Auto Eastern Nissan of Meadowlands - Service Center

My car sat at this dealership for 5 weeks waiting on an alternator and I had to rent A car for all that time at my own expense. alternator and I had to rent A car for all that time at my own expense. More

I will never bring my car here again for service. I took it in for an oil change and tire rotation, and was swindled into paying $445.27 when I was not told that it would be additional money for what I took it in for an oil change and tire rotation, and was swindled into paying $445.27 when I was not told that it would be additional money for what was "needed" on my car. I had an appt and waited for over 45 minutes initially for my car to begin service. The serviceman also blatantly lied to me after waiting for over 2 hours for my car, that my car was being washed, and that was what was taking so long, when my car was never in fact washed at all. I've never experienced such poor service at a dealership, and I will for sure never give this dealership my business ever again. More

I called the number on the website to schedule an oil change. I was told I did not require an appointment for an oil change and to just come in. I found that odd as that has never been the case for the 1 change. I was told I did not require an appointment for an oil change and to just come in. I found that odd as that has never been the case for the 10 years I have been coming to this dealership. I arrived Saturday to be told that I do require an appointment and it will have to wait over an 90 minutes before they can begin to service my car. I explain my frustration that I had tried to make an appointment but was denied by the person on the phone using the number on their website. Their only response was "it's not our fault". I've been a customer of this dealership for 10 years and have gotten two cars from here. They made no attempt to apologize for the miscommunication or to make any sort of effort to make this ok. Telling me "it's not our fault" when it is your fault made it so that I am questioning ever coming back to Route 17 Nissan. Worst experience I have encountered there. More

From the minute I walked through the door nick was helpful on helping me pick out my new lease. He was so honest and caring on accomdating me to get into the lease that was much affordable for me. Fro helpful on helping me pick out my new lease. He was so honest and caring on accomdating me to get into the lease that was much affordable for me. From other dealerships I went to hasbrouck heights Nissan was the BEST. The manager Tony went above and beyond to work with me and introduced himself and I didn’t feel rushed on getting into a lease. Thank you so much for everything! More

I had a great experience at Route 17 Nissan! My previous car needed a lot of work done. Therefore I traded it in for a newer model and my sales associate did a fabulous job at making sure I felt heard and h car needed a lot of work done. Therefore I traded it in for a newer model and my sales associate did a fabulous job at making sure I felt heard and had a great experience. Definitely check them out and chat with Andrew Szorf, he’s the best! More

Great dealer and great people over there. I've got my second leased car with them today, they offered me a great deal, they always work with the customer. Same sales rep both times Andrew Szorf, very nic second leased car with them today, they offered me a great deal, they always work with the customer. Same sales rep both times Andrew Szorf, very nice person. Performing the car with them also, very pleased with them. More

My experience with Nissan lease was negative and I would never again lease/buy or recommend this this dealership to anyone. Customer service is non-existing; when you call, they can simply hang up on you an never again lease/buy or recommend this this dealership to anyone. Customer service is non-existing; when you call, they can simply hang up on you and then directing your call to the voicemail. I’ve been trying to set up an appointment to terminate the lease, called at least 11 times and each time I got a different response (either they don’t have an appointment schedule yet(!) or no appointment required, - just come and drop your vehicle in, etc..) I guess that since you don’t renew your lease RT 17 NISSAN cease viewing you as a customer and start mistreating you. As a result I am no longer considering using RT 17 NISSAN for my future considerations when buying/leasing a vehicle and not recommending them to anyone either. More

I am very much big on customer service and I must say that my expectations were superseded!! Thank you Manny Vargas for your professionalism. Absolutely loving my 2020 Nissan Rouge! Looking forward to do that my expectations were superseded!! Thank you Manny Vargas for your professionalism. Absolutely loving my 2020 Nissan Rouge! Looking forward to doing continuous business with you. Much appreciated. More

I was on the fence about buying a Nissan but Manny’s customer service sealed the deal. Thank you for your assistance. I’m so happy with my purchase! customer service sealed the deal. Thank you for your assistance. I’m so happy with my purchase! More