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Mercedes-Benz of the Woodlands - Service Center

4.9

96 Lifetime Service Reviews

16917 Interstate 45 South, The Woodlands, Texas 77385

96 Reviews of Mercedes-Benz of the Woodlands - Service Center

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March 22, 2017

"Top-notch service!"

- eclaireclair17

New to the area and are beyond pleased by the service department. All work done professionally & completely in true MB fashion. Impressed overall with dealership, service center, and parts department.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 23, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and review! Have a great weekend!

March 15, 2017

"Richard Metodiev"

- CurtisE320

Richard is always helpful and straightforward with explaining and presenting detailed options for what services are needed. Excellent customer service as well as just an all around good guy to talk to.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Shannon is also a pleasure to talk to when scheduling service appointments.
Mar 16, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks Richard! We appreciate your business and review!

March 14, 2017

"Best Experience ever !!! - Thank you Mike Lange"

- Venkat D

The best service experience I ever had is with Mike Lange at Mercedes Benz of the Woodlands. He is very professional and caring in helping me choose the right options and providing excellent service. I have been to other Mercedes Benz dealerships but, would rate this as the best in all aspects. I would always come here for my future services and recommend everyone to choose this dealership.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 16, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks Venkat! We appreciate your business and review!

March 09, 2017

"One year Anniversary"

- CARGIRL

I'm thanking Mercedes Benz of the Woodlands and Nelson who sold me my car one year ago today on my birthday. I am very satisfied with my Mercedes thus far. Everyone is always so helpful whenever I come in for a carwash. I reccommend this dealership for your next Mercedes.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Sioson
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 10, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and review! Have a great weekend!

March 09, 2017

"Service"

- NealB

My service advisor, Liz, was outstanding. Covered all the bases, followed up, and even called me afterwards to assure my satisfaction. Top notch service experience.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 10, 2017 -

Mercedes-Benz of the Woodlands responded

We're proud to have you as a customer! Have a great weekend!

March 07, 2017

"Very pleased "

- Dan

Very pleased with sales and services. Nelson is always very positive. Both service visit were handled in Avery pleasant and professional manner. Appreciate the free car washes!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Sioson
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 09, 2017 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business!

February 28, 2017

"EXCELENTE"

- alonso

Yo solo fui a comprar una pieza y a que labaran mi coche y sali con un coche nuevo. GRAN atención personal, rapida gestion y muy buena propuesta.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Arturo Gutierrez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 04, 2017 -

Mercedes-Benz of the Woodlands responded

We appreciate your business and review!

February 25, 2017

"Excellent. What you'd expect from Mercedes Benz"

- Dealrater

All the people I have interacted with are really great. I will be servicing my car here from now on. From sales person to the finance department

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Katelynn Herrin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Arturo Gutierrez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Amy Rothenberger
4.3
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 27, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and review! Have a great week!

February 24, 2017

"Great Service"

- Bass1st

I purchased a GT S from MBOTW. Its a simply stunning car. Unfortunately I had some issues, which in the end was no fault of MBOTW or Mercedes. Regardless they were extremely professional and resolved the problems with no fuss. I cannot recommend them highly enough, especially Anthony Walding who is the service director.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
George Buchanan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Anthony Walding
Feb 27, 2017 -

Mercedes-Benz of the Woodlands responded

We appreciate your business and review! Have a great week!

February 23, 2017

"King/Queen Experience"

- Bush Family

Thank you Mike for always making our service visits feel like we're royalty. You're always smiling and are always so happy which contagiously spills into our day to make it a better one! So glad we found this dealership and that we found you! We're blessed that you were the one assigned to us the first time we came to service our vehicle! Outstanding communication and very pleasant! Thank you very much!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 27, 2017 -

Mercedes-Benz of the Woodlands responded

We appreciate your business and review! Have a great week!

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