My Review Of Mercedes-Benz of South Atlanta:
The customer service is absolutely deplorable. They made my mother wait more than 30 minutes for simple car pick-up. Upon waiting, a very rude staff member came up to her and questioned why she was standing there. She explained that she was waiting for her car, and he nastily asked for her name and stormed off-essentially doing absolutely nothing. Her car was not washed as is complimentary with service.
A few weeks later she wanted to have a key made and a guy named Ivan was so incredibly rude and chauvinistic towards her, and he refused to place her on the line with a manager. So I took over and he proceeded to make his attempts to be argumentative, and I flat out said to put a manager on the line, as I have nothing else to say to you (him).
I will be using Mercedes Benz of Buckhead, because this place thinks that their customers are replaceable. For that, I will replace them.
I purchased a car from them years back, and the guy was so supremacist who sold the car that he took an elderly white couple over me, and I paid for my car that day, and backed it off of the show room lot. However, with the disrespectful, discourteous, and deplorable service that I received, I took my car to Volvo and went back to driving what I was accustomed to, and being treated like I am accustomed to being treated. Nothing less is acceptable when you spend money with a business.
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