Middletown Nissan

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rob Mayne

My Review of Middletown Nissan:
This is the second car that I have leased from Rob Mayne.I live over an hour away from the dealership (Ridgefield Ct)and I will keep going back. Rob initialy got me to do business with him by giving me the best price.( I really did my homework, contacted 6 other Nissan dealers)and has kept me coming back because of his honesty and professionalism. Below please find letter that I wrote to Rob the day after we picked up our new Rouge.
Rob, thanks again for keeping your word and crediting Patti's M/C. Patti mentioned to me that you seem like a very honorable person that always tries to do the right thing. It is a pleasure to finally meet someone in your profession with that attribute. I guess I don't have to tell you that car salesmen in general have some what of a unscrupulous reputation. I have become very cynical towards the whole car buying process especially with my most recent dealings with salesmen and managers at other Nissan Dealerships. You are a rare breed in your Profession And I know that it will come back to you 10 fold. I only wish that your dealership was closer to my home so that I could get all of my friends to go there. I will certainly direct them towards you explaining that the hour trip is well worth it. You are truly an asset to Middletown Nissan and the Nissan Corporation.
Thanks again,
Mike Silva

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tommy DiCicco

My Review of Middletown Nissan:
To Whom It May Concern:

This is not the first car I have purchased from this phenomenal team of sales professionals, and it certainly won't be the last. I have leased 2 new vehicles from Middletown Nissan, a 2004 Pathfinder Platinum Edition, a 2006 Nissan Altima, and most recently a pre-owned Infinity G35X AWD.....The entire staff is very courteous, and bends over backwards to satisfy it's customers. Quite frankly, no matter what car I was thinking of purchasing in the future, I would not even consider another dealer. Tommy DiCicco is the consummate professional, and has always made my wife and I feel very comfortable, and always made impossible deals a reality for us. This is very rare in the car business. Having been in the business myself 15 years ago, it is a pleasure to see their operation run the way I dreamed my dealership would have. Everyone is on the same page here. From top to bottom. Ric Casella, our salesmen in all of these deals, has always looked out for our best interests when selling us a car, and describing the details of all the many features and benefits on all kinds of different makes and models geared towards our desired driving experience. Dawn Brennan topped the last experience off with a financing deal that was so good, I couldn't pass it up. In this economy, I see my own business realizing downward trends, but when I enter this classy showplace at Middletown Nissan, it never surprises me as to why the desks are all full with "Buyers", and not shoppers, all truly enjoying the purchasing experience that they are clearly enjoying. I have recommended many of my friends and family already to this dealership, and have complete faith in the fact that when my friends and family visit this dealership, they will be treated with the utmost respect and courtesy when negotiating and financing this large type of purchase. It is nice to know that there is a dealership out there, that treats people this way. They making buying a car a special and gratifying experience, as opposed to a necessary evil that one must expose themselves to in order to satisfy a transportation need. I just wanted to publish my experience, in the hope that this helps Middletown Nissan obtain even more loyal customers, as they already have in my wife and I.

Thank you,
Sincerely,

Digby R. Kerr
President and CEO
DFS Consulting, LLC
A Global Logistics Leader
www.dfsconsultingllc.com

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dale Richards

My Review of Middletown Nissan:
I received excellent attention at Middletown Nissan. I was able to purchase the car I wanted with the payment amount and schedule I wanted and accomplished all of this in 1 day driving my car home the evening I picked it out. I would definitely return to this dealership and reccommend it to others.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dale Richards

My Review of Middletown Nissan:
On November 22, my wife and I purchased a 2010, Maxima from Moddletown Nissan. we were taken through the procees by Sales Associate Dale Richards. Dale's service to us was truly outstanding. He took the time to explain all of the features of the Maxima along with a very informative test drive. Found the exact Maxima that we were looking for. Guided us through the Business Office at the dealership. Took the additional time to go over all of the details of our Maxima with my wife, ho would be driving the vehicle. Since the purchase, Dale has followed up with us in addition to taking care of a Mastercard credit which had not been processed. Dale service made a very positive impact on the dealership and our purchase.
Dale, thank you again for your outstanding servie.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob G., Rob

My Review of Middletown Nissan:
We went to Middletown Nissan to lease our fifth Sentra. We leased the fourth from them also. We worked with Bob G. a very pleasant and knowledgeable sales associate. Rob helped to seal the deal by making a few inviting inclusions. The entire experience was relaxed and there was an atmosphere of friendliness. We recommend this dealership to anyone who wants a Nissan auto.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: jim and albert

My Review of Middletown Nissan:
As the person who is responsible for the leasing of cars for our company I have never dealt with better people. Over the past 4 months I have leased 3 cars and within the next year looking for 4 more.Jim was always helpful during the process and even months later when I had questions. At the closing Albert had everything ready and the whole process took less then 15 minutes.As I stated I have dealt with 7-8 different dealers but going forward Middletown Nissan will be the only dealer I want to do business with.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dale Richards

My Review of Middletown Nissan:
Dale Richards was outstanding in all ways. He was courteous professional and always prepared. I would strongly recommend him to friends and colleagues. I was very impressed with all aspects of the dealership. I have a NIssan dealer much closer to my home but very much preferred my experience at Middletown Nissan and chose to buy there.

I have only one minor criticism. My vehicle has advanced electronics (bluetooth, ipod adaper etc.) These things are still not working properly for me. It would be helpful is your had someone at the dealership with expertise in this area to help me and other customers.

Overall, my experience was very positive.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dale Richards

My Review of Middletown Nissan:
This is the second Nissan Altima I have bought from this dealer. Their customer service is superb! They are friendly, knowledgeable, and have a beautiful dealership. It is spotless! When I picked up my car last night, I noticed that they were power washing the service bays in the Service Department. How is that for cleanliness??!! My salesman said that they do that every night!! This dealership has won countless awards. For the Altima I bought, they had a promotion that no other area Nissan dealer was offering. They had to locate the car I was looking for, as they did not have the exact interior color on their lot. They did this within a matter of a few hours and had the car there the next day. I cannot say enough good things about this dealership or the salesman with whom I worked - Dale Richards. I have never bought two cars in a row from the same dealer as I did with them, but with their track record, I could easily buy my third!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ric C (sales), Dawn B. (finance)

My Review of Middletown Nissan:
From the moment I walked into the Dealership, I was never hassled or chased around. The salesman, Ric, was courteous, respectful and listened to our requests without trying to change our minds or sway us in a different direction. There was no haggling back and forth over sticker price and trade in. Both were very fair. Even though I bought my new Nissan at the end of the cash for clunkers craze when the dealership was packed with last minute shoppers, my trip through the business office was effortless and flawless, Dawn didn't miss a beat. Without a doubt the best and most painless car buying experience I have ever had.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Asad Kamal

My Review of Middletown Nissan:
For our family it was between a Toyota hybrid and a Nissan Hybrid, and after visiting both dealership, we decided to go back to Middletown Nissan because Mr. Kamal worked with us and our price range to get the car we wanted. We never planned on getting such an expensive car, but after many meetings and talks with Mr. Kamal, he convinced us to buy the Hybrid explaining all its features and benefits. The color that we wanted for our car wasn't available in the lot, and so he helped us order that car that we wanted. And he said it was supposed to arrive in 2 weeks, and came here within 3 days. Their service was very quick, and smooth, having all happened on a very busy weekend- last weekend of "cash for clunkers." It was great working with the Nissan staff, and I am very happy that I decided on the Nissan Hybrid purchase from Middletown Nissan.

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