkswagen Huntington Beach has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About McKenna Surf City Volkswagen Huntington Beach
Our Dealership has built a reputation on providing courteous and honest service. Our customers appreciate the way we do business, and we know you will too.

Why do customers drive from all over come to experience our passion and excellence? The reason is simple.

We have the car you want at the price you want to pay. And we’ll treat you the way you deserve to be treated.


traciwallace42
5/22/2012 2:13:52 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Roberto

My Review of McKenna Surf City Volkswagen Huntington Beach:
I had another great experience with Roberto and this dealership. This is my second Jetta and everytime I have gone they have treated me like family. Roberto went above and beyond trying to help me get my car. He was very helpfull and made me my mom and my son feel so welcomed. He did everything he could to help and Explained everything I needed to know. He also followed up with me the next day to see how everything was and if I had any questions about my car. I am very satisfied with my car and the service I received from Roberto. He is great and a wonderful asset to the Mckenna team!! Thank again Roberto for your great service!

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wilsrf4food@gmail.com
5/14/2012 10:03:36 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tam Nguyen

My Review of McKenna Surf City Volkswagen Huntington Beach:
Best experience I have ever had at a delership eveyone took care of me and gave me the best deal on a new GLI. You will regret going anywhere or talking with anyone besides the people over at Mckenna VW surf city. Do yourself a favor and make your car buying experience simple and fun.

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Nwells123
5/12/2012 6:13:34 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dean kidder and Lee

My Review of McKenna Surf City Volkswagen Huntington Beach:
I had a great experience buying my Jetta from vw. I couldn't have asked for a friendlier dealership, they checked in with me not only during buying process but afterwards too. This locations wasnt the closest to me but service was FAR superior than the others! And I will pay for service above all else. If you want a non pushy dales experience where ur sales rep remembers your name and you go to huntington beach mc Kenna! I did and I will recommend anyone looking for a vw!

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socalsiple
5/9/2012 11:44:28 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tam Nguyen, Kelly Wilson, Danny Maynor

My Review of McKenna Surf City Volkswagen Huntington Beach:
I have purchased three vehicles from this dealership since 2010. The sales department is wonderful. Danny Maynor, in internet sales, helped me with the paperwork and was very knowledgable. Tam and Kelly were awesome. They worked with me in finding numbers that I could manage and the lowest interest rate possible. Overall, the guys made sure I was taken care of and I left a happy owner of a new car.

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wnimf
5/8/2012 10:16:22 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rich Harvey

My Review of McKenna Surf City Volkswagen Huntington Beach:
Working with Rich Harvey and the team at VW Hunting Beach was a very pleasure from the first contact to the follow up phone calls after. The team there did everything they could to make this a good experience. I highly recommend them.

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cjgregoire
5/6/2012 11:06:30 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dean Kidder, Tam Nguyen, Cindy and Lee

My Review of McKenna Surf City Volkswagen Huntington Beach:
I have never ever been treated so well when looking to purchase a vehicle. Dean, Tam, Cindy and Lee worked so hard to get me into a car that not only did my husband and I buy a Jetta for myself, but we also bought a CC on the same visit for my husband.

We were treated so well that we brought in a friend who bought a Jetta, our niece who bought a Jetta and then our daughter who also bought a Jetta. All of which were handled by Dean, Tam, Cindy and Lee.

I will not hesitate to bring anyone I know that is looking to purchase a vehicle to McKenna Volkswagen for the best deals and service.

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Esalcedo
5/5/2012 2:42:36 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dean Kidder, Kelly, Tam, and Rich

My Review of McKenna Surf City Volkswagen Huntington Beach:
The entire staff at McKenna was very courteous and responsive. They addressed all of our requests and provided information needed to make an informed decision. We are extremely pleased with our purchase and appreciate the no nonsense approach by everyone we worked with. The team and McKenna VW are top notch. The professionalism exhibited by the McKenna team made our decision to buy our daughter's first car here an easy one.

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KatharineJetta
4/30/2012 1:05:41 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Romy

My Review of McKenna Surf City Volkswagen Huntington Beach:
Romy was exceptionally helpful, knowledgeable and friendly. He made the car buying experience easy and painless. I was in and out of the dealership in 2 hours. Everyone from Sales to Finance were professional and friendly. I would highly recommend this dealership to someone who is looking for a great deal and superb customer service.

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Bergmanfamily
4/30/2012 12:06:24 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Martin Ortiz, Kelly Wilson and Cindy Kim

My Review of McKenna Surf City Volkswagen Huntington Beach:
My wife, son and I are from San Diego and were in town for my son's baseball tournament. My wife and son were in a car accident in her 2005 vw beetle and the car was totaled. We had been shopping for another used bug and luck would have it McKenna VW had the car listed that we wanted to look at. We stopped in after a morning of baseball we were in the mood to look at some cars. We were promptly greeted by Martin Ortiz. The used bug were interested in had been sold so my wife wanted to show me the new re-styled beetle. Both my wife and 12 year old son loved the car and Martin could sense it..we took one for a drive, he plugged my iPhone played some of my favorite songs through the great Fender sound system and the hook was set. We got back the the dealership and we were introduced to Kelly Wilson. Kelly and I stated to get to know each other and share a love for motorcycles. We spoke about the car In between talking about bikes, next thing you know we had an agreement and were a few documents away from a new car. Both Martin and Kelly made the buying experience so very smooth, they showed concern for my family and kept the selling pace brisk but not rushed. We had the deal done and were introduced to Cindy Kim in finance. She is a doll. She had my wife in stitches and was the cherry on top of a great afternoon. We love our new bug and I recommend going to see these folks We dealt with. Straight forward no BS, customer satisfaction. This is one satisfied family. Thank you Martin, Kelly and Cindy

The Bergman's

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George Sarrade
4/27/2012 10:18:12 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tam Nguyen, Rich Harvey, Dean Kidder, Cindy Kim

My Review of McKenna Surf City Volkswagen Huntington Beach:
I had a wonderful buying experience at Mckenna VW in Huntington Beach. I was looking for a car for over a month and I visited a few other dealerships; a friend of mine recommend Mckenna VW. I found the staff to be very friendly and relaxed. I didn't feel rushed or uncomfortable and that's why I bought my car here.

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Reviews 11-20 >>