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McRee Ford

McRee Ford

2800 Gulf Frwy
Dickinson, Texas 77539


Sales: (281) 337-1529
Service: (888) 873-6561
Parts: (888) 552-7054

McRee Ford
Manufacturer: Ford

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  • Customer Service:

    5.0
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.8
  • Pricing:

    4.7

24-Month Rating

based on 20 reviews

4.9

4.9 out of 5

20 lifetime reviews

McRee Ford

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Certified: McRee Ford

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, McRee Ford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 8:00 AM - 8:30 PM

Tuesday: 8:00 AM - 8:30 PM

Wednesday: 8:00 AM - 8:30 PM

Thursday: 8:00 AM - 8:30 PM

Friday: 8:00 AM - 8:30 PM

Saturday: 8:00 AM - 7:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 AM

Tuesday: 7:00 AM - 6:00 AM

Wednesday: 7:00 AM - 6:00 AM

Thursday: 7:00 AM - 6:00 AM

Friday: 7:00 AM - 6:00 AM

Saturday: 8:00 AM - 3:00 AM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 AM

Sunday: Closed


Our Amenities

Free Loaner Cars Free WiFi
After Hours Drop-Off Parts Store
Children's Play Room Rental Car Service Onsite
Customer Lounge Area Television
Free Coffee Vending Machines

srodder39
12/7/2012 4:45:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Paul RohnerPaul Rohner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    2
  • Pricing:

    2
  • Overall Score:

    3.8

My Review Of McRee Ford:

I was assured that I was getting the best deal possible. As it turned out I beat the deal by $4000 dollars. Bought at Mac Haik.

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Angela Devers
10/5/2012 10:42:13 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frank ArraFrank Arra
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McRee Ford:

Our experience at McRee Ford with Frank Arra as our salesperson was excellent. He was very attentive to our needs, did not pressure us and exceeded all of our expectations. We will definately use this dealership/salesperson in our future purchases.

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Response From: McRee Ford
Added: 10/8/2012 12:59:17 PM

Thank you Angela, for sharing your great experience with us. We really appreciate your feedback! We are also thrilled to hear that Frank was able to help you find the perfect vehicle. Feel free to reach out if you have any further comments or questions. We look forward to seeing you at the dealership again!

Dain Crow - General Sales Manager

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kschmitz
9/29/2012 11:49:39 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James MumaJames Muma
Ben NeubauerBen Neubauer
Stacey PetersStacey Peters
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of McRee Ford:

Stacey Peters was delightful to work with. I was "just looking", but she made the process so easy and natural by trying to understand my needs. She has a gift of helping prioritize a customers "needs" and "wants". Her flexibity and easy-going style made the experience the best car purchasing experience I've ever had.

World Class Sales team.

Thanks!

Kathy Schmitz

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Response From: McRee Ford
Added: 10/1/2012 1:23:06 PM

I would like to thank you personally on behalf of Kathy Schmitz and everyone here at McRee Ford for taking the time to share this outstanding review of your experience. We truly appreciate you kind words and generous recommendation. If there is anything more we can do to assist you please be sure to let us know.

Dain Crow - General Sales Manager

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hduck
9/16/2012 11:49:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Robert Saxon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    4
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of McRee Ford:

I had a great experience with Robert as the salesman. No pressure from him even though I took several days to complete the purchase. The reason I did not give 5 stars on all categories is the pressure I felt from the finance man regarding the way I wanted to finance the car. Secondly, the sales manager who had been friendly prior to the sale walked past me a day later without acknowledging me. Also, the service manager is top notch in helping me with a follow up issue as well as one of his techs, Brian. The service writers though never acknowledged my presence when walking in there twice.

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tpistone
8/19/2012 11:02:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frank ArraFrank Arra
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McRee Ford:

I am very pleased with my experience at McRee Ford and am excited to own a new 2013 Ford Escape. We have purchased three cars from McRee Ford and Frank Arra has be our salesman for over twenty years. McRee Ford is very lucky to have him. He is always courteous and knowledgeable. We will surely recommend him and the dealership to all of our friends.

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bwalsh95
8/13/2012 3:32:16 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James TillmanJames Tillman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of McRee Ford:

This was the first time I have done business with McRee Ford. I purchased a 2006 Mercury Mountaineer that was fully loaded. My salesman was James Tillman. I can tell you I will be purchasing my next car from James at McRee becasue of him. He has gone above and beyond for me and responds to me and is a non-pressure salesman. I had to bring my car in for service less than 24 hours after purchasing it. I have worked with Mr. Donny Verret in service and he has been very helpful to me as well taking care of a parts issue with the car twice with the car. Prior to purchaing the car, the dealership fixed the power 3rd row seats and the side view mirror at my request. I also had a great experience with Oscar in Finance and doing the final paperwork on the sale of the car. I like the free loaner program for cars in service and that is very convenient and glad that you offer this. Many dealerships do not offer this.
So far I am very pleased with my car and the dealership becasue of the 3 staff members mentioned above.
Thank You,
Brent Walsh

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jsmayon
8/7/2012 4:16:00 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frank ArraFrank Arra
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McRee Ford:

always been happy here, bought several cars there and will be back! Frank was very helpful over the phone and once we got to the dealership!!

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olegruf
8/2/2012 1:32:29 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Vernon BainesVernon Baines
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McRee Ford:

Excellent buying experience. Vernon Baines was helpful, knowledgeble, and personable, not a pushy salesman. We painlessly reached a price I liked and quickly completed the deal. His after the sale attention has been excellent and appreciated.

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jeb3744@comcast.net
7/21/2012 2:35:00 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frank ArraFrank Arra
James MumaJames Muma
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of McRee Ford:

The overall presentation of the showroom, offices and, particularly the personnel, was excellent. I received a ready response from Frank to show me what I was looking for. He was very knowledgeable of his inventory and where he needed to be to meet my needs. He also exuded a friendly and patient demeanor and made me feel at home. Great dealership and super nice and knowledgable employees.

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mtollett
7/14/2012 4:15:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chad brewsterChad brewster
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of McRee Ford:

I had used McRee a couple of years ago. I bought a used truck then. This time I needed a new truck. I had a good experience back then. My last salesmen was busy but he referred me to another saleman Chad. He was great. The whole deal with McRee was great. My wife bought her last vehicle from a dealer that was not good. So I highly recommend McRee. And I will go back to them for my next purchase.

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