Reason for Visit: Sales
I recommend this dealer: No
My Review of Mike Piazza Honda:
Shopping at Piazza was a mixed experience for me.
Karl, the salesman, really was very knowledgeable about the product and was pleasant and helpful. I would give him positive ratings.
I was considering trading a vehicle. Piazza's offer, even after they came up another $1,000 was still lower than I received anywhere else. This might have been OK but they were also only knocking a few hundred dollars off of their car where other dealers were willing to go closer to invoice price.
I decided not to trade my vehicle but to lease instead. The quoted price seemed high so I decided to shop around further. I did inform Piazza that I would be shopping and to povide me their very best offer, the offer remained unchanged. I contacted 3 other dealers who all quoted me payments elsewhere that were an average of $25 a month less.
If I eliminated the Navi, I also had two dealers quoting me $75 a month less. One dealer even needed to get the car via a dealer swap but was willing to do so within 24 hours and had located an available one.
At this point I was an educated consumer. Piazza is local and Karl was a good guy so I figured if they would match the offers I would buy from them. This is where things got odd.
First they insisted that I could not possibly be getting the prices I was quoted. (I did, they were real, car is now in my driveway). They did not have what I was looking for at the Pottstown location. I asked if they could check one of their other two Honda locations (Reading and Phila). I was told that in order to get any discounts I would have to take a vehicle that they had in inventory at that location. Then came the lecture about how I should not be shopping for price and that other dealers should not be discounting these cars as it hurts the residual value of the brand. OK, have a nice day, I picked up my car from Conicelli that evening.
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