We were looking for a specific color vehicle with the items we wanted and just could not find one anywhere near where we live. We had another dealership try to sell us a used vehicle with most of what we wanted but they weren't very flexible on price and it was kind of a "take it or leave it" attitude. We found MBSA on line and they responded to us on Memorial Day and were very kind and accommodating from the beginning. Despite the demand for the vehicle, they worked with us and made us a deal we could accommodate. They were very nice and helpful and my wife loves her new car!

Was this review helpful to you?    Yes | No Thank you

Though we live on the north side of Atlanta we could not find the GL450 in the color scheme we wanted. We drove to the south side and was very pleased with the service we received. The relationship started on line and when we arrived the car in question was cleaned and parked front and center. This GL also had more options than we were looking for but Richard worked with us to secure a payment that we were comfortable with. The free ariport parking is also a nice perk! We would definately reccomend this dealership and sales person.

The Kurzner Family
Johns Creek, GA

Was this review helpful to you?    Yes | No Thank you

I would like to take this opportunity to commend to you the professionalism shown by your sales person Richard Martin and the Mercedes Benz of South Atlanta staff. Mr. Martin excelled himself in being attentive to our car needs and payed close attention to the details of the type of vehicle we were searching for. He was very patient in listening to what we had to say and he did all that he promised he would do in helping us to find the special vehicle we were looking for. We were quite satisfied with the service that we received from him and will recommend all of our friends and family to contact him if they are looking to purchase a Mercedes in the future.

Was this review helpful to you?    Yes | No Thank you

My wife and I were very pleased with the excellent level of customer service that Richard provided us. We called about a Honda Civic that we saw on their website and when we arrived at the dealership, Richard already had the car waiting for us to test drive. Richard was very helpful, friendly, and he never pressured us into buying the car. Once we decided to purchase the car, he got us quickly taken care of and had the car detailed before we left, even though it was raining! The Honda Civic we purchased did have some paint missing/scratches on the back bumper and a small dent in the hood but Richard told us to bring the car back in a couple of days and he would have everything taken care of. After taking the car back to get it touched up, it now looks brand new! My wife and I highly recommend Richard Martin over at Mercedes Benz of South Atlanta!

Was this review helpful to you?    Yes | No Thank you

Kevin, Armani and Santana were very kind during my experience. They made me feel valuable from the time I entered in until the time I departed. They are certainly to be commended!

Was this review helpful to you?    Yes | No Thank you

My experience with dealership has always been outstanding. Tasha from customer service desk, to Kevin Wade my service technican. I will continue to service my car there and will buy my next one from them also.

Was this review helpful to you?    Yes | No Thank you

Jeff Garris was an exceptional salesman. Was very knowledgeable and did not pressure me at all. He was very accessible and answered all my questions fully

Was this review helpful to you?    Yes | No Thank you

The customer service is absolutely deplorable. They made my mother wait more than 30 minutes for simple car pick-up. Upon waiting, a very rude staff member came up to her and questioned why she was standing there. She explained that she was waiting for her car, and he nastily asked for her name and stormed off-essentially doing absolutely nothing. Her car was not washed as is complimentary with service.

A few weeks later she wanted to have a key made and a guy named Ivan was so incredibly rude and chauvinistic towards her, and he refused to place her on the line with a manager. So I took over and he proceeded to make his attempts to be argumentative, and I flat out said to put a manager on the line, as I have nothing else to say to you (him).

I will be using Mercedes Benz of Buckhead, because this place thinks that their customers are replaceable. For that, I will replace them.

I purchased a car from them years back, and the guy was so supremacist who sold the car that he took an elderly white couple over me, and I paid for my car that day, and backed it off of the show room lot. However, with the disrespectful, discourteous, and deplorable service that I received, I took my car to Volvo and went back to driving what I was accustomed to, and being treated like I am accustomed to being treated. Nothing less is acceptable when you spend money with a business.

Was this review helpful to you?    Yes | No Thank you

We live in Louisiana and made our purchase via the internet.
Richard and Melissa handled everything in a very professional
manner. They were both very helpful and committed to making
us satisfied customers. They went as far as to come in on there
day off to pick us up from the airport when we flew in to pick up
our vehicle. Now that is commitment to customer service.

Was this review helpful to you?    Yes | No Thank you

I purchased a used Mercedes from a private dealer and it was a lemon with 9k negative equity. The airmatic suspension broke and cost nearly 6k to fix. Mercedes Benz of South Atlanta took my trade in and I have a 2013 Mercedes with maintenance included for 4 years. My payment is reasonable and I am happy.

Was this review helpful to you?    Yes | No Thank you