the best in gaston county and will buy again soon best sales man around brad smith went out of his way to make me happy

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My experience with McKenneys was great, David, Crystal, and Brad showed great attention to my needs, and provided me with top customer service. This is my 2nd vehicle I have purchased from McKenney and will be buying from here again for my future needs.

Thank You

Dewey Moore

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I purchased a 2013 Jeep Cherokee on Jan. 8th at McKenney Dodge. I wanted a backup camera which had to be ordered. Since it was for a new vehicle the dealer said I could have 10% off $226 camera and 10% off $330 installation. After the discount it was $503.40 I went to parts and purchased a cargo mat, which they gave me 10% off also. The next day I got a letter in the mail from Chris Carlisle that said I could get 15% off any accessories that I purchased. When I went to pick up my Jeep from having the camera installed, I ask about getting the the extra 5% back on both of my purchases. They would not give me any adjustment on the camera since it was in with the deal, even though I had it ordered separately. I needed to purchase some floor mats and ask if I could get a discount on them to make up for the other 5% that they did not give me on the camera and cargo mat. Chris Rice said I could have the extra 5% on the cargo mat, but not the camera. It appears that since the letter came from the service dept., that they should have given me the 15%. The extra 5% on the camera and mat would only be apx. $30. I just bought a $32000.00 vehicle and they wont give the 15% that was stated on the letter. What a deal.

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Sorry don't remember person name who worked with me so I selected Crystal Melton because it was a lady who assited me.

My brakes makes noise and they said it is what the brakes does on the avengers....WOW! is that not a defect or soemthing? Otherewise service provided was great.

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The service I received when buying the cars (2) and when getting a battery issue resolved was excellent! Chris Mills was very easy to buy from, David Polk excellent at building a relationship with us, and Chris Rice at fixing the issue we had with the battery in the Nitro we bought.

We came back and bought a 2nd used vehicle (Nissan Rogue) because of the first experience.

Great people, great place!

Chuck Denham

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I have always had a more than pleasant experience with MCKenney. Everyone there is like family. They are so pleasant and willing to help in any way they can. Having to stay from early to late, they even were kind enough to feed me (now that is going above and beyond any experience I have ever had. :-) The only concern I have is , even with discounts, I was surprised of the cost. I expected half of what it was, but was satisfied with all the work done as explained thoroughly by Chrystal. (A lovely young lady - very knowledgeable.)

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My wife and I had great, great service. We had a budget of 300 a month and they worked VERY hard to get us there.

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Great service as always' when i'm waiting on my service to be completed I walk around and visit with the emplyees in sales and service, also enjoy looking at the new cars and trucks' I recommend the dealership to all my friends it's a great place to buy or get service

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Wonderful Saturday service for a simple oil change that was cost effective! I appreciate the quick service (with an appointment set up prior to Saturday) and the 'value for money' pricing on an oil change. The customer service team (Jay and John) are always polite and helpful.

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Had it not been for Paul's informative emails and late night replies, I wouldn't have even considered McKenney. I started off my search online and Paul was quick to help. He was persistent in a good way. He only emailed when I asked a question, never called and never bothered me. Basically he left the ball in my court. When I realized that McKenney had a vehicle I had been considering, I agreed to come in to do a test drive, even though it wasn't exactly what I was looking for. I met Jason in the process, who took me on my test drive and told me everything I needed to know about the Jeep. After the test drive, it was late and I wasn't prepared to make a decision, but agreed to look over the numbers with him anyway. I left that evening with a good feeling and was very pleased with the service I had received, though I was still driving my old car. A few days and lots of thought later, I went back in to look at the Jeep again. This time we talk numbers and David got involved. After many hours, we finally came to an agreement and I was buying my first ever Jeep. Throughout the entire process, the guys were super nice and were never annoying. They did things on my terms and my time, which was key. Since then, they have all been super nice in helping me make sure I made the right decision and was happy.

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