Mercedes-Benz of Princeton

Mercedes-Benz of Princeton
2910 US Highway 1
Lawrenceville, New Jersey 08648
(888) 299-2170

Manufacturer: Mercedes-Benz


Most Reviewed Employees
Paul Lai Paul Lai
Sales & Leasing Consultant
Dale Cook Dale Cook
Sales & Leasing Consultant
Arno Orsini Arno Orsini
Sales & Leasing Consultant
Thomas Knobloch Jr. Thomas Knobloch Jr.
Sales & Leasing Consultant
Tom Trovas Tom Trovas
Sales & Leasing Consultant
Ruben Lebron Ruben Lebron
Internet Customer Care Representative
Guy Bertone Guy Bertone
Sales & Leasing Consultant
Doug Greces Doug Greces
New & Pre-Owned Car Selling Sales Manager
Tony Derrico Tony Derrico
Sales & Leasing Consultant
Mike Kelly Mike Kelly
Service Advisor
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Drive-In Service
Free WiFi
Customer Lounge Area
Cable TV
Automated Car Wash
Free Coffee
Express Service
Free Loaner Cars
Television
Parts Store
Shuttle Service
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 AM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
40 Reviews
Mercedes-Benz of Princeton

Overall Score: 5 Star Rating4.8



About Mercedes-Benz of Princeton
Certified: Mercedes-Benz of Princeton
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Mercedes-Benz of Princeton has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Mercedes-Benz of Princeton
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership in Lawrenceville, New Jersey. We have been serving the community and providing a friendly automotive experience since 1983. We continue to provide our clients with quality customer service in each and every department, striving to meet your unique needs in sales, service, and customer relations.


ashibel76@gmail.com
5/14/2012 7:44:30 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Paul Lai

My Review of Mercedes-Benz of Princeton:
We had a great experience dealing with Paul. He was polite, courteous, and attentive and was very helpful answering all of our questions. He made the process extremely hassle-free. He helped us decide which car we should buy and did so very objectively. He was very knowledgable about the cars and the process involved in making the purchase. He was even kind enough to respond to our questions on his day off.

Our experience at other high-end dealerships was nowhere near as good. Paul made the difference in us buying our car from PrincetonMB vs any other dealer. We would refer anyone we know to Paul without the slightest of reservations.

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jaycho65
5/10/2012 11:07:11 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Trovas

My Review of Mercedes-Benz of Princeton:
I just leased a new 2012 ML350, and I was very satisfied with my salesperson, Mr. Tom Trovas. He was very professional and reasonable. I really love the car and I recommend Mr. Tom Trovas as your salesperson from the Mercedes Benz Dealership of Princeton, NJ.

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damenancy
5/8/2012 8:30:46 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Doug Greces, Ruben Lebron

My Review of Mercedes-Benz of Princeton:
my experience was exception with doug..i called in and literally bought the car over the phone i had shopped around locally and the customer service was yanking my chains and trying to over charge me..so i am self employed and have very little time to run around from dealership to dealership..so i decided to call princeton mercedes and got doug as a salesman it was my lucky day and he beat everyones price by 50 dollars a month and gave me free maintence with the car, no other dealership even offered that to me..doug was on it from the beginning i talk to him on the phone for about 20 minutes and got it done..i was soooo happy to see someone so willing to help make this experience so painless and so worryfree ..he did everything in a matter of 15 mins and then rubin explained the car fully to me..i have owned lexus,bmw, infiniti and never experience anything like this customer service..what a lucky dealership to have such caring and patient employees..great job everyone i would definately like to do business with them in the future...by the way love my new ml..and thanks for making it possible...the real professionals no hard sell loved the whole experience

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kagarwal
5/3/2012 2:42:22 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Paul Lai

My Review of Mercedes-Benz of Princeton:
Paul did an excellent job right from finding me the right car to taking care of the final paperwork. With his profound knowledge and apt expertise, the entire process went quite smooth which otherwise could be a bit frantic and muddled.
He was very thorough and patient about listening to me and answering my questions and clearing any doubts which ran through my mind during this course.
Should we ever want another Mercedes in future, we’ll definitely return to Mercedes-Benz of Princeton and asking specifically for Paul to be our sales agent.

Paul is a great asset to Mercedes-Benz of Princeton.

ABSOLUTELY HAD A TERRIFIC EXPERIENCE!!

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NCaren
4/28/2012 12:26:57 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Paul Lai

My Review of Mercedes-Benz of Princeton:
Paul Lai made the leasing of my new 2012 E350 so easy. Paul is easy to do business with and made the whole process much more enjoyable. This is the third E350 I leased from Paul. Paul is an asset to Princeton Mercedes Benz and I would higly recommend him to anyone that is interested in buying or leasing a Mercedes.

Fred Mironov

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fgrous10
4/24/2012 9:50:51 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Paul Lai

My Review of Mercedes-Benz of Princeton:
Paul was very good explaining all the features of the car. This is our first Mercedes and we are very happy with our choice. We did visit the show room sereral times b-4 making our purchase each time we were greeted by Paul with great enthusiasm and energy it made the process very pleasurable. Should we ever want another Mercedes I sure we will return to Princeton, working with Paul was a great experience.

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Pathe
4/22/2012 6:04:26 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Paul Lai

My Review of Mercedes-Benz of Princeton:
This is the best car buying experiance I ever has. Paul my sell rep was terrific. Paul lai pick me up when I was ready
To sign the paper to get my car. All I can say is I dealt with real professional

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cnico5218
4/19/2012 11:36:56 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thomas Knobloch Jr.

My Review of Mercedes-Benz of Princeton:
I have been dealing with Princeton Mercedes for the past 13 years Tom Knoblock Sr. and for the past 4 years with Tom Jr.. I have purchased six (6) new automobiles and the last two from Tom Jr.and he has taken care of our needs and made us feel like we are one of his family. It starts with a smile a handshake how are you update on the family and always can get you something to drink before we dicuss any business. I often just walk in to talk about new or future cars and he always has time for a talk. When I bring cars in for routine maintenance and he sees me he will come over to ask if he can help with anything.

Princeton Mercedes continues to keep my busines becuase of Tom Knoblock Sr & Jr and their commitment to customer service and providing me a good deal. Along the way they introduced me to service advisor Brian McCoy (12years ago) who keeps all of my cars running mechanically sound and safe.

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omarenas
4/19/2012 9:13:00 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dale Cook

My Review of Mercedes-Benz of Princeton:
I highly recommend Dale Cook, he is the most accomodating sales consultant I have dealt with. I have know Dale since 2008 when I got my first SLK 250. It was such a positive experience for me that I highly recommend him to anyone who is in the market to buy or lease car.

I never felt pressured and my visits to the showroom has been pleasant experience. Dale made me feel important. He made sure to answer all my questions. I never felt rushed, and Dale took his time to discuss different options I have so that I can make a sound decision in purchasing my car.

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lishao16
4/17/2012 2:11:59 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Paul Lai

My Review of Mercedes-Benz of Princeton:
My husband and me are new to this dealer and we had wonderful experience towards processing the purchase. The sales people is so knowledgable and friendly to answer our questions .Overall we give them a 5 start service points.

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