I live in Weston, much closer to Bruce Bennett, but they were not compliant or respectful during my initial visit. After one phone call to Middletown, I spoke with James Gomes and was completely convinced they were the dealership who deserved my business. I was looking to lease a new 2013 Altima that not only was EXTREMELY limited in availability (on a national level), but did not have any promotions considering the 2012 models were still flowing through the lot.
Within five days of my initial visit to Bruce Bennett, the Middletown team seamlessly helped me negotiate a price well below invoice for a car barely out of the factory, in a color I wanted and a price a college student could afford. Not only did they make the impossible deal possible, they did it without complaining, causing distress, or making me feel inferior.
While we did drive over an hour to get to the location, the entire team greeted me as you would expect a family on Thanksgiving. This experience was incredibly personal, and after working so closely with some of the most impressive team of people, I feel it was undeniably one of the best days of my life.
Following the deal close, I have received very welcome follow-up calls from Frank and James, who had been checking to make sure I loved the car and that everything was going well. I cannot even begin to verbalize how appreciative, impressed and grateful I am for this team and truly hope going forward that anyone looking to buy, lease, or even test drive a car, will make Middletown Nissan their choice destination.
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