Read Reviews Medved Autoplex

Medved Autoplex

Medved Autoplex

11001 West I-70 Frontage Road North
Wheat Ridge, Colorado 80033


(303) 421-0100

Medved Autoplex
Manufacturers: Cadillac, Chevrolet

Write a ReviewWrite a Review

  • Customer Service:

    4.0
  • Quality of Work:

    4.4
  • Friendliness:

    4.3
  • Overall Experience:

    4.1
  • Pricing:

    4.3

24-Month Rating

based on 16 reviews

4.2

4.2 out of 5

47 lifetime reviews

Medved Autoplex

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

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Certified: Medved Autoplex

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Medved Autoplex has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Medved Autoplex

We consider ourselves a family at Medved. The corporation has been locally owned and operated for over 70 years now. What started out as a single point Chevrolet dealership is now the home of two convenient locations offering (Chevrolet, Cadillac and Suzuki)in Wheat Ridge and(Chevrolet, Buick, GMC, Ford, Chrysler, Dodge, Jeep, Ram and Suzuki) in Castle Rock. Just off the I-70 and I-25 corridors, anyone in or passing through the Denver Metro can't miss us. We also have excellent service departments staffed with GM Master Certified technicians. Our experts are constantly obtaining new certifications and are well-versed in the cutting-edge technology found in cars these days. Finally, don't forget about our expansive parts departments.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 AM

Tuesday: 9:00 AM - 9:00 AM

Wednesday: 9:00 AM - 9:00 AM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Rental Car Service Onsite
Cable TV Shuttle Service
Children's Play Room Television
Customer Lounge Area Vending Machines
Free WiFi Drive-In Service
Parts Store

Val Badding
1/2/2012 2:27:34 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Larry
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Medved Autoplex:

We were looking for a 2010 or 2011 Chevy Tahoe fully loaded, however you only had one and it was not what we were looking for.
Your salesman Larry told us about a 2007 that they just got in, that was fully loaded with low miles. We really were not interested in buying that late of a model, but thank you Larry for suggesting we take a look. It is now in our garage and we could not be happier. It is like new, our whole expierence was amazing, everyone treated us great.

Thank you again for caring enough to find us what we wanted. Great Job Larry!!!

Joe and Val Badding

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penneyjo2001
12/12/2011 5:53:37 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Johnny Medved
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Medved Autoplex:

Took our car in for service. James in the shop was very nice. I engaged Johnny Medved in conversation when I was looking for a newspaper for the waiting room. We spoke for almost an hour. VERY nice young man. Very informed and knowledgeable of his product line and the automotive business in general. He did not try to sell me anything we just had a long quite pleasant conversation. From the lot boy who gave me directions to the paintless dent repair guy who also gave me directions, and the used car sales people who I also spoke with, ALL of them were pleasant and seemed happy to be there. They all treated us very kindly. I would recommend Medved to anyone seeking service for their car or looking to buy a new or used one for that matter. POSITIVE EXPERIENCE!!!!

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kdh7711
11/29/2011 3:14:50 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Maria Naves
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Medved Autoplex:

It was a great experience. Maria and Lisa was very nice they really helped because, I wasn't sure I was going to trade-in my car but, they showed me that it would be to my liking. Everyone in customer was very helpful, I will let everyone know if they want a car, go to Medved, THEY ARE THE BEST.

Thanks Kevin D. Harris

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John Bronn
9/18/2011 1:37:32 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Robert McCorkle
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    3
  • Overall Score:

    4.3

My Review Of Medved Autoplex:

This salesman is new to the product. He misled us on at least two points. 1) How the ECO works on the vehicle purchased, 2) That a GPS navigation system was included on this vehicle.
The purchase process (after our decision to buy) took too long. I was paying cash and was still treated like a credit customer.
The dealership was very business-like and efficient. The offer that I was given on a potential trade-in was very low.

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Response From: Medved Autoplex
Added: 9/20/2011 12:56:40 PM

Hello John,

Thanks for the review and letting us know what we need to work on. Due to the highly technological nature of cars these days--both under the hood and when it comes to perks like navigation-- the vehicles can get confusing. We will however do a better job of making sure our sales professionals are educated and will not mislead people about product. We apologize it took longer than expected to purchase the vehicle, but thanks again, we really appreciate you choosing Medved!

Whitney Medved

Medved Autoplex
Social Marketing and Networking Director
(303) 421-0100

Response From: Medved Autoplex
Added: 9/20/2011 3:25:21 PM

One quick note Mr. Bronn,
It is a bit confusing but all GM vehicles have GPS Navigation. It is through the OnStar system and you get the service free for 6 months. It is not the conventional system you think of with a touch screen map. It is GPS based and Bob should have explained the difference as well as how to use it. For this oversight we are sorry. But, knowing Bob, I highly doubt the confusion was deliberate. Here is a link explaining the service: http://www.onstar.com/web/portal/navigationexplore?tab=1
As far as the Eco option on the Equinox, I would guess the confusion comes from the Eco Cruze. On the Equinox it is a fuel saving feature that comes on all 4 cyl models.
On the Cruze, it is a special model that is built from the ground up to save fuel from the ground up.
Again, thank you for your support and your business, I will make sure these features are more well explained in the future. We appreciate your feedback because it lets us know where we need improvement.

Johnny Medved
Chevrolet Sales Manager
303-421-0100

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blkitr
8/5/2011 9:12:32 PM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
service manger
customer service rep..
  • Customer Service:

    1
  • Quality of Work:

    2
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    1.6

My Review Of Medved Autoplex:

Will NEVER go there again.. Bought new Esclade, had a problem with nav, which was issued a service bullet en, they refused to fix cause I had put in a aftermarket speaker.. Amazing...

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scoutts6385
6/25/2011 6:31:12 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Miguel Rodriguez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Medved Autoplex:

They were all so friendly and really worked for us to get us the best deal possible, and kept in touch through the whole process. I would definately go back and recommend them in the future!

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skidd11
6/11/2011 6:35:04 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom Medina
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Medved Autoplex:

Super helpful and friendly. I will come back in the future. I am so happy with by new car. I really feel that I got a great deal!

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rjs4334
4/22/2011 7:52:23 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Doug Greer
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Medved Autoplex:

Service was as good as it gets. Doug Greer in Cadillac service was excellent, could not be happier with how i was treated. I have a Cadillac dealer 30 miles from my house in Vail, I drive right past it to go to Medved, an extra 70 miles. Thanks agian, my issues have been solved.

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isarkissian
4/4/2011 8:34:55 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sean Pool Tim Myers and others
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Medved Autoplex:

I could not be more satisfied with the experience of buying a car from Medved. Everyone I dealt with was straightforward and made the process free of the brain damage I have come to expect with buying a car. I started out working with the folks in Wheat Ridge and finished the deal at the Castle Rock store. I can recommend the folks at both locations highly.

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Losasso
3/17/2011 8:52:43 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Medved/ Adam in Service
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Medved Autoplex:

I have been a customer of Medved for over 15 years. I recently purchased a New Suzuki Kizashi!Love it! This is my 6th vehicle I've either leased or purchased from Medved!

My finances were not the best and they really worked hard for me to be able to purchase my new vehicle.

I tell you they are so friendly and I recommend Medved to all my friends, associates and acquaintances.

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