This was my first time at MB of St. Charles.
Andrew was very open to my questions, and answered all of them. I was just browsing that day.
I came back on their next business day to purchase my new vehicle.
Gene was very easy to work with and got us financed quickly.
They made purchasing a new vehicle a breeze. No hassles - No back and forth negotiating - No having to see a manager for approval of the deal.
New vehicle meets my needs & requirements.
I have recommended to some of my friends that they visit the dealership.

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Hello Joann - overall a fairly good experience, a mior snafu due to Erv being n vacation. With a qualitative twist, my experience could have been even more enjoyable. All in all I sensed an unnessary 20min delay from beginning to end. Made it seem to me as if your large firm did NOT know what was going on end-to-end. Feel free to contact me to learn more details. Thanks much for this survey outlet.
Hosea Brooks SLK Owner

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I am very satisfied with my new E350 4-Matic Coupe I purchased from Mark Saltzman, and would/have recomend him to my friends and family

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Steve was excellent and did a super job explaing what service recommendations were needed. Service tech very helpful in decribing items he viewed during inspection.

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Always get prompt friendly service! The tech was extremely patient & helpfull in answering the many questions we had about sound system & towing. Even educated us on things we didn't know about our Sprinter! Thank you

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Car returned in pristine condition, service performed as promised; always feel welcome. Pleasant, relaxed interaction with service (Erv) and sales (Mark). I was sorry I didn't have time to see Craig.

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Very professional attitude and execution of the transaction. Car was immaculate and the tutorial was very efficient. No hidden costs or surprises at closing. Left with a comfortable feeling.

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Mark was terrific to work with. Work was completed quickly and completely. In and out without wasted time. Totally satisfied with my experience there at MB of St. Charles.

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Easy to use dealership - close to my house and service personnel were very curtious and expremely prompt when I pulled in - will continue to bing my car there for service.

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Sales associate was knowledgeable and did not use high pressure sales tactics, etc. I am an experienced buyer, know what I want, and make my decisions before entering a dealership. Salesman was respectful of that and did not pull any punches. He was straightforward from the beginning and easy to deal with. Dealership was beautiful and very accommodating to clients/car owners. Purchased a different Mercedes a month ago from a different dealership but would have purchased from this sales associate/dealership if we had known the experience would be this easy/pleasant.

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