Reason for Visit: Sales (Used)
I recommend this dealer: Yes
My Review of Midway Chrysler Jeep:
We were in the market for a 2006 Highlander Hybrid, and were pleased to get matched up with a great vehicle and a great sales person in Phil.
He was gracious in the negotiation process and we were able to amicably negotiate the price to get it into the range that we were comfortable with paying.
He handled the paperwork process fine getting us new plates and granting us the ability to accept delivery of the vehicle when specified and be able to drive it without needing to waste time at the registry.
Upon pickup of the vehicle, we noticed that it did not have an Owners manual, and was missing a hook in the cargo area that was where a cargo net would get installed. Since they had serviced the battery on the car during the vehicle prep, we had to drive it around a bunch and return the next day to get it inspected.
When we got there, he not only had obtained the Owners manual, but also a new set of hooks AND a Cargo Net for us. He totally went above and beyond expectations on coming through for us.
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