Mcquillen Chevrolet Buick GMC Truck

Warranty fraud? Purchased a warranty for paint and dent, was never told a coating was to be applied to our new 2023 Equinox. Sold the vehicle one year later and requ Purchased a warranty for paint and dent, was never told a coating was to be applied to our new 2023 Equinox. Sold the vehicle one year later and requested the refund on the remainder of the warranty. Was told because this treatment was applied to the vehicle they can't refund anything. When the New Cars Manager was told and checked to find out it wasn't applied he offered to apply it to our New Vehicle we purchased somewhere else but could not refund even though this was something we didn't receive as they turned in the paperwork saying we did receive it. Wouldn't this be fraud? Spoke to the owner and explained this. He rudely refused to do anything about this and hung up on me. Will never return here again. Tell all your family and friends to be careful dealing with McQuillen. Ron the Sales Manager admitted and apologized to us that we don't get the treatment and it was their error. Was going to backdate the paperwork for treatment he wanted to apply to our new vehicle, we refused as it would be illegal to do so as it was not the same vehicle, not the same year, make or model. Be careful dealing with McQuillen. More

BEST SERVICE DEPT! I have been taking my cars to McQuillen's for quite some time now....just wanted to say thank you to Marc and Mike for taking care of my car, and addr I have been taking my cars to McQuillen's for quite some time now....just wanted to say thank you to Marc and Mike for taking care of my car, and addressing the problems I encountered. More

Wasted time Went in completely acted like deal was possible. After making several visit. Sale person kept saying it everything looks good on the sale end. Had che Went in completely acted like deal was possible. After making several visit. Sale person kept saying it everything looks good on the sale end. Had check in hand but apparently each visit ended up just being more BS. I was told by several people not to even go to this dealership and now I see why. More

OWNER REFUSED TO ACCEPT RESPONSIBILITY WORST PLACE to deal with. BROKE MY DOOR PANEL AND REFUSED TO FIX>When I called, they said it wasn't their fault. I will let everyone know of my exper WORST PLACE to deal with. BROKE MY DOOR PANEL AND REFUSED TO FIX>When I called, they said it wasn't their fault. I will let everyone know of my experience. More

My family and I were Traveling from Columbus Ohio to Albany New York when our front bearing was making noise. We pulled in the dealership at 5:00 when they close at 5:30, and they were very happy to hel Albany New York when our front bearing was making noise. We pulled in the dealership at 5:00 when they close at 5:30, and they were very happy to help us out and got it repaired , and we were down the road within 45 minutes. There prices, and service was great I would definitely recommend this dealer! More