We are out of state buyers. We went to the dealer two months ago (July 2, 2014) and bought a used 2012 Porsche Cayenne. We got a temporary tag which was only valid in 20 days. The financial manager Billy promised us that we definitely could receive the title in 20 days after the purchase. However, after 2 months, we still did not receive the title. I tried to contact (call and email) Billy many times and ask for the reason, but I got completely ignored by him. No response from financial department of this dealer as well as the general manager. Then we contacted the salesman, Artak, who we think is overall a helpful one. However, it did not make things better. We start to know more illegal things happening there!! He told us that frankly the dealer now still did not have the title and he did not know what's going on there. There is no time frame when they can get the title. He confirmed that the dealer can not know whether they can have the title. I was totally shocked since it should not happen at a such big dealership. It is illegal to sell a car without a title. It is indeed a shame on the dealer. They left a terrible problem to their customers. I am so frustrated to deal with them regarding this issue, as they did not get any follow-up calls and now complete ignore our calls. I do not know when they can have the title or they just can not be able to get the title. I want the truth!!! If we cannot get the title, we will sue this dealer and, meanwhile, report this case to local MVS, BBB, as well as police because of their criminal behavior. All buyers, please do think before step into this dealer.
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