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Mercedes-Benz of Natick

Natick, MA

4.9
2,663 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

253 North Main St

Natick, MA

01760

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Showing 2,663 reviews

April 24, 2024

Great service experience! Everything was taken care of and properly communicated. Thank you very much. Great day! More

by dipuks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kristoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Mercedes-Benz of Natick responded

We're glad to know you had a great service experience at Mercedes-Benz of Natick! Communication is key for us, and we appreciate your positive feedback. Enjoy the rest of your day!

April 23, 2024

Jonny’s experience is a complete ride in heaven! You feel like an expert with everything he teaches you and all the details are so thoughtful from the beginning through the end, all the material he More

by Gabrieladuartf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Torrico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Mercedes-Benz of Natick responded

Gabriela, it sounds like Jonny and the team at Mercedes-Benz of Natick really went above and beyond to make your experience special. We're so glad you felt well taken care of! Enjoy your new car - we know you'll love it as much as we loved helping you find it.

April 23, 2024

I have been working with Fred Romsey for many years and I’ve always been taken care of the way I like to be. Fred is very experienced with these vehicles and is always helpful to make sure they can be ke More

by hancockey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Mercedes-Benz of Natick responded

We're glad to know that you've had a great experience with Fred at Mercedes-Benz of Natick over the years. It's always our goal to provide top-notch service and keep your vehicle in prime condition. Thanks for sharing this positive feedback!

April 23, 2024

Brian was excellent and helpful, l was completely satisfied with his help and input. Very happy with this experience!! More

by allanslew49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Mercedes-Benz of Natick responded

Hi Allan! We're delighted to know that Brian was able to provide you with excellent service at Mercedes-Benz of Natick. Thanks for sharing your satisfaction with us, we hope you continue enjoying the experience!

April 22, 2024

Friendly and efficient. Provided me with a timely appointment and made any necessary recommendations that were needed. More

by Sfa2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Mercedes-Benz of Natick responded

We're glad to know you found our service at Mercedes-Benz of Natick friendly and efficient. We always aim for a smooth experience with timely appointments! Thanks for the review, we appreciate it!

April 21, 2024

The Mercedes-Benz of Natick dealership is OUTSTANDING. Every associate was knowledgeable, considerate, accommodating and highly professional. I couldn't be more satisfied! Howard Rosenberg is an EXCEPT More

by pschaefer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Mercedes-Benz of Natick responded

We're delighted to know that our team at Mercedes-Benz of Natick provided you with an outstanding experience! It's great to see your appreciation for Howard, Jonny, and Vito. We hope you enjoy every moment in your new car - thanks so much for the review!

April 20, 2024

Outstanding service. Every associate helpful professional and provided great service. Could not be happier and more satisfied with the service More

by Haresh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolls Oloko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lilo Aho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Prince in sales department
Apr 22, 2024 -

Mercedes-Benz of Natick responded

Haresh, we're delighted to know you had an outstanding experience at Mercedes-Benz of Natick. Thanks for sharing your satisfaction with our service!

April 20, 2024

Everyone was very accommodating. Very nice people to work with. Showed me exactly what I wanted More

by Janet.sullivan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yatin Kamble
4.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Roblebo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Mercedes-Benz of Natick responded

We really appreciate you taking the time to leave Mercedes-Benz of Natick this awesome review, thank you!

April 20, 2024

They are welcoming, friendly, amazing and will work hard for you to get you what you want. More

by amarteynaa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yatin Kamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Huard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara T
Apr 22, 2024 -

Mercedes-Benz of Natick responded

We're glad you felt taken care of during your visit! Thank you for choosing Mercedes-Benz of Natick!

April 19, 2024

Jhonny knows all the capabilites of the car and gave us a live demo of all things we can expect. He was excellent and helped us out with any questions. More

by Ravi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolls Oloko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Mercedes-Benz of Natick responded

Hi Ravi! We're glad to know that Jhonny was able to provide a thorough demonstration and answer all your questions at Mercedes-Benz of Natick. Thanks for the positive feedback!

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