1,133 Reviews of Mercedes-Benz of Plano - Service Center
Service department at Mercedes is excellent! I highly recommend them! They kept me informed all along the way and returned my car freshly washed! I highly recommend them! They kept me informed all along the way and returned my car freshly washed! More
Eric and the service tech went above and beyond to troubleshoot and fix my car. They believed there was an issue even when it was hard to detect and ended up averting a much worse problem that could h troubleshoot and fix my car. They believed there was an issue even when it was hard to detect and ended up averting a much worse problem that could have happened. Your loaner program needs improvement. You don't have capacity to handle short notice work such as I needed. My problem could not have waited the 2-3 weeks for getting a loaner and it was very inconvenient for me to be without a loaner for a few days. That is an issue that would cause me to consider other options if it persists More
I am very happy with my car and the service I get at Mercedes of Plano. I appreciate their attention to detail and the level of expertise they offer. Mercedes of Plano. I appreciate their attention to detail and the level of expertise they offer. More
Excellent in service. Knowledgeable, timely and helpful with car services. Trusted with customer. Best in class. Knowledgeable, timely and helpful with car services. Trusted with customer. Best in class. More
Great service department. Friendly staff and relatively quick service times. They always make sure to help keep your vehicle running to its optimal condition. Alykhan is alway Friendly staff and relatively quick service times. They always make sure to help keep your vehicle running to its optimal condition. Alykhan is always my service advisor and he’s always very friendly, informative and prompt while my car is in the shop. More
Excellent service as always. Great waiting area. Jacoby was attentive and helpful. Always enjoy visiting the showroom and seeing new cars. Great waiting area. Jacoby was attentive and helpful. Always enjoy visiting the showroom and seeing new cars. More