Mike Pruitt

Reason for Visit: Sales

I recommend this dealer: No

My Review of Mike Pruitt:
I am extremely upset about the business practices of Mike Pruitt Honda, that I thought the public should be aware of. We just went over to there dealership this afternoon to purchase a Honda Civic. We wanted a car that gets better gas mileage, and is reputable. But now we have a sour taste in our mouths. Here is our story:

We were wanting to trade in a 2005 Kia Sedona minivan. We still owe $5747.01 on it. So before going to the dealership we looked up the trade-in amount on the Honda website there website said: fair- $5780, good- $6735 excellent- $7300. You would think that there website would be pretty close to the right amount, obviously barring major problems. Our van would be somewhere between good and fair. So we went in to the store from Canton. Once we got there the Salesman got all the information about our van - the mileage, year, make, payoff, etc. Then he took the keys had it looked at and said he would be right back. When he came back he had a customer worksheet that had the info about the van, and they wrote the payoff amount on the paper, and in big green letters wrote "payoff" for the trade. So we felt that we were actually losing some of the value in our trade but we were willing to go ahead and trade it in and purchase the Civic. We then filled out all the paperwork, were approved for the 2.9% credit, and were ready to sign the papers. The very last paper that was to be signed was the actual bill of sale, before we signed the paper we looked it over carefully and noticed that the bottom line was high. So we looked over line by line and noticed that they actually were only giving us $3800 for the trade, and were going to roll in the loss in the new loan. When we caught this the salesman said that we were okay with the monthly payment that he has showed us on the customer worksheet, but we were obviously unable to calculate the monthly payment in our heads, so it did not seem far off. But they were being very deceptive and tried to basically steal $2000 from us. Also, when we pointed this out to the salesperson, he said don't shoot the messenger, he does what he his told. This dealer obviously is very shady and is not up front with the costs. We are very thankful that we caught it before we signed the contract. We also have all the paperwork, because we could not trust them to get rid of it. Also the bill of sale contradicts itself. I just feel that public should be aware of their dishonesty. You half expect this from a little used car dealer but not a big Honda dealership.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Mike Pruitt:
This was a great dealership to go to! My boyfriend and I were car shopping for months and were having no luck at dead-end and sleazy dealerships-- corner lots and large, suit-and-tie lots alike.

Yesterday, we were on our way to Chapel Hill Mall when we decided, quite randomly, to stop in Mike Pruitt Honda's lot and see if they had anything. We saw a Mitsubishi Montero Sport and were "inspecting" it when Tim walked over to us and asked if we needed any help or had any questions.

We explained that we had been searching for an SUV for a while and that we were "just looking," a statement that usually seems to deter salesmen, but he talked with us, genuinely, and pointed out the benefits and the downsides of owning the vehicle without beating around the bush. He also asked us about the price range we were working with and offered to help get us a price we could all agree on.

Tonight, we stopped back-- just to see if any advances were made. They were! Tim had worked with his team members and had somehow managed to come up with an incredibly affordable price on this vehicle! We took it for two test drives-- once around town and once on Route 8. Before we knew it, we were signing papers to make the Montero our own.

Who would've guessed that we'd be buying a car we'd only looked at for less than 48 hours? We didn't think we'd even FIND a qualified vehicle so soon, but with Tim's help, my boyfriend and I are now the proud owners of a 2000 Mitsubishi Montero Sport!

Thanks, Mike Pruitt's Honda, for great service, a sincere and friendly staff, and a great price on (now our) "perfect" vehicle!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Mike Pruitt:
Stellar dealership, I purchased a $30,000 car from out of state because the local dealers would not budge off MSRP. The 8 hour 500 mile trip, (one way), was worth the time. We planned a long weekend family getaway around this purchase and spent some time in Cleveland at the Rock and Roll Hall of Fame. No hassles at Pruitt's or any pressure to buy add-ons like rust proofing, extended warrantee, etc. In and out in well under an hour. I'll be buying my next Honda from these guys.

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