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Mercedes-Benz of Silver Spring

4.4

283 Lifetime Reviews

3301 Briggs Chaney Rd., Silver Spring, Maryland 20904
Open Now 9:00 AM - 8:00 PM Hours
Call (877) 658-3780

Top Reviewed Employees

Pedro Delgado, Internet Sales, Mercedes-Benz of Silver Spring

Pedro Delgado

Internet Sales
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Chris Costlow, Service Advisor/Orange Team Manager, Mercedes-Benz of Silver Spring

Chris Costlow

Service Advisor/Orange Team Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Donald McNeely, Service Advisor/Silver Team Manager, Mercedes-Benz of Silver Spring

Donald McNeely

Service Advisor/Silver Team Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Bill Costlow, Director of Operations for Parts & Service, Mercedes-Benz of Silver Spring

Bill Costlow

Director of Operations for Parts & Service
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

February 22, 2017

"Ashlee Walton was amazing!"

- Taygraz

I came in on President's Day weekend with the intention of just test driving a few certified/used cars and ended up driving out with a brand new 2017 GLA. I originally planned to wait a few months to a year before making a purchase, however between the amazing service and phenomenal deal I got, I couldn't pass up the opportunity. Ashlee made the entire process quick and easy and was incredibly knowledgeable about all of the cars I test drove. There was absolutely no pressure from her to purchase a vehicle; in fact the first thing she asked was when I was thinking about buying and she commended my forethought to do numerous test drives before committing. Ashlee took the time to explain features of the Mercedes Me app--to include the light/horn button. Most men would have glossed over such a seemingly innocuous feature, however for women to have the option to potentially startle someone lurking a bit too close to the car (especially at night) this is GREAT. Overall it was a great experience and one that has turned me from a Volvo lover to a Mercedes lover!

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February 21, 2017

"Jason Rayner made us choose this dealer!"

- Mark F

I would like to compliment Jason Rayner for outstanding customer service during our search for a GLA 250. My wife and I dealt with several of your competitors before choosing MB of SS. The number one reason for our choice was Mr Rayner's honesty and hard work! Although your dealership was quite busy, Mr Rayner made us feel like VIPs and gave us a great value.

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December 27, 2016

"Josephine Baker Excellent Sales and Customer Service "

- Mercedes Benz Excellent Customer Service

Josephine Baker provides excellent customer service, very knowledgeable about the different Mercedes products that are available to the customers. She respects the customer time, listens very well, patient and deliver exactly what will give the customer a great experience shopping for a car at Mercedes Benz. I looking forward to working with you as my customers sales representative.

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Featured Inventory

New 2016 Mercedes-Benz GL550, $95757

2016 Mercedes-Benz GL550

$95,757

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New 2017 Mercedes-Benz C300, $48466

2017 Mercedes-Benz C300

$48,466

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New 2017 Mercedes-Benz C300, $48816

2017 Mercedes-Benz C300

$48,816

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New 2016 Mercedes-Benz S600, $172010

2016 Mercedes-Benz S600

$172,010

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Photos & Amenities

  • After Hours Drop-Off
  • Automated Car Wash
  • Satellite TV
  • Indoor Delivery Area
  • Customer Lounge Area
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Vending Machines
  • Parts & Accessory Boutique
  • 60" Television
  • Three Lane Drive-In Service
  • 14 Car Showroom
Mercedes-Benz of Silver Spring, Silver Spring, MD, 20904