Mercedes-Benz of Freehold

Mercedes-Benz of Freehold
4380 Route 9 south
Freehold, New Jersey 07728
(732) 339-6800

Manufacturer: Mercedes-Benz


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Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for Certified Dealers.


Twenty-Four Month Rating: 4.6/5

36 Reviews

Overall Score: 5 Star Rating4.6



About Mercedes-Benz of Freehold
Certified: Mercedes-Benz of Freehold
This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Mercedes-Benz of Freehold has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconcilation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.


mybenz
9/5/2009 12:09:29 PM


Overall Rating: 4.8

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Gil Nizza

My Review of Mercedes-Benz of Freehold:
I had a great experience with this dealership. My Sales Representative, Gil Nizza made my wife and I feel as if we had known him for years. He was very professional and made every effort to address my concerns and needs. If I didn't know better, I would have thought he was the manager. He expidited all of the transactons in a timely manner and kept in contact with me two to three times a day, updating me on the progress of my vehicle's delivery.

Thanks again, Gil

Mike and Donna

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Glicata
9/2/2009 4:27:56 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Uri

My Review of Mercedes-Benz of Freehold:
I recently purchased a new GL 320 SUV, and after a week the check engine light went on. Mercedes Benz stood by their car and wouldnt stop until they fount out what was wrong with it. There was an engine clog and it was a tricky fix but they ordered me a whole new car, threw in the keyless go system and the rear seat climate control and rear heated seats.!
Thanks Guys.. You did great!!

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drrichhhaddad
7/20/2009 9:33:04 AM


Overall Rating: 5

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Gary Placona

My Review of Mercedes-Benz of Freehold:
I have had a terrific experience that is worth sharing with others who are considering a hair transplant.


It was easy for me to decide to buy a car from MB of Freehold. Since I am very analytical in my job, it would follow that I would scrutinize and go through proper due diligence when selecting a skilled car salesmen to handle this important purchase. I wasn't about to settle for anything but the best work and I knew I wanted a top notch, experienced professional. I researched the entire US and Canada by reading various websites and from there gathered a short list of dealers. I made phone calls and ended up visiting 3 sites in the NJ and one in NYC. Needless, to say Gary and Mark G. made the deciscion easy for me . My gratitude to you and your staff is really quite impossible to describe in words, suffice to say that my relationship with you and the work that you have done for me has turned in to a life-changing experience.

I know you will continue to hold your position as leaders in your field purely because of your consistent high standard of work, and more importantly, because of the absolute ethics you apply to that work. In an industry full of charlatans you truly stand out as a shining example of how a client should be properly treated.
Thank you, thank you.

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the fav
6/24/2009 11:01:09 AM


Overall Rating: 4.8

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dennis Smith

My Review of Mercedes-Benz of Freehold:
They workers were extremely cooperative, they were able to answer every one of my questions, and needs. The car was extremely clean, and ready to go for me when I was ready to buy it. Dennis Smith was extremely friendly, and I couldn't ask for a better sales person to help me with my needs. The sales person knew exactly what he was talking about and explained everything to me in layman's terms. The price was good, and I payed exactly what I thought I would pay for this car.

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StephenL
5/21/2009 11:43:27 AM


Overall Rating: 4.8

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Gary PLacona and Gil Nizza

My Review of Mercedes-Benz of Freehold:
We purchased an S550 and an ML350 and are very satisfied. Gary and Gil could
not have been more helpful and attentive to our needs. We have been Mercedes
customers for over 20 years, and have never had such a pleasant experience with
a dealership.Thanks to Gary and Gil we look forward to our next Mercedes purchase!

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lmsjr
5/18/2009 11:22:43 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Giovianni / Dennis Mitchell

My Review of Mercedes-Benz of Freehold:
I bought 5 cars from this dealership. I have dealt w/ their sales staff, their service staff, and their management staff. 5 stars across the board. Their service is second to none! They are a great example of what an honest to goodness auto dealership is and should be all about. Neat, clean, friendly & professional. It's nice knowing I can trust this dealer to take care of all of my & my families auto needs. It's one less thing in life I need to worry about. Highly recommended.

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phil malandrino
5/14/2009 7:51:28 PM


Overall Rating: 4.8

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Gary Placona

My Review of Mercedes-Benz of Freehold:
Gary Placona is a model for courtesy and attention to detail.I would and have recommended Gary Placona to others including my wife. We have purchased 2 cars in my household and have recommended 3 others to Gary And mercedez benz of freehold. I am a CEO and I am not able to spend time at the car drop off and pick up. The service department is fully functional and is efficient. My car has recently been detailed. I am very pleased with the care and attenion to detail that was given my car.

Overall, my experiences have been ecellent!


Phil Malandrino
Marlboro, nj

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6969steff
5/13/2009 9:29:42 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: GARY PLACONA

My Review of Mercedes-Benz of Freehold:
The day I walked into Mercedes-Benz of Freehold I had no intentions of buying a car because I was still in a lease with a Yukon Denali. I had only stopped in to ask a question about a certain model car. However, the staff was so nice and I was introduced to Gary Placona to answer my question. Gary was a gem of a salesman. I walked out buying a C300 sedan that day. So, I guess he can turn a question into a sale! That is exceptional because I paid of the remainder of a 6 month lease on my truck and financed a new Mercedes all because I met a wonderful salesman.

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dmorgan
5/13/2009 8:18:51 PM


Overall Rating: 4

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Gary Placona

My Review of Mercedes-Benz of Freehold:
Gary helped to work out a deal that was fair and reasonable and made sure to make me and my family feel confortable. He was quite patient and really let me make the decisions. He answered all questions and made me feel very valued as a customer. He was excellent at explaining the features of the car I had chosen and made sure I was comfortable before I left the lot. I went in shopping for one car and ended up with one quite different -- thank goodness he steered me in the right direction.

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jbneteng
5/12/2009 9:05:45 AM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Willie Barron

My Review of Mercedes-Benz of Freehold:
If your accustomed to great customer satisfaction, then Mercedes-Benz of Freehold will not disappoint you. Willie worked hard to meet our expectations, which are high. A dealership should not only be measured by its success, but also by the way issues are handled, if one does develop. MB of Freehold goes out of there way to insure your satisfaction during, and after your purchase. I highly recommend MB of Freehold, and when you get there look for Willie Barron, for a good deal, and great service.

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