Middletown Toyota

Reason for Visit: Sales

I recommend this dealer: No

My Review of Middletown Toyota:
I signed a purchase order agreement for a scion. Put a 100 dollar deposit down after being told it was refundable. I called the next day to cancel because I felt like I was rushed into a decision because the sales person was trying to make a sale by the end of the month( it was on the 30th). I told them I did not want the car and to refund my deposit back to my credit card. They did not and refuse to do so. I did buy the same car but at a different toyota dealership(LYNCH). They are the best.

REFURALS AND WORD OF MOUTH ARE THE BEST ADVERTISING


Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Middletown Toyota:
In April of 2007 I visited Middletown Toyota at the end of business hours on a Saturday where I met Terry Schnurr, the General Sales Manager. I indicated I wanted to put a deposit on a 2005 Tacoma, but Terry suggested I call him on Monday to put a deposit on the car. I called Monday, talked with one of Terry's sales associates who applied my deposit to hold the car. Two hours before leaving to go to the dealership to purchase the car, Terry called me saying they sold the car to someone else who arrived with a check in-hand to buy the truck. What an incredibly dissappointing way of doing business.

Was this review helpful to you? Yes | No