Reason for Visit: Sales
I recommend this dealer: No
My Review of Melody Toyota:
This dealership really knows how to rip you off and use sleezy tactics to get you to buy a car from them. They are un-ethical and dishonest. I went in looking for a car and this saleguy kept asking me what I wanted as the price of the car and when I told him I wanted $4K off MSRP and I had a trade-in, he came back that if I wanted that much off MSRP (EVEN THOUGH THEY ADVERTISED IT), I would get less for my trade-in. I could accept that if it wasn't for the fact that the value they gave me for my trade-in was LESS THAN HALF of the trade-in value from the Kelly Blue Book! He told me that I would get more for my trade-in if I was willing to take less off MSRP.
I proceeded to leave the dealership but then ran into the desk where they had the AAA fleet sales guy and asked him what pricing he had and he quoted me something that was about $3200 off MSRP but of course there would be no dealership discount and when I asked what the trade-in would be, he said it would be the same price as what the other sales guy told me. I said that the other sales guy never gave a real price for the trade-in since he gave me a value of the trade-in based on the price I wanted for the car. He was very rude after that and basically told me that the trade-in value was what I was given.
As I was driving out of the lot, one of the other managers came running after me and told me that he wanted my business and to tell him what happened. After I told him, he proceeded to ask me to wait 5-10 minutes so he could see what happened with the trade-in and when he came out, he quoted me a trade-in value for my car twice over what the original price was! I was very angry at this point but he apologized and said he wanted my business and would do anything to get that.
Needless to say, I did not buy the car from them. They are dishonest and really sleezy and their salespeople are rude! I don't know what games they are playing, but I will never go back to this dealership and will spread the work of how awful they are anywhere I can.
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