Mid City Nissan

Mid City Nissan
4444 W Irving Park Rd
Chicago, Illinois 60641

Sales: (888) 635-5652
Service: (866) 770-4444
Parts: (866) 770-4444

Manufacturer: Nissan

Most Reviewed Employees
Ariana Rios Ariana Rios
Sales Consultant
Adelita Fific Adelita Fific
Sales Consultant
Dalila Dedic Dalila Dedic
Sales Manager
Mitch Schy Mitch Schy
Sales Consultant
Danny Antes Danny Antes
Sales Consultant
Victoria Miller Victoria Miller
Internet Director
Dan Fornal Dan Fornal
Sales Consultant
Chuck Settles Chuck Settles
Executive General Manager
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Automated Car Wash
Cable TV
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free Drinks
Free Loaner Cars
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.2/5
37 Reviews
Mid City Nissan

Overall Score: 4 Star Rating4.2



About Mid City Nissan
Certified: Mid City Nissan
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Mid City Nissan has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Mid City Nissan
At Mid City Nissan, complete customer satisfaction is not just a goal or a philosophy but part of our culture in doing business. From sales to service, we strive every day to make sure that our customers every ownership need is met and exceeded. At Mid City Nissan in Chicago our goal is not just to sell or service your Nissan but to make you part of the Berman Auto Group family. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Visit us today at 4444 W Irving Park Road in Chicago.


thomassdrf
4/12/2012 12:41:37 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Danny Antes, Mitch Schy

My Review of Mid City Nissan :
In my car, I had a seat base break just the day before my vacation was to begin. I had suffered the same issue that was corrected under warranty. Now, after a year and several thousand miles past warranty, I was unsure how the problem would be handled. I left the car at Mid City Nissan in the middle of the night and emailed John at the service desk. A few hours later John called and surprised me by telling, the car was ready. In just about 12 hours after I dropped it off without an appointment, the car was repaired and washed spanking clean, no charge to me, and I was able to take it on my trip. I highly recommend Mid City Nissan.

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Marklarf
3/11/2012 9:27:46 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mitch

My Review of Mid City Nissan :
MCN: I have had a fairly new vehicle ( the 2008 Mitsubishi Galant) but then, it was extremely high payments. Also, for a newer car, it had no upgraded features. So, ultimately, I felt trapped in a car that had very high payments, loses its value, and infact had nothing modern about it, except the model. I walked into Mid City Nissan and Mitch was my dealer. Its worth mentioning that from the moment I walked in, I was treated with extreme professionalism. The staff at Mid City Nissan were very courteous and helpful. We sat down and discussed, and when I told Mitch, I laughed because I felt like I was being unrealistic. But then, Mitch went on, and helped me to get the vehicle I wanted and also with lower payments and everything I said I wanted in the car. I just couldn’t believe it!! I have never felt so satisfied leaving a dealership!! Thank you Mitch and thank you Mid City Nissan!!

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jcronin1897
1/16/2012 10:55:32 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Victor

My Review of Mid City Nissan :
Experience was great. Really wanted my business and they got it. Price point was a little over what i wanted but still manageable. Got a great deal and they were very friendly and really wanted to make the sale..unlike a toyota dealership i went to.

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wwoodward
10/30/2011 9:58:11 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mitch and Nicki

My Review of Mid City Nissan :
Mitch was one of the nicest car salesman I've met. He was upfront, kind, and patient with us. Nicki made sure our paperwork was processed very quickly.

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william r neuman
10/29/2011 7:19:00 PM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Victor,Nick, Dalila, and Gary

My Review of Mid City Nissan :
On September 5, 2011, I purchased a new vehicle through Berman Mid-City Nissan at 4444 W. Irving Park Rd, Chicago, IL. After the usually back and forth between myself and salesman Victor, we tried to negotiate a fair price. Soon afterward, Victor brought in Manager Nick who then brought in another Manager named Dalila. After much more negotiation we settled on an out the door price of $30,000, everything included. Victor continued to consult with the other Managers while returning with multiple different monthly payments. I strongly expressed that the above set price of $30,000 was all I was willing to pay. Victor came back three more times with different monthly payments however assured me that the no matter what monthly payment we settled on, the final amount would still be $30,000. The entire time while punching numbers, Victor was visually showing me that the amount was indeed adding up to $30,000. Finally, Victor and I shook hands and settled on my monthly payment which was again to come out to the agreed price of $30,000 in the end. Then I was sent to talk to Gary the finance manager. Gary typed up all the necessary papers and placed them in front me, one after another for signatures. Gary also assured me that the end total was the agreed on $30,000. Gary mentioned the agreed monthly payment but failed to bring up the fact that that monthly payment would raise the end total to $31,601.08 instead of $30,000. I did not realize this because when Victor was punching numbers mysteriously they all added up to $30,000. I realize that I am at fault as well. If I would have taken the time, hours at minimum, to double check all the documents I maybe would have caught the scam. However, I trusted the Managers and never did it cross my mind that they would try to raise the end price without my knowledge. So, you could imagine my shock and disappointment when I received my finance paper from Nissan and there was an $1,601.08 addition. Upon receipt I called Victor and Gary who never called back. Fours days later I revisited the dealership and brought the situation to Dalila. Dalila said "you had to know that if we raised the monthly payment, the end total would increase as well". I replied, "I assumed because it was a zero percent loan, that if the payment went up so did the term of the loan". In other words they said shame on me for not catching their scam. I guess I assumed. After talking with Bermann associates, they insist they did nothing illegal. While I cannot prove it was illegal, it was in a very grey area of the law. Although Bermann insists they did nothing wrong, I believe they are sending me a small gift certificate, proving they did something under the table. The sales manager at Bermann, was very irrate on the telephone and threatened to sue me if i mentioned his name again. So now i see more and more how this occupy movement all over the world against large corporations who are looking for nothing but profit, is correct. Buyer Beware.

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riavlive
10/14/2011 10:43:36 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Mike

My Review of Mid City Nissan :
All staff of this dealership have been awesome. Due to an electronic problem, I had to bring in the car to the service center many times, and, due to this, I got frustrated and asked for an apt compensation for all my troubles. Well, guess what, I little expected the dealer would budge, but, Mid City Nissan gave me few accessories worth much more than what I expected. This is in addition to the fact that, ALL the time , when I brought the vehicle here, they were very courteous and dealt with me very well, especially Mike. I appreciate Mid City Nissan’s service and follow up.

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briggsmmb
9/12/2011 9:33:52 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mitch Schy and Financial person, etc.

My Review of Mid City Nissan :
Mitch Schy was professional and great to work with on phone and in person. I had been heavily researching cars and had driven several kinds. I finally decided I wanted a used subaru outback. I began searching online and approximately one month ago I found the car that I wanted (color, features, year, mileage, price, etc.) and contacted the dealership. Mitch followed up and was able to help answer the many questions that I had regarding features of the car and previous service. We had several phone contacts--usually daily. Mitch would go look at the car in the lot or call the service department next door at Berman's Mid City Subaru where the car had all of its warranty/service work completed. As a result of working with Mitch, I made the decision to drive 4 hours to Chicago to look at and purchase the car I wanted. On the day we drove down (9/10/2011), Mitch had everything ready for test drive and to process my trade-in. Mitch and the other staff worked with me and we quickly negotiated to close the deal. The service department checked on a recall notice and fixed what was required. The financial person helped me obtain a better loan rate as well as a service agreement. All of the staff were courteous, helpful, and friendly. The car looked great inside and out and the detail staff made it look brand new. If I lived near Chicago, I would certainly be bringing my car there for all service. Mitch is GREAT and I definitely recommend Berman's. My 2008 Subaru Outback LL Bean Edition Station Wagon is Fantastic!!!

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drac63
8/23/2011 11:25:10 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Victor Aguilar

My Review of Mid City Nissan :
The entire experience was great , it did take a little time but the outcome was terrific.Victor was very helpful in answering my questions and presenting factual data for my review. He took the time to identify what I was looking for and found a great match for me.

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peterrocco
8/9/2011 3:42:54 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Tracy

My Review of Mid City Nissan :
I just took my Nissan Sentra in for a service, and had to work with Tracy there. It was awesome. She didn’t keep me waiting at all. The best thing was that, she kept on updating me on whats happening with my car. It helped a lot. Finally, I was a bit nervous about the bill, and considering the quality and facilities, expected it to be on the higher side, but was pleasantly surprised. It was decent and on par. Mid City Nissan is highly recommended!

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bryan5
7/20/2011 9:49:38 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dalila Dedic

My Review of Mid City Nissan :
I am very impressed with Mid City Nissan. My previous experiences at car dealerships were so negative that I assumed buying my new car would be stressful. Dalila and Mary made my experience today very positive as they were both professional, caring, and friendly.

Dalila helped me get a great price on a new car and also gave me a good amount for my trade-in. She answered all the questions that I had.

Mary went on the test drive with me and helped me through the process of buying the new car. She was easy going and sincere which are not typical characteristics for a car salesperson. I would recommend her highly for anyone who is interested in meeting with a salesperson regarding a Nissan.

An hour and a half after I walked in the dealership I was driving home with my new car. Everyone there, including the finance person was fast and efficient. The finance person was also friendly and had a good demeanor.

Overall, it was a good experience and I'm happy with the car I bought!

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Reviews 11-20 >>