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Mercedes-Benz of Georgetown - Service Center
Georgetown, TX
337 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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337 Reviews of Mercedes-Benz of Georgetown - Service Center
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April 24, 2024
Great place to sit and relax while waiting for car servicing to finish. The they have coffee, chips & sodas. The showroom is very elegant. Service attendants are very professional and nice. servicing to finish. The they have coffee, chips & sodas. The showroom is very elegant. Service attendants are very professional and nice. More
by RLS
Employees Worked With
Emily Mejia
Helpful April 23, 2024
I really appreciate the hospitality. Mechanics are always a challenge and this brand has a top shelf approach that makes the bills feel worth it. Mechanics are always a challenge and this brand has a top shelf approach that makes the bills feel worth it. More
by jplonka
Employees Worked With
April 23, 2024
Irlanne was very helpful, kept me updated on every step of the service. Every time I go down for service, I get great service. of the service. Every time I go down for service, I get great service. More
by Demetrius.campbell50
Employees Worked With
April 23, 2024
Love Jay! He was helpful, great communication and customer oriented. While I have had my car back for only an hour or so, I feel the work was outstanding . He was helpful, great communication and customer oriented. While I have had my car back for only an hour or so, I feel the work was outstanding . On the other hand, the Conciege was not polite and had not coordinated with my Service Advisor with regards to my communications with him. I still give MBG a 5 Top Star rating More
by mary
Employees Worked With
April 21, 2024
The MBenz in Georgetown provided outstanding service, with Jarrod's exceptional customer care standing out! with Jarrod's exceptional customer care standing out! More
by Priscilla
Employees Worked With
April 21, 2024
My service advisor is Jay. My experience with the service department is amazing. It’s stressful when you have to leave your car for who knows how long when it’s being serviced My experience with the service department is amazing. It’s stressful when you have to leave your car for who knows how long when it’s being serviced but, i have to say this maintenance department now is taking care of my service needs. Jay communicates. That right there is everything. More
by darien.partee
April 19, 2024
I love my Mecerdes, this facility keeps me informed by sending messages via App. It is easy to make an appointment, the facility is always clean and the service is excellent. This facility provides awesom sending messages via App. It is easy to make an appointment, the facility is always clean and the service is excellent. This facility provides awesome customer service and maintenance care. When I leave the facility I can rest assure that my vehicle was in good hands. Thank you! More
by Lyneesegrimes
Employees Worked With
April 19, 2024
Thank you so much for giving my mom and I a good experience. Kaylè is sweet and helpful. We also had help from Richard. We’ve been getting our suv serviced for years at that location. We always appr experience. Kaylè is sweet and helpful. We also had help from Richard. We’ve been getting our suv serviced for years at that location. We always appreciate your hard work, and communication with our vehicle. More
by CCV
April 18, 2024
I received efficient and timely service with excellent support from the service consultant that resolved my issue completely. support from the service consultant that resolved my issue completely. More
by czanders
Employees Worked With
April 16, 2024
Great service, Always. Adam was professionally prompt. Car was ready same day. Ver pleased with the service Adam was professionally prompt. Car was ready same day. Ver pleased with the service More
by llerma61
Employees Worked With
