Michael's Toyota of Bellevue

Bought our 2109 Rae 4 here new. It was the best experience I’ve ever had in buying a new vehicle. They have also serviced the car and did dry well. Unfortunately we had 2 issue It was the best experience I’ve ever had in buying a new vehicle. They have also serviced the car and did dry well. Unfortunately we had 2 issues with the car that were not our fault and were not covered by the warranty….a leaky roof rack and failing hinges on the rear hatch. Both were expensive repairs (probably $2000 for each) but in both cases this dealer did them for no charge as they appeared to be manufacturing defects. We really appreciated them doing these for us. More

This review is two categories. 0 stars for service dept., 5 for sales dept. I used to love the service I received at Michael's Toyota. My last two visits in the service dep 0 stars for service dept., 5 for sales dept. I used to love the service I received at Michael's Toyota. My last two visits in the service department have been very disappointing. I had expected my Prius to get over 180K miles since I have taken the car in for service at regular intervals and always had work that was recommended performed by them. Wondering if their taking an excessive amount of time (charging me for every hour) to find the issue when my check engine light came on wasn't to encourage me to buy a new car... which worked. I was very happy with the salesperson who showed me a car I saw online while sitting in their waiting room. I bought the car and was satisfied with the process of the purchase. Decided to check the oil on the new car recently and saw the oil line was above the top line on the dip stick. When I went in to have the excess oil removed (according to what I've read overfilling is BAD for the car), the service tech remarked the oil was only a little over. I thought he was snarky and the oil was OVER the top line, which means OVER-FILLED. I heard this dealership was sold sometime in the last couple of years and maybe that change wasn't a good thing for the customers. More

took my work vehicle in to have an oil change and asked them to remove a rat nest. After taking the vehicle back in, as the technician had not removed the nest, and making me wait again, I checked the veh them to remove a rat nest. After taking the vehicle back in, as the technician had not removed the nest, and making me wait again, I checked the vehicle this morning - and the rat nest is still there. Sadly this is the this time in a row that this service (can you call it that when you don't get the service right?) 60K service - check engine light came on within 15 miles of service - oxygen sensor was not put back properly. Next oil change - they "forgot" to tighten the drainage plus and the oil leaked all over my driveway - could have blown my engine. Now this? Terrible, terrible service. Will see what the Service Manager has to say when he calls me back. More

Alex Schmidt was our Sales Representative and I would give him a 5+ Star Rating. He was thorough, straight forward, most knowledgeable and helped us very much in selecting and obtaining a Toyota Corolla give him a 5+ Star Rating. He was thorough, straight forward, most knowledgeable and helped us very much in selecting and obtaining a Toyota Corolla Hybrid that would and has entirely met our needs. When we took delivery he thoroughly introduced us to the capabilities of a car that met all of our needs, especially the updated safety features so important to us at our advancing age. He took us for an introductory drive and offered to see us again for another visit should we need it. Everyone else at Michael's Toyota was also very easy and straightforward to work with. There were NO surprises in the negotiation process in distinct contrast to a prior unnamed dealership at which we were whipsawed after we thought we had reached a deal. M. and B. More

I'm plasure to work with sale person I have to give 5 star to sale Manager and person . But unfortunately the finance person Mickle rose⚠️ he was put me on pressure to sign 8.5% fince wich was not adver star to sale Manager and person . But unfortunately the finance person Mickle rose⚠️ he was put me on pressure to sign 8.5% fince wich was not advertised at Toyota. Com and he lie to me abut new car have to be in ther dealer fore over 30 day in order to qualify fore 5.99%apr.i was under pressure if idont sing the finance I will other wise lose the vehaacle and next person is withing fore it. The total cost of finace by time iwill pay off will cost me $9433in 72 moth the person damage me this person damage me abut $4999esmate and I had no chose to sing and I was under pressure by him . I make sure this post alway be on top of the gogle reweue fore long time uehighly warning to watch out with this guy. Before and make sure he wond put you under situation expatilay you're abut macke final desation.⚠️⚠️⚠️⚠️ 1 More

I visited Michael's Toyota of Bellevue for an oil change and listened to the dashcam footage while the service was taking place. One technician was talking to another technician stating that they scratched and listened to the dashcam footage while the service was taking place. One technician was talking to another technician stating that they scratched one of the wheels. One of the wheels was in fact scratched, however, the service manager Yuriy claims this happened "on the ride back home". I have clear video and audio evidence of the technicians conversations stating that they scratched the wheel, but the dealership will not take accountability. Please do not bring your car to get serviced unless you want them to damage your car. Dashcam footage: youtu.be/wk2qXRXXeXs More

My son and I recently visited Michael's Toyota of Bellevue in search of a new Toyota Rav4. AWD. We met with Christian who took the time to understand what my son was looking for and more importantly Bellevue in search of a new Toyota Rav4. AWD. We met with Christian who took the time to understand what my son was looking for and more importantly explain the current supply shortage to properly set expectations. Recognizing my son needed a car sooner rather than later he showed us several used certified Rav4's as a viable alternative. He also let him test drive the Rav 4 car to get a feel for how it handled. My son and I both appreciated Christian's honesty and willingness to take the time to explain the current Rav 4 shortage and how long we would need to wait for the car to arrive, Some salesman tell you what you want to hear and are dishonest with delivery times to simply close the sale, however Christian was honest and told us the best case and worst case scenario, Christian has been at Michaels for many years and his knowledge and command of the cars he is selling are outstanding, We opted to go with a different dealership because they had the car on the lot, however I am confident had Michaels had the car he was looking for we would have purchased it there. More

If you want to have excellent advice, be sure to talk to Mr. Farid Naj before buying a car. He is the best in Toyota Bellevue company. He answers all your questions with patience and detailed information. Mr. Farid Naj before buying a car. He is the best in Toyota Bellevue company. He answers all your questions with patience and detailed information. He is number one👍👍 Thanks Mr.Frid More

Myles and Lewis found a Tacoma for us within a couple of days, exactly what we wanted and FAST. Super helpful, never pushy, had it all ready to test drive when we got there, answered all our questions with days, exactly what we wanted and FAST. Super helpful, never pushy, had it all ready to test drive when we got there, answered all our questions with real answers - can tell they know what they’re doing. Easy process start to finish, cannot recommend Myles and Henry highly enough. Thank you gentlemen! More

Completely no hassle purchase! Christian was the absolute BEST!! Worked hard with us for multiple months to find us exactly what we were looking for! Even loaned us a big red bow Christian was the absolute BEST!! Worked hard with us for multiple months to find us exactly what we were looking for! Even loaned us a big red bow to put on top as we gifted car to our daughter. THE BEST!! More