Mercedes-Benz of North Olmsted

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Mercedes-Benz of North Olmsted:
Our family has bought 2 vehicles from Mercedes-Benz of North Olmsted and we've had complete satisfaction from them. All of the sales associates, especially Gabe and Nick are very courteous and knowledgeable. We got great deals on both vehicles we bought; a 2005 E500 and a 2007 ML350.

The service at this dealership is also excellent. Everything is done promptly, professionally, and with care. I would and have recommended this dealership for years. Especially if you're a returning customer, you're part of the family at MBNO.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Mercedes-Benz of North Olmsted:
All I kept hearing was that they are from Boston, they don't know how it works in my city/state, service was mediocre at best. I'm just hoping that I dont' regret buying my first Mercedes Benz from this dealership. I have service scheduled again soon so we'll see how that goes. I'm giving them one more chance!

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Reason for Visit: Service

I recommend this dealer: No

My Review of Mercedes-Benz of North Olmsted:
it all depends on who you are, they are very biased on how they treat their customers and while most dealerships always give complimentary car washes, this dealership does it randomly depending on how well they know you (or think they know you from appearances) rather than treat all of their customers equally. pretty much all dealerships around here (Ford, Chrysler, Honda, etc...) give complimentary car washes (and sometimes even vacuum the inside) after service is done, but dont count on it with this dealership even though they are Mercedes-Benz, don't expect them to act like it :-/

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