About Us
Copyright 2014 DR Media Holdings, LLC
Search

Mike Harvey Acura - Service Center

1070 Broadway Ave, Burlingame, 94010
Makes: Acura|Service Center
 

0% Recommend

Overall Rating N/A

1 Lifetime Review

Write a Review
Mike Harvey Acura - Service Center
1 Lifetime Review
Mike Harvey Acura - Service Center Info
Is this your service center?
Learn about our award-winning Certified Dealer Program and claim this page.
Is this your service center?
Learn about our award-winning Certified Dealer Program and claim this page.

Nearby Certified Service Centers

1 Service Center Review
Filter Reviews By:


Reason For Visit
Service

"My cousin wanted to bring her Acura RL in for a new..."

My cousin wanted to bring her Acura RL in for a new radiator. A rock had punctured the original radiator and started a small leak. They wanted to charge me for a new radiator plus installation , but they also wanted to charge her for a coolant flush as well. I was a bit confused that coolant was not included with her radiator installation. This was almost $150 dollars more. I told her to call a few other dealerships to see what they charged. Two other dealerships said there must be a mistake, and that the coolant is included with the installation. She called Mike Harvey Acura back, and Steve insisted that she purcahse the coolant fush in addition to the installation. She ended up taking the car to Hopkins Acura. They only charged her for the new radiator plus installation. Why are they such crooks? This is where the phrase Stealerships came from. They want to take advantage of people do not know any better and who rely on them for their expertise. Honest people purchase their vehicles from Mike Harvey and expect to have all of their maintainance performed there. They make money on both ends, but it is not enough. They have to cheat their way to better profits. I am going to report this shady practice to Honda. I do not recomend this Stealership to anybody. They are very dishonest. Call them up and ask for a brake job and I bet they will also charge for a brake fluid flush. Change your transmission and they will charge you for a trnasmission flush as well. Do not trust them!

More

Did you find this review helpful?

Yes
 
2
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience

Employees dealt with

Steve
1
1 result

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.