Mccord's Vancouver Toyota
Vancouver, WA
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308 Reviews of Mccord's Vancouver Toyota
Service is always overbooked. Had my car for 6hrs and only completed oil change & wheel alignment. No communication until 5pm. Management issue not employees in service department Had my car for 6hrs and only completed oil change & wheel alignment. No communication until 5pm. Management issue not employees in service department (overbooking & lack of training for staff new to position). Did have great customer service via phone to schedule another appt. More
Easy to communicate with service representatives. When the service technicians found some issues that need to be addressed, they use text msg to let car owner know and decide what to do next When the service technicians found some issues that need to be addressed, they use text msg to let car owner know and decide what to do next More
Mccords Vancouver Toyota has wonderful staff! Everyone is very polite and helpful. They even provide free rides home, free coffee and comfortable couches in the waiting area. Everyone is very polite and helpful. They even provide free rides home, free coffee and comfortable couches in the waiting area. More
The employees here at Vancouver Toyota really go above and beyond to make sure that each customer leaves happy knowing that their car has been in great hands and taken care of. and beyond to make sure that each customer leaves happy knowing that their car has been in great hands and taken care of. More
Excellent staff, great customer service, family environment. Great coffee/mocha, hot chocolate, clean facility, warm and inviting, nice fireplace. environment. Great coffee/mocha, hot chocolate, clean facility, warm and inviting, nice fireplace. More