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Mercedes-Benz of the Woodlands - Service Center

4.9

111 Lifetime Service Reviews

16917 Interstate 45 South, The Woodlands, Texas 77385

111 Reviews of Mercedes-Benz of the Woodlands - Service Center

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June 23, 2017

"Liz is the best"

- Raelene McGinley

I adore Liz, she is up front and honest, doesn't try to up sell me every time I bring my car in for service, she is always professional and very helpful.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 22, 2017

"good service"

- biglew

everything was done as promised,with confidence in the quality to maintain my 550 in great condition. I will always bring my s550 here for anything.

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 23, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and review! Have a great week!

June 20, 2017

"Service Advisor Liz Rincon is a superstar!"

- Cwallace15

Liz provided service on my wife's E350 at the 100K mileage stage. Service was super with car driving like new. Service was quick and easy with a lower cost than we had expected. Liz managed the service and payment in her usual calm and confident manner. Thanks Liz!

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 23, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and review! Have a great week!

May 25, 2017

"Awesome!"

- Kim

The reason for my visit was for my 10,000 mile check up! From the moment I drove up every single person I dealt with was very friendly and professional! It was a great experience and the snack bar is definitely a plus ;)

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 26, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks Kim! We're honored to serve you!

May 16, 2017

"excellent experience so far"

- Lease

Went in for service of my E350 and left with my 1st leased car, having traded in my old car. Mark, Nelson Paula and Erica were great! Friendly, supportive and helped me through the process

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Sioson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mark Escobar
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Paula Alpha
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Erica in delivery
May 17, 2017 -

Mercedes-Benz of the Woodlands responded

Thank you! We're happy to have you as a customer!

May 15, 2017

"Following Mike Lange"

- GMAN

Mike Lange is been my Service Advisor, since 1983 when I purchased my first Mercedes Benz. I purchased 4 Mercedes Benz and Mike has provided service for all of them. I immediately moved my service needs to the Dealership in the Woodlands, when I realized he had moved from Mercedes Benz North. Excellent, Excellent, Excellent Service Advisor, who I trust to take care of my needs.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
George Buchanan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : George Buchanan
May 15, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and review! Have a great week! We'll forward your feedback on to Mike.

May 03, 2017

"Outstanding service "

- Gary85

Richard does a great job. I was a customer of his before he moved to The Woodlands and I moved my business as a result.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 05, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks Gary! We appreciate your business!

April 28, 2017

"Supreme Customer Service"

- J Birdwell

This is the first time I've used Mercedes-Benz of the Woodlands for my annual service and their customer service representatives treat me like I'm the most important customer. This is probably standard service at Mercedes-Benz of the Woodlands but not so common everywhere else. Thank you for making my annual service a pleasant experience.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Mejorado
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 28, 2017 -

Mercedes-Benz of the Woodlands responded

We appreciate your continued business! Have a great weekend!

April 26, 2017

"Service maintenance "

- Glenn

Anthony Walding took care of my needs went out of his way to make sure all my needs were met! He was very professional and curtious!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Sioson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Anthony Walding
Apr 27, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and review! We're proud to have you as a customer!

April 26, 2017

"Excellent Service EVERYTIME."

- Dan123

I'm in the automotive industry and have been a consultant for over 20 years. I preach personalized service but rarely receive it from dealerships. I love MB of the Woodlands. They are first class in products, service and my wife and I will be there to purchase another MB as soon as her BMW lease is up!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 27, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks Dan! We appreciate your business!

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