This is our third Nissan from this dealership. All of the sales were excellent. With this vehicle, we had a few minor issues. The vehicle seemed to float as I drove it down the road, the in cabin thermometer showed Impossible temperatures (185 degrees) the rear drivers' door is difficult to shut, and the doors automatically lock when you get to about 15 MPH. We waited to get 3,000 miles on the vehicle to get the repairs. We called the dealership to see if we needed an appointment, and they advised to drop it off in the morning. My wife dropped off the vehicle in the morning, and explained the issues. We called about 6 hours later, and were told the vehicle was almost ready. We went to the dealership, to find out that in the 6 hours they had only done the service (oil change) on the vehicle. I was sent back and forth between the service desk and the cashier twice before being told that the vehicle was not ready. We left, with the understanding that they would call when the vehicle was ready. We called them again 30 minutes before they closed, and were told "we were just getting ready to call you". When we got to the dealership, I was again passed back and forth between the service desk and the cashier before they found my keys. The service manager told me that they had checked the alignment of the vehicle, and made minor adjustments to it. The thermometer had to have time to adjust after the vehicle was started. The door seemed to close fine to them, and the door locks were set from the factory and could not be changed. I could accept the door lock situation, even though I do not like it. The thermometer was displaying 185 degrees while driving down the road. The door still does not close well, without slamming it shut. Overall, I am not satisfied with the "service" I received, or the way we were treated overall with being told our vehicle was almost ready when it was not, or being shuffled between the service desk and the cashier on both of our attempts to pick up our vehicle.
I Recommend This Dealer:
I did not obtain names, but will in the future!!
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