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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,133 Reviews

1,133 Reviews of Mercedes-Benz of Plano - Service Center

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September 16, 2022

I’ve been using MB of Plano for over 15 years. First-rate quality and service. More

by bsarna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Garcia
Sep 17, 2022 -

Mercedes-Benz of Plano responded

bsarna, thank you for sharing 5-star praise! We're glad to hear our team provides first rate quality and service! We appreciate your endorsement. See you next time. Thanks again!

September 16, 2022

Service is extremely professional, courteous, and efficient. They leave me with a feeling of genuine care as a customer. More

by Alifrahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
Sep 17, 2022 -

Mercedes-Benz of Plano responded

Alifrahn, thank you for sharing 5-star praise! We're glad to hear our service team is professional, courteous and efficient! We appreciate your endorsement. See you next time. Thanks again!

September 16, 2022

Timely repairs. Thorough evaluation. Very knowledgeable service advisor. Check in process slow. Check out was timely. Overall very satisfied. More

by Hotdog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Henley
Sep 17, 2022 -

Mercedes-Benz of Plano responded

Hotdog, thank you for sharing 5-star praise! We're glad to hear our team provided timely repairs and you were very satisfied! We appreciate your endorsement. See you next time. Best wishes!

September 16, 2022

My service advisor provided an excellent service. He did make me feel like a valued customer. Thanks for taking good care of my vehicle. More

by swaroop_chetan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Alejandrez
Sep 16, 2022 -

Mercedes-Benz of Plano responded

swaroop, thank you for sharing 5-star praise! We're glad to hear your service advisor made you feel like a valued customer! We appreciate your endorsement. See you next time. Take care!

September 15, 2022

Mike Leduc and the service team did a fantastic job. I had the A service on our Sprinter Van. They also replaced the battery at the last minute. Thanks guys! More

by rgwright60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Leduc in Service - Fantastic
Sep 15, 2022 -

Mercedes-Benz of Plano responded

rgwright60, thank you for sharing 5-star praise! We're pleased to hear Mike Leduc and the rest of our team did a fantastic job! We appreciate your endorsement. See you next time. Best wishes!

September 15, 2022

Very professional. Courteous. Eli Garcia was professional and communicated exactly was needed to be done! More

by Jennifer Bohannan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Garcia
Sep 16, 2022 -

Mercedes-Benz of Plano responded

Jennifer, thank you for sharing 5-star praise! We're glad to hear Eli Garcia was professional and communicative! We appreciate your endorsement. See you next time. Take care!

September 15, 2022

I’m very happy with their service They are very professional and efficient I went there with out appointment still Eli Garcia help me resolve my problem Thank you More

by Brenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Garcia
Sep 16, 2022 -

Mercedes-Benz of Plano responded

Brenda, thank you for sharing 5-star praise! We're happy to hear Eli Garcia was helpful and professional! We appreciate your endorsement. See you next time. Best wishes!

September 15, 2022

Very pleasant atmosphere. Service agent very nice. In general a good experience. No bad comments to share. More

by nancy.bowles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Sep 16, 2022 -

Mercedes-Benz of Plano responded

nancy, thank you for sharing 5-star praise! We're pleased to hear our team provided a good experience! We appreciate your endorsement. See you next time. Thanks again!

September 15, 2022

Best customer service I’ve experienced in my years of owning a car. Everything was top notch from the facilities, to the customer service, to the transportation program and how fast my car was done. I wa More

by Rafael Barlowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Alejandrez
Sep 16, 2022 -

Mercedes-Benz of Plano responded

Rafael, thank you for sharing 5-star praise! We're glad to hear our team provided the best customer service you've experience in years of owning a car! We appreciate your endorsement. See you next time. Thanks again!

September 14, 2022

Patrick my services mgr, was awesome and everything was completed as scheduled. The you for your professional service. More

by butlerj63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Gomez
Sep 14, 2022 -

Mercedes-Benz of Plano responded

butlerj63, thank you for sharing 5-star praise! We're glad to hear Patrick was awesome and professional! We appreciate your endorsement. See you next time. Take care!

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