I had been looking for a nice used Mercedes E350 wagon for months with little success. I came across two wagons on Cars.com that had just come in at Medway Imports. I called and spoke to Dan, who was very professional, knowledgable, friendly and helpful, and it was obvious that he was very different than most salesman I had previously dealt with. When my wife and I arrived, Dan was tied up, but Barry stepped right in to help us while Dan finished up with his previous customer. Barry was equally pleasant and professional, and eager to help us and answer our questions. I found both Dan and Barry to be exceptionally candid about their cars and how they do business. The atmosphere there was very friendly and light-hearted, with absolutely no sales tactics or pressure applied at any time. I had some concerns about the car I was buying because it had been in an accident. They arranged to have the car put on a laser frame machine to insure the car was within specs, which made me feel comfortable with purchasing it. In short, they listened to my concerns, and went out of their way to address them. The entire car buying experience was an absolute pleasure, and unlike any other I have had. Service after the sale was no different, as Dan and Barry very fairly addressed an issue I had with an important missing item from the car.
I absolutely love the car I bought, and it was an exceptional value. I wouldn't hesitate to buy another car from Medway Imports, and would highly recommend them to my friends, relatives or anyone looking to buy a great used car. Medway Imports is truly a "class act".