Mercedes-Benz of Rockville Centre - Service Center

Professional,Excellent,Great Deal Great deal for 2018 Mercedes-Benz Metris, and also this my second 2018 metris at this dealership, professional sale for metris, and Excellent service Great deal for 2018 Mercedes-Benz Metris, and also this my second 2018 metris at this dealership, professional sale for metris, and Excellent service for each time visit at dealership More

Zero stars. Call center is in Florida and disconnects you. This was with an appointment. They were not able to provide a loaner. Waited all day for a simple A service and a tire replacement with alignment. This was with an appointment. They were not able to provide a loaner. Waited all day for a simple A service and a tire replacement with alignment. Anthony Never called, when I finally called at 430 I was told yeah probably tomorrow. He treated me with no courtesy and I asked the car be put back together and brought it to Rallye where they assured me a 1 day repair. He abruptly said ok great and hung up the phone. I ASKED FOR A MANAGER AND WAS TRANSFERRED TO FLORIDA WHERE THAT PERSON COULD GET NO ANSWER AS WELL AND THEN I WAS DISCONNECTED. NO REPAIR NO SERVICE NO RESPECT. More

Recommend sales dept,DONT recommended SERVICE DEPT Service dept of RVC leaves much ro be desired..unfortunately,my lease doesnt end for almost two yrs so im forced to deal with them.Not at all accomoda Service dept of RVC leaves much ro be desired..unfortunately,my lease doesnt end for almost two yrs so im forced to deal with them.Not at all accomodating to their clients More

Professional, yet personable! Anthony Angelo is top-notch! He ensures that your car is well taken care of and that you as the customer are as well. He makes the service portion of Anthony Angelo is top-notch! He ensures that your car is well taken care of and that you as the customer are as well. He makes the service portion of Mercedes maintenance a breeze! More

LEMON/LEMON/LEMON! 4 times my S550coupe has malfunctioned .After the 3rd time, they blamed me for getting into an accident.NOT FOR THEIR INABILITY TO FIX THE PROBLEM. B 4 times my S550coupe has malfunctioned .After the 3rd time, they blamed me for getting into an accident.NOT FOR THEIR INABILITY TO FIX THE PROBLEM. But each time I get it back,while it's still not working, they wash the car,I guess that is $3075 per month for my lease More

ZERO CUSTOMER SATISFACTION! I have been a loyal customer of Mercedes Benz of RVC(purchasing 4 cars from them since 2009).Currently I have a C300 and S550coupe. After 9 months my I have been a loyal customer of Mercedes Benz of RVC(purchasing 4 cars from them since 2009).Currently I have a C300 and S550coupe. After 9 months my lane assist features in my S550 stopped working. I brought in the car 2x times to have it fixed. The 3rd time I had it fixed for the same issue, I was asked if it was in an accident, WHICH IT WAS NOT, but they already knew this since they ran a CARFAX behind my back. At this point the car is still malfunctioning and needs to be"fixed" again a 4th time. I contacted their corporate office and was told there is nothing they could do but keep fixing it. They only care about selling you a car, not any sort of customer satisfaction. If you are having an issue, make sure to give them a bad review, that is all they care about. At this moment, I have a $140,000 car that is not being driven due to MERCEDES BENZ of ROCKVILLE CENTER inability help a loyal customer. They like to text you instead of speaking to you live on the phone, what a joke,stay away. Lastly, check out my Facebook post on Long Island Authentic Business Reviews, to see similar stories of unhappy clients More