Read Reviews Mercedes-Benz of Rockville Centre

Mercedes-Benz of Rockville Centre

Mercedes-Benz of Rockville Centre

650 Sunrise Highway
Rockville Centre, New York 11570


Sales: (516) 478-0572
Service: (516) 478-0572
Parts: (516) 478-0572

Manufacturer: Mercedes-Benz

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    5.0
  • Friendliness:

    5.0
  • Overall Experience:

    5.0
  • Pricing:

    4.9

24-Month Rating

based on 194 reviews

5.0

5.0 out of 5

257 lifetime reviews

Mercedes-Benz of Rockville Centre

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Certified: Mercedes-Benz of Rockville Centre

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Mercedes-Benz of Rockville Centre has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Mercedes-Benz of Rockville Centre

Mercedes-Benz of Rockville Centre became Long Island's FIRST Mercedes-Benz dealer in 1957 but has truly been satisfying customer's since 1932 when we were Ideal Auto Repair. Soon after we were selling Studebakers and Packards. Now, the third generation of family ownership has warm and attentive sales staff that will do their best to exceed your every expectation. Whether or not you decide to buy your Mercedes-Benz here, you will definitely leave our showroom with a positive and memorable experience. Stop in and see for yourself why more and more people are selecting Mercedes-Benz of Rockville Centre as their Mercedes-Benz dealer of choice. Mercedes-Benz of Rockville Centre... Luxury at Every Turn.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 11:00 AM - 4:00 PM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Shuttle Service Relaxing Outdoor Patio
Putting Green Drive-In Service
Several Hi DefinitionTV's Express Service
Children's Play Room Free Coffee
Pet Friendly Free Loaner Cars
Valet Parking (gratuities appreciated) Free Drinks
Genuine Mercedes-Benz Parts and Accessories Free WiFi
Free food and drinks Parts Store
Instant Financing Pet Friendly
Free Car Wash Shuttle Service
Parts Store & Boutique Television
Pet Friendly Vending Machines
Valet Parking Complimentary Ice Cream
After Hours Drop-Off

RebeccaCartagena
5/14/2013 11:28:34 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Maurice BenitezMaurice Benitez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Mercedes-Benz of Rockville Centre:

Maurice was helpful, kind, knowledgeable and respectful. I felt very confident/comfortable working this deal out with him. I will continue to be a customer and recommend family & friends to him. I'm very happy with the service at Mercedes Benz of RVC. John and Michael were also very friendly. Overall this was the BEST experience I've had buying a vehicle.

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Carolmwoody
5/6/2013 10:14:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George GlierGeorge Glier
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Rockville Centre:

This is the 3rd Mercedes I have leased from George... Very friendly,professional and overall great experience!!! I will continue to lease from this dealership...thanks

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mimamema
5/3/2013 6:14:36 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Samantha PattiSamantha Patti
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Rockville Centre:

Samantha Patti is a great Service Advisor and always give the best attention to her customer and make everyone feel very comfortable, I highly recommend her to anybody. Samantha keeps the great job!.

Miguel Ch.

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mlaird01
4/28/2013 5:23:33 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Maurice BenitezMaurice Benitez
John KerlJohn Kerl
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Rockville Centre:

My experience at MB of RVC was an excellent one! Maurice Benitez and John Kerl treated me with the utmost respect and courtesy. They were extremely professional. Maurice made the selection and trade-in process easy and seamless. John Kerl was also a pleasure to work with and put my nervous butterflies at ease during the credit and financing process. He even helped me laugh when I was alittle nervous. That was great! This was the first time I had ever purchased a car by myself during the selection process. This will make my third Mercedes Benz, but this was by far the best car buying experience I have had! Maurice and John made the process so easy. I will and have already recommended MB of RVC to my family and friends! They all love my beautiful, pre-owned White E-350- 2009 Mercedes! I love the headlights too!
I thank them so much! People stop and look at my car, it's so beautiful! Thank you! I thank Maurice and John so much!
Sincerely,
Marvina L. Laird R.N.

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tdpease
4/26/2013 7:55:19 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George GlierGeorge Glier
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Rockville Centre:

We wandered into the dealership and were introduced to George Glier who we had met once before years ago. We told him we were interested in the 2013 GL450 SUV. He gave us an excellent overview of the car and its pros and cons and showed us some that he had on site. In the meantime, we stumbled upon a 2012 GL550 that a Mercedes exec had been driving around. It was exactly the color and style my wife was interested in. George checked on its status and told us they could give us an excellent deal. Although we were skeptical, the terms, in fact, were excellent. We came back later that day and closed the deal. George later had the car detailed and touched up a few minor nicks. He also threw in floor mats and extra headsets for the Rear Entertainment center that came with the car. Everything was in working order when we picked up the car tonight. George and his colleagues, including Andrew in finance and Michael the manager, were a pleasure to work with. This was not at all like the episodes we have had in the past at other car dealerships. It was a no pressure experience, there were no hidden terms in the contract or undisclosed costs, and we emerged with a beautiful car that we obtained at an excellent price. We cannot recommend George and his dealership, Mercedes-Benz of Rockville Centre, strongly enough.

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gslory
4/25/2013 3:52:21 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alix  PlasterAlix Plaster
Andrew RifkinAndrew Rifkin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Rockville Centre:

I was lokking at this beautiful E350 for 3 weeks on their site and when I finally. decided to go for test drive, I made appointment and got a call from Ali. I said wow im coming in for test drive and I told Ali im interested in E350 its blue she said we still have it. Omg it was awsome experience, Ali went above and beyound she was soooooo great, patient cannot say enough. he is an asset to MBRVC. As for Andrew Rifkin omg he is the king of financial approval. He was so great he worked with me a payment that is affordable and much, much lower than my previous car loan. I would recommend the dealer, Ali and Andrew to anyone interested in buying a mercedes. Awesome experience.

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LaMarr1
4/18/2013 5:53:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John KerlJohn Kerl
Alix  PlasterAlix Plaster
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Rockville Centre:

Ali has been extremely helpful with the entire purchase and in exchanging the old lease car to the new one.During the entire sale,Ali has been consistent and patient even on her off days. I will absolutely purchase another vehicle with her and at this dealership. Thank you very much for your diligence and cooperation.

LaMarr Re'nee Riddick and Judy Riddick

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jillfabrn
4/13/2013 3:54:36 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George GlierGeorge Glier
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Rockville Centre:

George Glier was fantastic to work with. My husband went without me to buy the car and when he came home raving about the professional, no nonsense and down to earth salesman he met I was very surprised. He bought the car in under an hour. Not only did my husband have a great experience working with George....George called and told us about an incentive our insurance company had that I did not know about. When I met George yesterday I was equally impressed. He took his time and showed me everything I needed to see and learn about in the new car. We have driven luxury cars for the past 25 years and this is my first Mercedes....I can honestly say I may never drive any other car. Not only is the car great but one can tell how future dealings will go from the first meeting with the dealer. Says what he means and means what he says. George actually called today to see how I was doing with the car and if I had any questions! I have to say that no other dealer has given us the time and attention that we have gotten from George. Thanks George!!

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alik1
4/13/2013 11:23:14 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alix  PlasterAlix Plaster
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Mercedes-Benz of Rockville Centre:

Alix was awesome. She continually went above and beyond the call. Can't say enough nice things about her disposition, helpfulness and her efforts. Great sales person!!

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Chika1
4/8/2013 1:56:22 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
George GlierGeorge Glier
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mercedes-Benz of Rockville Centre:

My experience at Rockville center Mercedes-Benz was by far the best car purchase experience of my life and I attribute it to this one of a kind sales Rep. George Glier, Everything from the beginning to the end was perfect. he was very patient and detailed, he knew the answers to all my questions and took his time to explain things to me. his attention was undivided, he also had a great sense of humor. In the end, Mr. Glier spent quite some time to orient me to my new car and even made a follow up phone call to ensure that things were great. George Glier is Phenomenal and unequaled, the best yet! and I love my new car.

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