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Mercedes-Benz of Marin

San Rafael, CA

4.5
151 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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151 Reviews of Mercedes-Benz of Marin

April 18, 2024

Eliseo Estrada has been our service advisor for many years at Mercedes Benz of Marin. He has always treated fairly and professionally. We trust his advice and recommendations. More

by jcrossi4545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Apr 18, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know that Eliseo has been providing you with excellent service over the years at Mercedes-Benz of Marin. Your trust in his advice and recommendations means a lot to us! Thank you for your continued support!

April 18, 2024

Convenient, clean, Richard I Finance wonderland so is Frank Andretti in sales. When I place reservation for service A they quoted me 2 hours. It was closer to 4! More

by Suzannepodegracz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank,Wes, richeard.
Apr 19, 2024 -

Mercedes-Benz of Marin responded

Suzanne, we're glad to know Richard and Frank provided great service at Mercedes-Benz of Marin. We apologize for the longer than expected wait time during your visit - we'll work on improving that aspect. Thanks for sharing your experience.

April 13, 2024

I am absolutely pleased and trust having my car serviced at MB of Marin. Ask for Liliana, she is awesome! More

by Op4SLK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana Griffis
Apr 15, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know you trust our team at Mercedes-Benz of Marin with your car service needs! We'll be sure to pass along the compliment to Liliana. Thanks for sharing this review!

April 13, 2024

Great service from Jorge my 1988 SL Great suggestions on what I can further do to protect my collectible car! More

by Sanradams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Apr 15, 2024 -

Mercedes-Benz of Marin responded

We're glad to know that Jorge was able to provide you with great service and suggestions for your 1988 SL at Mercedes-Benz of Marin. We appreciate the positive feedback, happy driving!

April 12, 2024

My experience was great and I knew Eliseo from many previous services as well as purchases at RAB. My husband and I have bought 5 Mercedes at this dealership - all S500's. However, I was disappoin More

by ALKAPRIELIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Apr 12, 2024 -

Mercedes-Benz of Marin responded

We appreciate your loyalty to Mercedes-Benz of Marin and are glad that Eliseo continues to provide great service. We apologize for any confusion regarding the pre-purchased services, we'll make sure this is clarified in future interactions. Thanks for sharing your experience!

April 09, 2024

Always great when I drop off for service - loaner car options and complimentary car detailing! Thank you! More

by airafong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Apr 09, 2024 -

Mercedes-Benz of Marin responded

We're glad to know you appreciate our service perks at Mercedes-Benz of Marin, including the loaner cars and complimentary detailing. Thanks for sharing your positive experience!

April 05, 2024

My service advisor, Angelo Gomez is outstanding. He is always very helpful and the car is ready as promised. More

by Anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Apr 09, 2024 -

Mercedes-Benz of Marin responded

Anita, it's great to know that Angelo was able to provide you with the excellent service we strive for at Mercedes-Benz of Marin. We appreciate your feedback and look forward to assisting you in the future!

April 04, 2024

Wonderful svc & staff. Very nice customer lounge with great coffee. I my Advisor Angelo is amazing. I live in San Francisco.. the bridge toll totally worth the trek over More

by Beewax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All staff from front desk to service helpful friendly. , Angelo Gomez
Apr 04, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know you've had a great experience with us at Mercedes-Benz of Marin, and that Angelo has been able to assist you well. We appreciate your loyalty over the years! Safe travels back across the bridge - we'll keep the coffee hot for next time!

April 04, 2024

Angelo, the service advisor, is very attentive, and well informed about automobiles. His personality is pleasant, and never troubled by the complexities of his work. More

by Hreidshaw
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
Apr 04, 2024 -

Mercedes-Benz of Marin responded

We're delighted to know that Angelo's attentive service and automotive knowledge made your experience at Mercedes-Benz of Marin a positive one. Thanks for the great review!

April 03, 2024

They were very responsive and kept me updated while working on my car. I appreciated the attention to detail, and the beautiful, clean car they returned to me. More

by DH
Recommend Dealer
Yes
Employees Worked With
Donald-Service
Apr 03, 2024 -

Mercedes-Benz of Marin responded

We're glad to know you appreciated our attention to detail and communication at Mercedes-Benz of Marin. It's always a pleasure ensuring your car is returned in pristine condition! Thanks for the review.

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