I went to Mercedes-Benz of Freehold to see a used Hyundai Elantra Hatchback that I saw listed online. I expected them to be courteous and bring the car around for me to see and leave me to check it out, but I never expected the staff to jump through hoops for someone looking to buy a trade-in at a fraction of the cost of most of their cars. After Gina took me for a test drive she walked me through my options, patiently answered all of the basic questions a first time car buyer would have, and added no pressure to the decision process. I decided to bring back a family member to see the car, and when we decided to start the paperwork it was already near time for the dealership to close. Steve welcomed us in with no rush, and talked with us while the paperwork was started. Nick smoothed every bump in the financing process with optimism, ensuring us that he would make it work. All three of them, as well as the team who stayed to detail and ready the car to make sure I could take it home that night, were wonderful. From start to finish the same three people helped me and were there until I drove away more than two hours after they expected to be home with their families. If that isn't amazing customer service, I don't know what is..
I Recommend This Dealer:
Gina Pantano, Steve Spertos, Nick Traina
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