Liz provided service on my wife's E350 at the 100K mileage stage. Service was super with car driving like new. Service was quick and easy with a lower cost than we had expected. Liz managed the service and payment in her usual calm and confident manner. Thanks Liz!
The reason for my visit was for my 10,000 mile check up! From the moment I drove up every single person I dealt with was very friendly and professional! It was a great experience and the snack bar is definitely a plus ;)
Mike Lange is been my Service Advisor, since 1983 when I purchased my first Mercedes
Benz. I purchased 4 Mercedes Benz and Mike has provided service for all of them. I immediately moved my service needs to the Dealership in the Woodlands, when I realized he had moved from Mercedes Benz North. Excellent, Excellent, Excellent Service Advisor, who I trust to take care of my needs.
This is the first time I've used Mercedes-Benz of the Woodlands for my annual service and their customer service representatives treat me like I'm the most important customer. This is probably standard service at Mercedes-Benz of the Woodlands but not so common everywhere else. Thank you for making my annual service a pleasant experience.
I'm in the automotive industry and have been a consultant for over 20 years. I preach personalized service but rarely receive it from dealerships. I love MB of the Woodlands. They are first class in products, service and my wife and I will be there to purchase another MB as soon as her BMW lease is up!