My Review Of Middletown Nissan:
Start to finish, we were treated great. Our salesman Bobby Hahn, was clear and accurate with any details regarding our acquisition. He knew we were looking for a bottom line figure with our new vehicle... less trade-in. We left with a bottom line figure to work with.
He knew we were deciding between RAV4 and Rouge. He also knew we were going to check out the RAV4 afterward. He understood that fact, and left a door of opportunity open for us. He didn't try to pursued us to "sign now" or lose the deal, "so to speak". No pressure tactics whatsoever. No guilt, no gimmicks... Bobby was "A-1 tops".
We went on down the road to check out the RAV4. The RAV salesmen gave us a very good price, but a very bad experience. Arrogant and disinterested to the point where we felt he didn't even want/need our business.
We ended up getting a RAV but at Wallingford Toyota not Middletown Toyota... And with the door left open back at Middletown Nissan, we also went back for the Rouge. If it weren't for me not knowing how dependable the Rouge will, or will not be "down the road", we might have bought two Rouges!!! I love the dependability I've experienced with Toyota. But we were THAT happy with the staff at Middletown Nissan so we also went with a Rouge. Plus dollar for dollar, the Rouge has far more options than the RAV4 does. Maybe Nissan's Rouge (and specifically Middletown) will win over this Toyota "lifer" in me.
Shari Morris, and Joe DeAngelo were also great to work with. Joe, like Bobby, was no gimmicks, no pressure, clear and concise with all the paperwork.
When we finally got our chance to go car shopping after we canceled baseball practice Saturday, I would have never thought we would end up trading in for two new cars by Monday night!
In the end, they did "what it takes", to get the sale complete before the march incentives expired.
They left us feeling that they truly appreciate us and our business.
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