Mercedes Benz of Athens

I wanted to take a moment to express my sincere gratitude for the exceptional service I received from MB of Athens, particularly from Tonya, during my recent car purchase experience. From the moment I rea for the exceptional service I received from MB of Athens, particularly from Tonya, during my recent car purchase experience. From the moment I reached out to the dealership, Tonya answered my call with warmth and professionalism. She took the time to understand my needs and patiently guided me through the process without any pressure. Tonya's dedication to ensuring that I had all the information I needed to make an informed decision was truly remarkable. I was especially impressed by Tonya's attention to detail, as she went above and beyond to provide me with numerous photos and updates throughout the purchasing process. Her willingness to address any questions or concerns I had, coupled with her genuine kindness, made the entire experience enjoyable and stress-free. Furthermore, the entire team at MB of Athens demonstrated a level of professionalism and customer service that exceeded my expectations. Despite purchasing a car out of state, I felt supported and confident throughout the process, thanks to their expertise and commitment to customer satisfaction. In particular, I appreciated the respect and patience shown by everyone I interacted with at the dealership. Each communication was handled with care and professionalism, making me feel valued as a customer. Overall, I cannot thank Tonya and the team at MB of Athens enough for their outstanding service. They truly made my car buying experience a memorable and positive one. I will not hesitate to recommend MB of Athens to friends and family in the future. Thank you for the best experience of purchasing a car that I have had. At the age of 63 I have bought many cars and by far this was the best experience. Much love for Tonya and her professionalism. . More

Absolutely love this dealership. Everyone is so friendly and courteous. I had to go in today to get my license plate holder fixed on the fly and 30 minutes later I was on the road wi Everyone is so friendly and courteous. I had to go in today to get my license plate holder fixed on the fly and 30 minutes later I was on the road with my license plate reattached! Thank you Phil in Parts and Chad in Service for coordinating last minute and being creative! Having worked in the automotive industry for years, I'm wary of most dealerships and Mercedes Benz has gotten it right! More

It was a great experience working with Michael Hibbert. Such a professional nice guy who made the purchase of my car clear and easy! He is always reachable. I highly appreciate his prompt responses even af Such a professional nice guy who made the purchase of my car clear and easy! He is always reachable. I highly appreciate his prompt responses even after the purchase. Me. Curtis R. Caldwell made the financing and warranty process fast and easy on the same day of purchase. Thank you MB of Athens! More

I love this dealership! My first purchase was 2013 and now I’m back to purchase a second vehicle. The first one is still in good shape thanks to the service department. So m My first purchase was 2013 and now I’m back to purchase a second vehicle. The first one is still in good shape thanks to the service department. So much so that I’m keeping that vehicle too. Curtis Caldwell in the finance department also assisted me this time with this new purchase. He is friendly, knowledgeable, and outstanding with the numbers! I also made a new MBNZATHENS friend in Tonya. She was very patient with me as I tried to decide on which vehicle. She also was extremely knowledgeable, friendly, and didn’t put any pressure. She actually listened to me which surprised me as I wasn’t even listening to my own ramblings. Tonya made the entire experience from initial outreach to car purchase an exceptional experience. I would definitely recommend her as well as the dealership to anyone looking for a vehicle purchase in Athens. More

Friendly and accommodating staff. Very clean and neat facility. Process purchasing my vehicle was smooth and without any glitches. My salesperson Robert was very knowledgeable and hel Very clean and neat facility. Process purchasing my vehicle was smooth and without any glitches. My salesperson Robert was very knowledgeable and helpful. Explained the necessary details regarding my purchase and would definitely recommend this dealership to anyone looking to purchase a Mercedes. More

My salesperson was Tonya Lee. My wife and I truly enjoyed meeting her. She felt like an immediate friend. Her work ethic was amazing-she returned calls quickly (even when she was My wife and I truly enjoyed meeting her. She felt like an immediate friend. Her work ethic was amazing-she returned calls quickly (even when she was off), answered questions accurately and helped us through the whole process smoothly. I am 64 years old and have never had this easy and pleasant of an experience purchasing a car. The next time we need a car, I’m calling Tonya! More