Michael Kia has "We Support Our Troops" in big bold letters across the window in the dealership. It's the first thing most people notice when driving by. But honestly they don't support there troops.
I've been wanting to write this review for a couple months now.
I'm writing this review for the military families out there because I know how important your job is and how important transportation is.
I've never written a negative reviews so this is my first.
We purchased a car from
Cassidy Vaughn and within two weeks it broke down completely. We had to have it towed. It wouldn't turn on or anything.
So picture this, waking up at 5 a.m. its a cold winter day and its raining. You get in your car to get to work but your car doesn't turn on at all. We were so shocked, my husband had to walk to work in the rain and was late because of it.
We were in our warranty still so Michael Kia towed our car and "fixed it" ....well that was a lie to.
Another 2 weeks went by and my husband was at work ON BASE when he got in his car to come home and the car wouldn't start AGAIN.
Do you know what it takes to get a tow truck on base? First you get in a lot of trouble and secondly it takes a long time. It's also very embarrassing.
They fixed our car and told us that the part they used must have been bad.
and the story inst over. We were in Michael Kia a total of 6 different times getting our car fixed.
Our car broke down twice. Our right wheel bearing broke twice as well. Our check engine light came on and so many more problems happened with this car.
Every time they fixed our car it broke again.
So not only did they sell us a terrible car they kept trying to fix it with bad parts.
We finally had enough of that car. We put an offer on the table. We said how about we trade in this car for a brand new car.
When we first bought our car we put 2,000 dollars down, our car broke 6 times within 2 months.
We crunched numbers for days to get us in a different car (a car that cost 3 times more then our car did) and no matter what they wouldn't refund us our 2,000 dollars or put it towards a new car and pretty much said "sorry you bought a crappy car there's nothing we can do about that. You can put down another 1,000 dollars and we can get you into a better car"
Today my car is in a different shop it still has problems.
So when deciding on buying a car stay far far away from Michael Kia.
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