Mercedes-Benz of Pompano
Pompano Beach, FL
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590 Reviews of Mercedes-Benz of Pompano
We ( myself and my Husband) enjoy going to this dealership. We’ve been clients for more than 10 yrs now. Our Service advisor Brad Marcof takes good care of our vehicles. He makes sure that if there dealership. We’ve been clients for more than 10 yrs now. Our Service advisor Brad Marcof takes good care of our vehicles. He makes sure that if there is an issue it is resolved. More
Unfortunately, first time for my poor experience during my visit to Pompano Beach- Mercedes Benz Service department. My visit was to seek a "Technology Specialist" to remedy or update software as per Merc my visit to Pompano Beach- Mercedes Benz Service department. My visit was to seek a "Technology Specialist" to remedy or update software as per Mercedes Benz Customer Service and the case # was provided to the advisor, which he was very courteous and professional. It took 2 days for the" shop service individual" to read the error message that appeared on my Multimedia Screen and was the reason for the visit. Simply it was highlighted on the repair invoice and I was told ..sorry we can't do anything about it. I believe that either you may not have a "Technology Specialist" or was too busy to see my vehicle. After 2 days without a loaner car which was ok, got my car without any valid explanation from the shop technician, but it was covered with some of "Birds Droppings" and the front passenger seat was full reclined and that's an indication that someone was relaxing in my car or might be sleeping????? Honestly, I have been thinking for a couple of days to voice my opinion or just move on. I decided to share that experience with whom it may concern. More
I didn't an appointment because the car had a failure in Electrical system, however once I have arrived to the Service, team service attended and after review the car the electrical system was repaired and Electrical system, however once I have arrived to the Service, team service attended and after review the car the electrical system was repaired and change the parts. The car has continue running well. More
My Assistant Service Manager Illyia Giorski and his team got the job done superbly, unlike the big mess created at MB of Fort Lauderdale. I would say "Render unto Caesar that which is Caesar's," and wor got the job done superbly, unlike the big mess created at MB of Fort Lauderdale. I would say "Render unto Caesar that which is Caesar's," and words would not be enough to express my satisfaction !!! More
Anja Moore is the best. Me and my mother have been going to her for 20years. We trust her and the Pompano M Benz dealership! Me and my mother have been going to her for 20years. We trust her and the Pompano M Benz dealership! More
Horrible service. Had to bring the car in twice for the same thing and got charged both times. I thought I purchase premier class service and it turns out to be medi Had to bring the car in twice for the same thing and got charged both times. I thought I purchase premier class service and it turns out to be mediocre. Shame on you! More