Middletown Nissan

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: jim and albert

My Review of Middletown Nissan:
As the person who is responsible for the leasing of cars for our company I have never dealt with better people. Over the past 4 months I have leased 3 cars and within the next year looking for 4 more.Jim was always helpful during the process and even months later when I had questions. At the closing Albert had everything ready and the whole process took less then 15 minutes.As I stated I have dealt with 7-8 different dealers but going forward Middletown Nissan will be the only dealer I want to do business with.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dale Richards

My Review of Middletown Nissan:
Dale Richards was outstanding in all ways. He was courteous professional and always prepared. I would strongly recommend him to friends and colleagues. I was very impressed with all aspects of the dealership. I have a NIssan dealer much closer to my home but very much preferred my experience at Middletown Nissan and chose to buy there.

I have only one minor criticism. My vehicle has advanced electronics (bluetooth, ipod adaper etc.) These things are still not working properly for me. It would be helpful is your had someone at the dealership with expertise in this area to help me and other customers.

Overall, my experience was very positive.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dale Richards

My Review of Middletown Nissan:
This is the second Nissan Altima I have bought from this dealer. Their customer service is superb! They are friendly, knowledgeable, and have a beautiful dealership. It is spotless! When I picked up my car last night, I noticed that they were power washing the service bays in the Service Department. How is that for cleanliness??!! My salesman said that they do that every night!! This dealership has won countless awards. For the Altima I bought, they had a promotion that no other area Nissan dealer was offering. They had to locate the car I was looking for, as they did not have the exact interior color on their lot. They did this within a matter of a few hours and had the car there the next day. I cannot say enough good things about this dealership or the salesman with whom I worked - Dale Richards. I have never bought two cars in a row from the same dealer as I did with them, but with their track record, I could easily buy my third!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ric C (sales), Dawn B. (finance)

My Review of Middletown Nissan:
From the moment I walked into the Dealership, I was never hassled or chased around. The salesman, Ric, was courteous, respectful and listened to our requests without trying to change our minds or sway us in a different direction. There was no haggling back and forth over sticker price and trade in. Both were very fair. Even though I bought my new Nissan at the end of the cash for clunkers craze when the dealership was packed with last minute shoppers, my trip through the business office was effortless and flawless, Dawn didn't miss a beat. Without a doubt the best and most painless car buying experience I have ever had.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Asad Kamal

My Review of Middletown Nissan:
For our family it was between a Toyota hybrid and a Nissan Hybrid, and after visiting both dealership, we decided to go back to Middletown Nissan because Mr. Kamal worked with us and our price range to get the car we wanted. We never planned on getting such an expensive car, but after many meetings and talks with Mr. Kamal, he convinced us to buy the Hybrid explaining all its features and benefits. The color that we wanted for our car wasn't available in the lot, and so he helped us order that car that we wanted. And he said it was supposed to arrive in 2 weeks, and came here within 3 days. Their service was very quick, and smooth, having all happened on a very busy weekend- last weekend of "cash for clunkers." It was great working with the Nissan staff, and I am very happy that I decided on the Nissan Hybrid purchase from Middletown Nissan.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rob Mayne

My Review of Middletown Nissan:
Rob has gone well above and beyond in his dealing with my wife and I. After a

bad experience with a local Nissan dealer, my wife called Middletown Nissan and

after talking over our concerns we agreed with what they had to offer us. A few

days later we went to the showroom and picked up our to be leased 2006 Nissan Altima.

Most of the paperwork was completed, so after signing we were on our way. Over the

next 3 years we brought our vehical back for service and Rob was there always ready

to make his self available to answer a question, to say hello. We just did the buyout

of our leased Altima, and Rob was there for that and it went smoothly. We are very

happy with our Altima and we are very happy with doing business with Middletown

Nissan. Thanks to Rob and all the others at Middletown Nissan who treated us like

family. Theresa and Chris Coppola Jr.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Justin H.

My Review of Middletown Nissan:
We talked with Justin on four separate occasions and visited several other dealerships to compare similar SUVs. We finally decided on the first car Justin showed us. As seniors who are "technically challenged", he has had to explain how some options work several times. He has the patience of a saint! He has been so great we feel we have a sales rep. for life! He has also called us every few months to see how we are doing and are we enjoying the car (my husband is disabled). We love our Armada and are extremely happy with it. Dollar for dollar we feel we got the best deal both on the sales price and our trade-in. Everyone at the dealership has been helpful and it continues to be a great atmosphere to be in when the car is in for servicing. The service department is also professional and the work done on our car has been exemplary. The dealership is spotless which is important to me. I would and have recommended Justin and Middletown Nissan to my friends and family.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dale, Robert & Albert

My Review of Middletown Nissan:
We found the entire staff to be very professional. Dale was very helpful, answering all our questions, and encouraging a comprehensive test drive. Rob and Dale were able to put together a fair deal that woked for us, in a friendly, upfronted and honest manner. Albert completed the sale at the promises amount, with no last minute surprises/charges tacked on. Our truck was delivered nicely prepped, and Dale spent all the time necessary to acquaint us with all the features. He even helped us program our bluetooth phones and radio presets. It should be noted that this purchase occurred on the last weekend of the "Cash For Clunkers" program, so the dealship was very busy, and they still managed to make the process smooth and stress free.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: DALE / ALBERT/ JUSTIN

My Review of Middletown Nissan:
THE EXPERIENCE THAT MY FAMILY HAS HAD WITH MIDDLETOWN NISSAN HAS BEEN A VERY GOOD ONE. WE CAME IN AT AT VERY BUSY TIME TO PURCHASE A NEW CAR FOR MY DAUGHTER'S FIRST CAR BECAUSE OF THE CASH FOR CLUNKERS AND DALE HELPED US WITH PROPER PAPERWORK BEFORE WE WENT ANY FARTHER AND ONCE THAT WAS TAKING CARE OF WE PROCEEDED TO LOOK MORE INTO THE CAR THAT WE WERE INTERESTED IN. SATURDAY (8/22/09) WAS A VERY BUSY DAY SO DALE HAD JUSTIN TAKE MY HUSBAND, MYSELF AND DAUGHTER FOR A TEST RIDE IN THE 2009 ALTIMA COUPE. JUSTIN WAS VERY HELPFUL EXPLAINING THE CAR TO US AND WE DECIDED TO PURCHASES IT AND JUST HAD TO DECIDE ON THE COLOR. JUSTIN THEN WORKED WITH US SOME PAYMENT NUMBERS AND MY DAUGHTER WAS VERY EXCITED TO GET INTO THAT CAR. WE WERE SUPPOSE TO PICKUP ON MONDAY BUT DUE TO THE CRASHING OF THE GOVERNMENTS SYSTEM BECAUSE OF CASH FOR CLUNKERS WE WERE ABLE TO PICK UP THE VEHICLE TUESDAY AND I KNOW HAVE A VERY HAPPY DAUGHTER. THANK YOU SO MUCH FOR THE GREAT EXPERIENCE AND WE LOOK FORWARD TO WORKING YOU THIS DEALERSHIP IN THE FUTURE.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dan Hoyt

My Review of Middletown Nissan:
This was the easiest, most stress-free car buying experience I have ever had!! Everything went very smoothly. Dan was a delight to work with, and now, over a year later, I still love my Altima! I would definitely buy from Dan again, and I have already recommended him to friends in the area.

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