"Thoughtful customer service"
- J Mezz
I traveled about 250 miles to check out a hard to find car they had in stock. Upon arrival Lamont recognized my out of state tag and greeted me by name. He also, thoughtfully directed me to the restroom before anything else. That stuck me as being very customer focused rather than trying to lay a sales pitch as I stepped out of the car. The salesman I worked with, David, was very personable and relaxed so there was little pressure.
Although the car was not the right one for me I can genuinely recommend these folks to anyone just based on the 30 minutes I was there.
"I am happy customer"
I want to thank Glenn Shepard sales associate for helping me to find my dream car Honda CRV. Great job, excellent customer service! My new beautiful car has everything what I asked for even color I wanted. I am happy and highly satisfied !
"Dealer and Management Recommendation"
I purchased my first Honda from McKenney-Salinas Honda in October of 1996, a year after moving from Atlanta. My wife still drives that automobile. I have purchased numerous Honda vehicles in the past 21 years from this dealership including a 2009 Accord EX coupe, a 2013 Honda Accord EX sedan, and on March 10th, a 2017 Honda Civic LX sedan. I have dealt with Bobby Ford, Sales Manager, and Eddie Jarvis for many years and trust both implicitly. In fact, I purchased two or three automobiles from Bobby before he was promoted to Sales Manager, and at that time he transferred me over to Eddie and I have seen no drop off in attention whatsoever. I have all my service performed at this dealership, and every time I go in for service I always visit with those two gentlemen.
I have not patronized any other dealership in over ten years and now I own only Honda vehicles, having disposed of two luxury vehicles over the years and now I deal exclusively with this dealership. I cannot say enough about my relationship with McKenney-Salinas and I would highly recommend this company and its employees.