Mike Murphy Kia

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Mike Murphy Kia:
We went to do a double trade, we wanted to trade in two vehicles and get two new ones. We were in contact with a salesman for a week prior and gave all the specs. such as amount owed mileage etc...on both vehicles we wished to trade. We gave a price of what we could afford for the payments and our credit is excellent. We were told after a couple of days that yes they could do what we wanted to come on in. Once we got there we were told that our current vehicle had been in an accident and had been hit hard. We were then shown vehicles that was not what we had requested they were a scaled down version as well as a different models all together than what we had spoken about over the phone. We left the dealership in our old vehicles after we were told that our payments would be $300.00 dollars more than what we told them we could afford and they also wanted $3500.00 down. None of which was discussed prior. We felt like we were manipulated into thinking one thing and once they got us there they did what they wanted. When we left we got a carfax after being told it had been in an accident which it had not so my husbnd called and spoke with the owner of the company himself, he appologized for what had occured and said he would do everything in his power to make it right. It has been 5 days now and we haven't heard from him oh yeah he said he would call us back first thing the next morning but not yet. I feel they are dishonest and I would not recomend them to anyone wanting reliable and honest service.

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