About Us
Copyright 2017 DR Media Holdings, LLC
Search
Back

Mercedes-Benz of the Woodlands - Service Center

4.9

103 Lifetime Service Reviews

16917 Interstate 45 South, The Woodlands, Texas 77385

103 Reviews of Mercedes-Benz of the Woodlands - Service Center

Sort by Write a review
April 26, 2017

"Service maintenance "

- Glenn

Anthony Walding took care of my needs went out of his way to make sure all my needs were met! He was very professional and curtious!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Sioson
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Anthony Walding
Apr 27, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and review! We're proud to have you as a customer!

April 26, 2017

"Excellent Service EVERYTIME."

- Dan123

I'm in the automotive industry and have been a consultant for over 20 years. I preach personalized service but rarely receive it from dealerships. I love MB of the Woodlands. They are first class in products, service and my wife and I will be there to purchase another MB as soon as her BMW lease is up!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 27, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks Dan! We appreciate your business!

April 25, 2017

"Most amazing experience to dat e from an MB dealer"

- pcausey05

Level of service from scheduling to departure was excellent. Accommodations were spectacular and shows that this owner gets it when it comes to delivering great service.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 25, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and review! Have a great week!

April 24, 2017

"definition of excellence"

- love my benz

I have owned 4 different mercedes over the years. And even thou the car speaks for itself in excellence, the people and service are the reason I still love these cars. My service advisor Mike Lange has worked with me for the past 10 + years, and has done an outstanding job!!!! I have never left the dealership or service department disappointed .

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 25, 2017 -

Mercedes-Benz of the Woodlands responded

We appreciate your business and feedback! We're proud to have you as a repeat customer!

April 20, 2017

"Honesty and Integrity"

- 411 Dealership Review - T Loney

I wanted to take a moment and recognize this dealership, Mike Lange - Service Advisor and his team for excellent customer service. We as consumers put our trust in the service department to treat us with honesty and integrity. This dealership does just that! See you on my next visit.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 24, 2017 -

Mercedes-Benz of the Woodlands responded

We appreciate your business and review!

April 08, 2017

"Very attentive"

- MY2016MB

Even after you buy the vehicle, the staff is very attentive to you and make sure that all of your questions are answered and any needs taken care of. The staff is very professional and friendly.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
David Gonzales
Apr 10, 2017 -

Mercedes-Benz of the Woodlands responded

Thank you for your business! We're proud to have you as a customer!

April 04, 2017

"Help for an Out of Towner"

- abritc

Our older E320 wagon died as we pulled into long term parking at Bush airport for what soon became the "vacation from xxxx". Rained every day, our two grandkids got the flu, their dog faced off a skunk and lost. When we returned two weeks later, we researched the various dealers in the Houston area to find MB Woodlands with their high rating, so had our car towed there. The manager of service personally took care of us, providing a brand new C300 loaner which we drove home to Tyler. Our car was ready two days later, but due to timing, we had to extend our use of the loaner for a trip to San Antonio before we could return it, altogether an extra week and several hundred miles more than one might reasonably anticipate...yet there was no charge for the use of the car, nor even for the tow truck that brought our car in! The repair charges were reasonable, the service folks were wonderful (we couldn't have been treated more nicely) and our car now drives like it's the one that had the vacation!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Anthony Walding
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Apr 07, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and review! We're happy we could take care of your repair needs.

March 22, 2017

"Top-notch service!"

- eclaireclair17

New to the area and are beyond pleased by the service department. All work done professionally & completely in true MB fashion. Impressed overall with dealership, service center, and parts department.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 23, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and review! Have a great weekend!

March 15, 2017

"Richard Metodiev"

- CurtisE320

Richard is always helpful and straightforward with explaining and presenting detailed options for what services are needed. Excellent customer service as well as just an all around good guy to talk to.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Shannon is also a pleasure to talk to when scheduling service appointments.
Mar 16, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks Richard! We appreciate your business and review!

March 14, 2017

"Best Experience ever !!! - Thank you Mike Lange"

- Venkat D

The best service experience I ever had is with Mike Lange at Mercedes Benz of the Woodlands. He is very professional and caring in helping me choose the right options and providing excellent service. I have been to other Mercedes Benz dealerships but, would rate this as the best in all aspects. I would always come here for my future services and recommend everyone to choose this dealership.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 16, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks Venkat! We appreciate your business and review!

1
...
1 - 10 of 103 results