Read Reviews Randall Reed Volkswagen of McKinney

Randall Reed Volkswagen of McKinney

Randall Reed Volkswagen of McKinney

3600 South Central Expressway
McKinney, Texas 75070


(972) 632-2000

Randall Reed Volkswagen of McKinney
Manufacturer: Volkswagen

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 608 reviews

4.9

4.9 out of 5

684 lifetime reviews

Randall Reed Volkswagen of McKinney

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elpepenieves
4/21/2013 12:20:10 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Willy Castillo and Susan Reeves
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Randall Reed Volkswagen of McKinney:

This is the second VW vehicle that I buy from Willy Castillo at Randall Reed Volkswagen of Mckinney. Very friendly and easy to work with.

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aschoppe
4/18/2013 10:07:18 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Willy Castillo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Randall Reed Volkswagen of McKinney:

Willy Castillo helped me find the exact car that I wanted. I knew I wanted the new beetle convertible in denim blue with beige interior. Willy told me that the denim blue color was rare and hard to get but he got it for me. It took about a month but it was worth the wait. Willy did a great job staying in contact with me and keeping me updated. He is very friendly and great to work with. My parents bought a car from Willy about 8 months ago and are also happy with their experience. I am very satisfied with the price that I paid for my beetle convertible. I recommend buying a car from the McKinney Volkswagen dealership and from Willy Castillo.

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frank2me
4/17/2013 5:47:13 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dave Snow
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Randall Reed Volkswagen of McKinney:

We visited with Dave Snow several times. He remembered us, even though our visits were months apart. When we were ready to buy, we went back to see Dave. We still had not made up our minds exactly which model we wanted, so Dave showed us several options. We still hem-hawed around, but Dave kept engaging us in conversation with probing questions. Without realizing it, I had certain things in mind that I wanted while my wife had other things, but the car we thought we wanted was not available anywhere in the area. After more conversation, Dave told us to wait a minute while he went to get something he wanted us to look at - "just look at it". he said. He came back with a car which was not the exact car we were thinking of, but met each of our important criteria items. We both looked at it and said to each other, "This is what we want." Dave was very perceptive, always listening and realized what we both wanted before we did. Then he produced it! I had never dealt with a car salesman who actually listened without pushing us toward something we didn't want. Dave worked very hard to help us figure out what we actually wanted and it wasn't the car we thought it was. We are extremely happy with the car and would recommend Dave Snow to anyone.

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moimoi
4/15/2013 11:37:18 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Willy Castillo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Randall Reed Volkswagen of McKinney:

Our purchase was smooth and hassle free. Positive attitude and patience from everyone. We spent 4 full hours there but felt welcome. Totally recommend this dealer.

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jdw182454ss
4/11/2013 10:28:46 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dimitri Finkler
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Randall Reed Volkswagen of McKinney:

went in for 30k service made an appointment was seen as soon as i got there, my dad didn't have an appointment, but they also took care of him. We got 4 tires, also, great place will be back as needed

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dvmalpass
4/9/2013 8:21:28 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Willy Castillo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Randall Reed Volkswagen of McKinney:

We were satisfied with our treatment at Randall Reed Volkswagen in McKinney. Willy worked with us to give us the price and warranty we wanted for the new car and the car is great.

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nscott1213
4/8/2013 10:58:13 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Willy Castillo
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Randall Reed Volkswagen of McKinney:

The experience we had at AutoNation Volkswagen of Mckinney was what we, as experienced car buyers, expect to have when we go to a dealership to purchase a car. Our sales person, Willy, was friendly, knowledgeable and willing to do what we needed done in order to make the sales process easy and pleasant. While the exact vehicle that I wanted was not on the lot, Willy went above and beyond to get me the car I wanted at the price I wanted. We needed a quick turn around on the paper work and Willy and the staff were very accommodating. Overall, we had an excellent experience.

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jamemart
3/26/2013 2:46:39 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Randall Reed Volkswagen of McKinney:

I firmly give McKinney VW all 5s because of the overall ease of the vehicle purchase with you guys. I have never been into a dealership and have such a quick and thorough vehicle purchasing transaction. Willy is exceptional at customer service and really made the car buying experience light and enjoyable. My wife and I are very happy with our "new-to-us" vehicle and the price-per-value we received. Thank you Willy and all of the Auto Nation staff that helped with our purchase.

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Response From: Randall Reed Volkswagen of McKinney
Added: 3/26/2013 7:45:45 PM

I want to thank you for putting your confidence in Willy Castillo and the rest of us at AutoNation Volkswagen McKinney. We are pleased to hear you had such a positive purchase experience!

Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Tahoe LT!

Douglas Lucas
Customer Relations Manager
AutoNation Volkswagen McKinney

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chelacarpenter
3/24/2013 3:25:52 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Randall Reed Volkswagen of McKinney:

i just want to said thank you guys for treat my daughters so well!!

Wily Castillo was is a good sales person, and took time for us!

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Response From: Randall Reed Volkswagen of McKinney
Added: 3/25/2013 1:49:00 PM

I want to thank you for putting your confidence in Willy Castillo and the rest of us at AutoNation Volkswagen McKinney. We are pleased to hear you had a great experience!

Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. I hope your daughters enjoy driving their new Jetta SE!

Douglas Lucas
Customer Relations Manager
AutoNation Volkswagen McKinney

Twitter
momo2466
3/23/2013 7:10:16 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Randall Reed Volkswagen of McKinney:

Willy is an excellent salesman. He took very good care of us and made it as easy as possible. Everyone at the dealership could not have been nicer. We love our new Beetle Convertible.

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Response From: Randall Reed Volkswagen of McKinney
Added: 3/25/2013 12:58:54 PM

I want to thank you for putting your confidence in Willy Castillo and the rest of us at AutoNation Volkswagen McKinney. We are pleased to hear you had a great experience!

Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. Enjoy driving your new Beetle Convertible!

Douglas Lucas
Customer Relations Manager
AutoNation Volkswagen McKinney

Twitter

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