"Extraordinary care and service by Matthew Weatherhogg"
- Philip Hilgersom
We have just leased our 3rd Mercedes, this time a GLE 350, after turning in our ML 350. As usual we were returning to our favorite sales person, who we now call a friend : Matthew Weatherhogg.
His credo : we do not sell cars, we make long lasting relationships is totally true! It is always a pleasure to deal with Matt, great humor, great advice and always looking for a solution. This is our second car through his assistance and expertise and we are very happy.
He takes time to listen and genuinely cares for his guests (not just customers). Our experience with this dealership has been nothing short of extraordinary, all persons you come in contact with are genuinely friendly, helpful and caring.
But for us, Matthew really is on the top of his profession, a super guy that makes the often stressful experience of new car shopping a real pleasure. Both my wife Megan and I could not be happier with all his help and look forward to many more years to of MB friendship to come.
Thank you Matt and MB Lynnwood team for a great experience!
Megan and Philip Hilgersom
"Awaiting the delivery of our new Mercedes....special order"
ALAN KEITH.... our "Go to Guy" for the purchase of our new Mercedes. After visiting and negotiating to purchase a new GLC300 at the three major dealerships in the Seattle area, my husband and I selected and chose Mercedes of Lynnwood as a perfect fit for us; mainly because of our salesman, Alan Keith. This is our first luxury car and felt it was time to '$splurge$' for the best. Walking through the front door of their showroom, meeting ALAN KEITH really gave us a feeling that 'we HAD arrived'. All the staff was professional and welcoming. We had done a lot of research and knew exactly what we wanted with Consumer Reports rating our choice the 'car of the year' and Alan was able to give us some really good advice with his in depth knowledge of this car and ordered exactly what we wanted. More importantly, we felt it was a fair price. A couple of weeks ago, we received a 'birth' announcement from Alan listing both the weight and length of our new 'Olympic Athlete SUV' had been born.....and making the trip across the pond to San Francisco from Germany and ultimately will be arriving in the Seattle docks. We chose Mercedes Benz of Lynnwood because of it's reputation of excellent service and attention to detail. We have needed special 'hand holding' and Alan Keith has always been prompt with response. Now that our baby has been born, we excitedly await the delivery in late July.
Garrett Graham, Eric Anderson and Stefan Halata are a tremendous credit to Mercedes-Benz and always provide a prompt, professional response whatever the occasion. They are informative, accommodating, extremely efficient and I have found that I can rely on them. All the members of the Lynnwood staff focus on Customer Service and are, in large part, why I strongly recommend the dealership to others as consistently outstanding.