Mercedes-Benz of Henderson

melissa kerman she's one of the best service writer i ever had ! friendly and nice . informative . and she respect my time .very professional . outstanding customer service ! ever had ! friendly and nice . informative . and she respect my time .very professional . outstanding customer service ! More

Michael Menchey always good at explaining both the status of my car and at following up etc. Takes his mechanic services department job and customer service to a very high caliber level while handling all th of my car and at following up etc. Takes his mechanic services department job and customer service to a very high caliber level while handling all three of my Mercedes cars. More

Love the Experience at Mercedes-Benz of Henderson. I prefer coming here, rather than the Las Vegas location .Michael Minchey is my service advisor. He always takes the time to explain everything to m I prefer coming here, rather than the Las Vegas location .Michael Minchey is my service advisor. He always takes the time to explain everything to me. I like the fact that the shuttle service is quick too. More

Very professional and a pleasure to work. The experience wasn’t perfect but between the effort and professional attitudes we worked through them. I’ve bought two cars from here in last 30 day The experience wasn’t perfect but between the effort and professional attitudes we worked through them. I’ve bought two cars from here in last 30 days. More

Eldred Obodai was a great salesperson. We walked in and purchased two cars on Saturday. The entire staff of managers, DJ in Finance, and Sydney with delivery were all great. The parts depa We walked in and purchased two cars on Saturday. The entire staff of managers, DJ in Finance, and Sydney with delivery were all great. The parts department was great as well. Excellent experience, even the receptionists were really nice always checking on us. Thank you for making it a pleasant experience. I have been buying Mercedes from Fletcher Jones Companies since 1983. More

Keoni and all at MB of Henderson provide unbelievable and outstanding customer service. Keoni provides an excellent example for others to follow and he should be commended as all at MB of Henderson should as outstanding customer service. Keoni provides an excellent example for others to follow and he should be commended as all at MB of Henderson should as well! More

The salesperson that assisted me, Mr. Nick Greika, was great and valued my schedule at the dealership. A very efficient salesperson and branch manager, Mr. Robert Lee, also was great at H Nick Greika, was great and valued my schedule at the dealership. A very efficient salesperson and branch manager, Mr. Robert Lee, also was great at Henderson Mercedes dealership. Everyone was pleasant and other salesperson that were not included with my sales transaction, congratulated me after the purchase. Five stars! More

I brought my vehicle in for servicing, but when I got it back, it had lower body damage. Upon contacting the service manager, Spencer Kaplan, he immediately denied responsibility without even examining the back, it had lower body damage. Upon contacting the service manager, Spencer Kaplan, he immediately denied responsibility without even examining the damage and even had the audacity to offer to repair the damages at a lower cost than their usual charge. Initially, I suspected the damage occurred while being racked prior to being worked on, but after insisting he inspect it, Kaplan claimed it was from hitting a curb. Kaplan denied having video evidence of that side of my vehicle upon pickup, and he continues to deny responsibility. As a Mercedes owner for over a decade and having purchased three Mercedes vehicles, this has been my worst experience with a Mercedes dealership! I strongly advise capturing pictures and a 360-degree video of your vehicle before leaving it for service at this location. More

I have owned seven Mercedes vehicles since 1998. I have dealt with five dealerships, in three states. Mercedes Benz of Henderson ranks at the top. The service department is superb. The staff is I have dealt with five dealerships, in three states. Mercedes Benz of Henderson ranks at the top. The service department is superb. The staff is knowledgeable, and the workmanship is top quality. More

Mercedes Benz of Henderson NV sold me a car and stood tall when I had an issue with it. The people and attitude did not change after the sale. They cared and it showed. I will buy from them again in the tall when I had an issue with it. The people and attitude did not change after the sale. They cared and it showed. I will buy from them again in the future. They earned 5 stars.. More