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Merchants Automotive Group

4.8

945 Lifetime Reviews

1278 Hooksett Rd, Hooksett, New Hampshire 03106
Call (603) 669-4100

Top Reviewed Employees

Rodney Mathews, Sales Professional, Merchants Automotive Group

Rodney Mathews

Sales Professional
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Hodgson, Sales Professional, Merchants Automotive Group

Joe Hodgson

Sales Professional
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lisa Petrucelli, Sales Professional, Merchants Automotive Group

Lisa Petrucelli

Sales Professional
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Peter  Phaneuf, Sales Professional, Merchants Automotive Group

Peter Phaneuf

Sales Professional
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

May 21, 2017

"Painless"

- Ohmygoo

Lisa made this smooth and seamless. She went above and beyond and got me into a great car quickly! I would recommend her and Merchants to my friends.

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Employees Worked With

Lisa Petrucelli
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Merchants Service Center
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

May 21, 2017

"Eli Ruiz , Sales"

- Stacia

Eli is a very easygoing and professional salesperson. He was patient and willing to let me explore different models and makes of cars and let me test drive several vehicles. He is very knowledgeable and was able to tell me the difference in one model compared to another and not push me towards any direction, allowing me to weigh the advantages. I came to Merchants because they have a good reputation, and I was impressed that they donate nearly 25% of earnings towards the community. That says a lot about the kind of community business they are, and 'who' they hire. Eli not only stayed after hours on a Sunday, to allow me to test drive 'yet another' car, but actually drove all the way to my home to pick up my trade in vehicle (I live over 50 miles one way, away!) I left items in my trade in, and without asking he retrieved and saved them for me. He came in on his day off to help me with some additional paperwork. He called me afterwards to see how my new vehicle was handling and if I needed anything else. Eli represents Merchants well, and it is a pleasure to do business with him. He is the kind of guy that won't scare a female away from the dreaded 'car buying experience' ! I will come back to Merchants for all future car purchases due to his diligence and professionalism. Sincerely, Donastacia Bergeron Gardner, MA

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Employees Worked With

Eli Ruiz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

May 21, 2017

"Excellent help, terrific salesman"

- Single mom

I am very impressed with Eli Ruiz, who helped me tremendously in a very stressful month in which I had to replace two cars that were badly damaged in car accidents (the other drivers' fault both time). A very stressful time. He was unfailingly knowledgeable, patient, and helpful--listened carefully to my concerns--didn't pressure me but gave good perspective/ information when I asked for it. As a rule, I don't trust car dealerships. I was skeptical this time, too, but I came to trust Eli and would recommend him enthusiastically to anyone looking to buy a used car.

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Employees Worked With

Eli Ruiz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Photos & Amenities

  • Customer Lounge Area
  • Free WiFi
  • Shuttle Service
  • Automated Car Wash
  • Cable TV
  • Drive-In Service
  • Free Drinks
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Vending Machines
  • Free Coffee