"Horrific service department "
- Taurus blues
I purchased a 2016 Ford Taurus. Beautiful car however the Alexandria site drives your new car to the Milford, OH location for body work! My car was serviced 3 times. The 3rd time was my last! My dash came back scratched on the passenger side. My driver rear fender has a chip out of it! Never again will we trust Castrucci with servicing any vehicle! To leave on a positive note the sales of the car was flawless despite my new car depreciated $10k after signing on the purchasing line!
"Service issue. "
I had a cost issue with the service that was done on my 97 F-250 diesel. After paying it I questioned it and they gladly took care of it for me. Thanks for a great job done by this dealership.
"Great customer service. Jeff made sure I got what I needed"
Been cars there in past.
Jeff Chesser very honest person going out of his way to make expirence a good one. Found the right car for me.