Read Reviews Mercedes-Benz of Calabasas

Mercedes-Benz of Calabasas

Mercedes-Benz of Calabasas

24181 Calabasas Rd
Calabasas, California 91302


Sales: (818) 591-2377
Service: (818) 223-3102
Parts: (877) 267-6475

Manufacturer: Mercedes-Benz

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.8
  • Overall Experience:

    4.8
  • Pricing:

    4.8

24-Month Rating

based on 64 reviews

4.8

4.8 out of 5

75 lifetime reviews

Mercedes-Benz of Calabasas

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Certified: Mercedes-Benz of Calabasas

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Mercedes-Benz of Calabasas has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 10:00 AM - 7:00 PM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

McGuirep
5/23/2013 12:31:43 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Courtland DixsonCourtland Dixson
Alex  PattiAlex Patti
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    N/A
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Mercedes-Benz of Calabasas:

Great service from the moment I walked in the door to the close of the sale. Even received a follow up call a week later to confirm I was happy with my purchase.

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Jannaw
5/16/2013 1:31:20 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Zubair AliZubair Ali
Alon AshersonAlon Asherson
Jose RodriguezJose Rodriguez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Calabasas:

Not the typical service center that one might expect. It seems as if they know almost every customer by name when they walk through the door. That shows me they care about their customers and make them feel warm and welcome. Not to mention newly renovated and comfortable waiting area.

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Graced026
5/14/2013 1:37:46 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason CascioJason Cascio
Ken LemierKen Lemier
Chuck RoyalChuck Royal
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Calabasas:

Due to the knowledgeable and friendly sales department is the reason we have purchased 3 cars from them for our family. No bait and switch, just bottom line and to the point. We have never had to play games to get a great deal and we appreciate that they value our time by avoiding such nonsense.

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JKeifer22
4/25/2013 10:44:49 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Artie HorowitzArtie Horowitz
Sang LeeSang Lee
Alex  PattiAlex Patti
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Calabasas:

Impressive selection of vehicles on the lot. I had so many choices it made my head spin. Knowledgeable salesmen who knew the ins and outs of the cars they were selling showed me that care about the customer and not just a sale.

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anas
4/23/2013 4:35:43 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alon AshersonAlon Asherson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Calabasas:

Excellent service from the Service Department once again. This is the second time I have gone in for scheduled maintenance and have been pleasantly surprised at how quickly the service is completed and how nice the employees are.

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ShafferH
3/27/2013 2:42:03 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jack  MirskyJack Mirsky
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Calabasas:

They were able to accommodate me with short notice and very reasonable. Jack assured me my car would be completed the same day and he kept his word.

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Gailj
3/25/2013 4:46:36 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Calabasas:

As most people I did my research before going to this Mercedes of Calabasas as far as price and advertised vehicles.I visited the lot Saturday and was helped by Raoul. He was such a pleasant man, warm and friendly. I test drove two different models and decided on the Class. Raoul was able to quickly arrange the financing. I will recommend Raoul and Mercedes Of Calabasas to my coworkers and family.

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Kasandra920
3/19/2013 12:34:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason CascioJason Cascio
Sam KhuranaSam Khurana
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Calabasas:

Not the typical car buying experience of pushy salesmen, but rather a pleasant experience with a sales team that actually knew the product they were selling inside and out. I was made to feel that they were actually listening and I was not just a sale, but someone that would become a loyal customer.

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GerrySholtz
3/18/2013 11:57:48 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Zubair AliZubair Ali
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Calabasas:

Very impressed with the organization from the Service Department. I had a quick check in when I arrived and received a work status call a few hours later. Mercedes Of Calabasas made the process easy and even picked me up at the end of the day, taking me back to the dealership to get my car.

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steenberge
3/13/2013 9:51:47 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chuck RoyalChuck Royal
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Calabasas:

Outstanding experience, I was able to acquire the financing and they had the car of my choice on the lot. I recommend this dealership for a excellent car buying experience without a lot of wasted time.

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