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Mercedes-Benz of St. Charles

4.7

168 Lifetime Reviews

225 N. Randall Road, St. Charles, Illinois 60174
Call (888) 742-6095

Top Reviewed Employees

Mark Matuszewski, Service Advisor, Mercedes-Benz of St. Charles

Mark Matuszewski

Service Advisor
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dean Pontrelli, Service Advisor, Mercedes-Benz of St. Charles

Dean Pontrelli

Service Advisor
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Carol Bucaro, Sales Associate, Mercedes-Benz of St. Charles

Carol Bucaro

Sales Associate
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Craig Falkenthal, General Manager, Mercedes-Benz of St. Charles

Craig Falkenthal

General Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

July 05, 2017

"professional service"

- Brad Vanderheyden

very professional service team! I love Mark's comunication! They worked hard to turn our truck around in the shortest time possible! I would highly recomend the service team there.

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Employees Worked With

Mark Matuszewski
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

June 16, 2017

"Responsive, Profession, and Timely"

- Silky

Mark was highly responsive to my call for to set up a service appointment. Upon arrival and throughout the service process Mark was professional, courteous, prompt, friendly, and accommodated all of my service requests. The car was delivered when promised...and super clean! Excellent job Mark, thank you!!

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Employees Worked With

Mark Matuszewski
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

June 05, 2017

"R class"

- RClass

Great service. Appreciate the friendly contact with the service department. Took care of my needa and was concerned about future services my vehicle will require.

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Employees Worked With

Dean Pontrelli
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Laptop Computers
  • Authorized Parts Store
  • Pet Friendly
  • Television
Mercedes-Benz of St. Charles, St. Charles, IL, 60174