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Mercedes-Benz of the Woodlands - Service Center

4.9

113 Lifetime Service Reviews

16917 Interstate 45 South, The Woodlands, Texas 77385

113 Reviews of Mercedes-Benz of the Woodlands - Service Center

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June 30, 2017

"What you expect from MB ..."

- ARD

Have been to several MB dealerships and the service / atmosphere is exactly what you expect ... reinforces one of the reasons you buy MB in the first place

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 01, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks for your business! We're proud to have you as a customer!

June 28, 2017

"Best Mercedes dealer in the world."

- CPA

Liz has alway taken care of my cars.It's nice to be able to trust the person in service area & I trust Mark who works on the cars.Woodlands Mercedes is a very special place.It's always a pleasure to do business with the best Mercedes dealer in the world.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 01, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks for your business! We're proud to have you as a customer!

June 23, 2017

"Liz is the best"

- Raelene McGinley

I adore Liz, she is up front and honest, doesn't try to up sell me every time I bring my car in for service, she is always professional and very helpful.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 01, 2017 -

Mercedes-Benz of the Woodlands responded

We appreciate your business!

June 22, 2017

"good service"

- biglew

everything was done as promised,with confidence in the quality to maintain my 550 in great condition. I will always bring my s550 here for anything.

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Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 23, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and review! Have a great week!

June 20, 2017

"Service Advisor Liz Rincon is a superstar!"

- Cwallace15

Liz provided service on my wife's E350 at the 100K mileage stage. Service was super with car driving like new. Service was quick and easy with a lower cost than we had expected. Liz managed the service and payment in her usual calm and confident manner. Thanks Liz!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 23, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and review! Have a great week!

May 25, 2017

"Awesome!"

- Kim

The reason for my visit was for my 10,000 mile check up! From the moment I drove up every single person I dealt with was very friendly and professional! It was a great experience and the snack bar is definitely a plus ;)

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 26, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks Kim! We're honored to serve you!

May 16, 2017

"excellent experience so far"

- Lease

Went in for service of my E350 and left with my 1st leased car, having traded in my old car. Mark, Nelson Paula and Erica were great! Friendly, supportive and helped me through the process

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Sioson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mark Escobar
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Paula Alpha
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Erica in delivery
May 17, 2017 -

Mercedes-Benz of the Woodlands responded

Thank you! We're happy to have you as a customer!

May 15, 2017

"Following Mike Lange"

- GMAN

Mike Lange is been my Service Advisor, since 1983 when I purchased my first Mercedes Benz. I purchased 4 Mercedes Benz and Mike has provided service for all of them. I immediately moved my service needs to the Dealership in the Woodlands, when I realized he had moved from Mercedes Benz North. Excellent, Excellent, Excellent Service Advisor, who I trust to take care of my needs.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
George Buchanan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : George Buchanan
May 15, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks for your business and review! Have a great week! We'll forward your feedback on to Mike.

May 03, 2017

"Outstanding service "

- Gary85

Richard does a great job. I was a customer of his before he moved to The Woodlands and I moved my business as a result.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 05, 2017 -

Mercedes-Benz of the Woodlands responded

Thanks Gary! We appreciate your business!

April 28, 2017

"Supreme Customer Service"

- J Birdwell

This is the first time I've used Mercedes-Benz of the Woodlands for my annual service and their customer service representatives treat me like I'm the most important customer. This is probably standard service at Mercedes-Benz of the Woodlands but not so common everywhere else. Thank you for making my annual service a pleasant experience.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Mejorado
Apr 28, 2017 -

Mercedes-Benz of the Woodlands responded

We appreciate your continued business! Have a great weekend!

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