Reason for Visit: Sales
I recommend this dealer: No
My Review of MidCity Nissan Subaru:
Shane sold us a 2008 Nissan Rogue. He is a crook, and the dealership does terrible work. Do not buy a car from here!
1) Before we drove off the lot, the car had a 10" scratch on the quarter panel. They "fixed" it by painting over it. It looked terribile.
2) Shane told us that we needed to handle all add'l parts with the parts dept - He couldn't handle it even though we asked for the roofrack at point of sale.
3) They don't communicate between sales, parts & serivice depts - even though they are in the same building.
4) Shane told us they give loaners for all work. NO - they make you wait for Enterprize Rent-a-car for pick up & drop off. No rental charge, but Chicago tax and insurance YOU have to pay for.
5) You are just a number at this dealership and no one that works there has any sort of pride in their work. I can't wait to get my survey from corporate.
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