My daughter left money on a Soul and was told she could pick it up Saturday morning ,she's young and has great credit . I went there with her that morning and got the run around with the Sales Manager Todd I think he thought we were two very dumb people . The sales guy Jose was great I feel he lost a sale because of the manager . He lied and we tried to get her money back he told me he was the highest manager at the dealership and ripped the paperwork out of my hand and tried to muscle my daughter in the car ,I wasn't having any of that he told us that she had to go to the dealership with her card to refund her deposit , he said the money would go right back in her account . She went in and they took her card and refunded the money but didn't say it was going to take 5 to 7 days . I called and talked to a lady Sandra and she gave me the General manager I spoke with him for a long time he let me vent and told he told me he was sorry it got to that point , was wasn't this guy there Friday so we didn't have to deal.with that guy Todd we might of bought a car and Jose would of got a sale . Plus I thought Todd was the highest manager at that dealership !!!!! Dave gave me the head manager Michael and he and the GM helped my daughter out and we really do appreciate that . If you go there avoid Todd in anyway you can . Sorry Jose
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