Mercedes-Benz of the Woodlands - Service Center

Service was efficient and effective. Overall a positive experience. Waiting area with snacks is always a bonus. Overall a positive experience. Waiting area with snacks is always a bonus. More

I had my care serviced at Mercedes-Benz - The Woodlands and as always had great Customer Service - Richard has always been an awesome advisor and very knowledgeable. The Greeting team when you drive is a and as always had great Customer Service - Richard has always been an awesome advisor and very knowledgeable. The Greeting team when you drive is awesome. I wished I could remember his name, but he has been there a long time and I look forward to seeing him when I drive in. Thanks for being consistent. I will probably be looking at my next car very soon. More

Great service! Good communication. The service department was very helpful. I will continue to use this location in the future. Good communication. The service department was very helpful. I will continue to use this location in the future. More

I always leave confident that my car is in great shape! I appreciate the longe are, as it is very welcoming. I bring a book and time passes quickly. I appreciate the longe are, as it is very welcoming. I bring a book and time passes quickly. More

Trusted and always reliable service, I have worked with Richard my service contact for over 8 years. Richard my service contact for over 8 years. More

First (1st) Class Service - Took my GLS and GLB in for Service A and B respectively. Service Advisor Mr. Steve Davis is very knowledgeable and his attention to detail regarding both vehicles is paramount Service A and B respectively. Service Advisor Mr. Steve Davis is very knowledgeable and his attention to detail regarding both vehicles is paramount to me since these vehicles are driven by my wife and daughter. The dealership overall is a next level experience when it comes to MB...I have owned several MB's over the years that were purchased at several other MB dealerships in the Houston or Greater Houston area and MBOTW is just better. More

I've been loyal to Mercedes since my high school days. I'm thankful to Mark Escobar and Liz Rincon for their attentive care of my vehicle over the Easter weekend and for consistently providing white-glove I'm thankful to Mark Escobar and Liz Rincon for their attentive care of my vehicle over the Easter weekend and for consistently providing white-glove service at Mercedes-Benz of the Woodlands. Reagrds, RG More

MBTW has the most outstanding service! ! From the moment I arrived and Gray helped me and then Richard was extremely helpful getting me processed, everything was wonderful!! ! From the moment I arrived and Gray helped me and then Richard was extremely helpful getting me processed, everything was wonderful!! More

Had my car there for some issues. The staff was very professional and nice. I was also able to work on my computer in privacy while waiting. Fantastic! The staff was very professional and nice. I was also able to work on my computer in privacy while waiting. Fantastic! More