My experience at Mike Patton Ford was great from beginning to end: a new car!! We were greeted politely as we entered the sales area, and shortly thereafter Sherquera came out to talk with us,. We told her what we were looking for and she showed us exactly what we wanted to see. Sherquera was knowledgeable about the features of the vehicle, friendly and helpful, making useful suggestions without pressure. She accommodated my timetable to observe, test drive and ultimately purchase my Ford Fiesta! Sherquera also helped me with setting up the new technological features of my vehicle in a very competent way! Each time I visited the dealership, Erica and Shequera were very welcoming and helpful, making buying my car a pleasant experience and I would recommend the dealership and the individuals who helped me purchase my vehicle to anyone interested in purchasing a new car. The finance and sales department were instrumental in meeting my finance and payment needs and I commend them for their great work!

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Excellent service from the day we walked in. On our first visit to the dealership we were greeted, offered a drink, snack, etc. and then ask by salesman Mike Smallwood what vehicle we were interested in. Because of previous research, we already knew what car we were going to purchase, a Lincoln MKZ. We were there to look at it in person and get a price with all the options we wanted. Mike let us look at the showroom model which had a few of the options that we were interested in but not all. He then pulled a book out that had all options that were available and went into detail to explain them. At that point we went home to decide what we wanted in the car.
On out next visit, we worked with Mike and Sales Manager Stacy Nerowski to find a car with all the options that we had decided on and get a ballpark price. Mike and Stacy found that there were none available. At that point we knew we would have to order one that met our specifications. Stacy then set up the order and explained that they would sell us the car for $50 above invoice which beat all other dealeship pricing we had found. After ordering the car we ask if we could take a MKZ home for a weekend test drive, which was approved.
7 weeks later our MKZ was delivered! We worked with Chuck Bolton to possibly secure financing from the dealership, but my credit union won out. Throughout our whole experience, everyone was courteous, friendly, and informed. I would recommend Mike Patton Lincoln.

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This is a great place to buy a car. Everyone was so helpful and didn't pressure me into making a quick decision. I will certainly use Mike Patton Auto Group again when it is time to purchase my next vehicle.

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Thanks to Mike Smallwood and Mike Patton Ford, I finally have the ride of my dreams!!! 2013 Ford Edge! It was a great experience, and my sales rep. Mike Smallwood was the best! Very informative! I explained to him my hopes and he made it happen!!! I suggest anyone who is looking to buy and new or used Ford to contact him. As I am sure you will ride away just as happy as I did! My Rating is A+A+A+A+A+A+ for Mike Smallwood & Mike Patton Ford! TEAM FORD ALL THE WAY!!! Kimberely Hood :-)

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The price was unbeatable and the customer service was excellent. I would not by a car from another dealer or salesperson. Dealer has a great atmosphere. Family friendly and great service plans. Will give you every and any detail on your vehicle.

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Everybody was great. Ray was so laid back and I never felt pressured into buying something I didn't want. Jim and Marcus went above and beyond to locate my car. I got exactly what I wanted and the process was incredibly smooth. Thanks guys! I love my Jeep!

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Me, my husband and young daughter visited Mike Patton Ford Lincoln today in hopes of test driving and purchasing a 2013 Hyundai Elantra GLS that we saw on their website. The initial sales consultant that we were supposed to meet was not working, so we were referred to Ms. Sherquera Davidson. She greeted us with a smile and light conversation as we went over the paperwoirk to start the process of trading in our vehicle. Ms. Davidson explained EVERY single detail and answered EVERY question that we asked, and if she didn't know the answer, she asked. She was also great with our daughter!

During the test drive, she was very knowledgeable and insisted that I look under the hood, try the windows, play with the radio and even adjust the net in the trunk. There was never any pressure to buy. Once the numbers were put in, the monthly payments were more than we had anticipated and after looking at two more vehicles, and not loving them, we actually had decided to leave. At this point there still was no pressure to buy, but Mr. Stacy Nerowski (Sales Manager) asked us to wait a couple minutes, which we did, and when he returned he had worked the numbers so that the monthly payments were manageable, there was no haggling at all. Just like Ms. Davidson, he was able to explain everything clearly.

Finally we worked with Mr. Chris Bolton (Finance) and that was just to sign the final paperwork. He was very entertaining and thorough, going over every single paper before we signed, giving us the time to read over them if we liked. The entire process was so pain-less and we drove away with the car of our dreams. We HIGHLY recommend Mike Patton Auto Family, theres no harassing sales people waiting to dive on top of you when you set foot on the lot, no pressure to buy, they don't work based off of commission and everyone in the building makes you feel like your family. Thank you Ms. Sherquera Davidson, Mr. Stacy Nerowski and Mr. Chris Bolton.

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We had a great experience and will return to Mike Patton Lincoln to purchase vehicles in the future .
Mike Brown is very knowledgable about the vehicles and a joy to work with.
We would recommend Mike Brown to any one looking to purchase a new vehicle .

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This dealership has surpassed my expectations. From the moment I walked in until the moment I drove away in my new vehicle I felt at ease and my sales person Sherquera Davidson was outstanding! Thanks for everything!

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Mike Brown made me feel immediately comfortable and I trust him completely. I am confident Mike sold me the right car for my family's needs. He could have chosen to encourage a more expensive model, but after listening to me, he did not. Mike's character and work ethic represent exactly the kind of reputation sales consultants should strive for. From first contact through the time I drove off the lot, I felt as if I was Mike's ONLY customer (and this was 4 days). Bryan Peek (Finance Mgr) was efficient and informative. He answered every question.
This was a positive experience and I would highly recommend Mike Patton for new or used vehicle purchases - and especially Mike Brown.

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