Read Reviews Mike Shaw Buick GMC

Mike Shaw Buick GMC

Mike Shaw Buick GMC

1313 Motor City Drive
Colorado Springs, Colorado 80906


(719) 636-3881

Mike Shaw Buick GMC
Manufacturers: Buick, GMC

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 151 reviews

4.9

4.9 out of 5

153 lifetime reviews

Mike Shaw Buick GMC

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Certified: Mike Shaw Buick GMC

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Mike Shaw Buick GMC has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Mike Shaw Buick GMC

Want a dealer you can trust?

At Mike Shaw Buick GMC we value intergrity. This means we adhere to moral and ethical prinicples to guide our business practices. As a team, we care about our customers and are honest with them. You can trust our dealership to not only give exceptional customer service but as a reliable source for all your vehicle needs.

At Mike Shaw Buick GMC offers new GMC and Buick vehicles along with a variety of used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find a car to fit your needs.

We offer experienced financial staff for those seeking a car loan or lease. Our service doesn't stop there. Colorado Springs customers can come in and take advantage of our knowledgeable GMC and Buick car repair technicians and a fully-stocked inventory of GMC and Buick car parts.

We look forward to serving you!

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free Coffee
Automated Car Wash Free WiFi
Children's Play Room Parts Store
Customer Lounge Area Pet Friendly
Drive-In Service Vending Machines

heortiz
5/2/2013 11:36:19 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob CarabajalBob Carabajal
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mike Shaw Buick GMC:

Great experience at mike shaw. All my questions were answered. Staff is friendly. Would defiantly return and recommend the dealership to friends, family, and co-workers. Customer for life.

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marshallmallow
4/17/2013 8:37:35 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott "Flattop" BrunelleScott "Flattop" Brunelle
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mike Shaw Buick GMC:

Jon Bryant's no-pressure style was just what my wife and I hoped for in a salesman. Though he admitted being new to the business, he was very willing to find answers to questions he didn't already know. We were up against the clock and Jon tried to get the sale finalized ASAP. Ultimately, the financing end kept us longer than we'd hoped. Jon had the car detailed and washed before we could even start the financing paperwork.

My wife and I were pleased to learn that Mike Shaw supports self-employed/small business owners as much as he appreciates military personnel.

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hboucher2
4/10/2013 11:43:41 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cindy KnoblockCindy Knoblock
James  SpragginsJames Spraggins
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mike Shaw Buick GMC:

Tamarin Mullenaux was very friendly and made sure my car buying experience was given to someone who could take good care of my through the buying process. She introduced me to James Spraggins. James was very friendly and helpful. He took me on a test drive and was very helpful. He walked me through the paperwork and handed me over to Cindy Knoblock. Cindy in finance was also very friendly and efficient in handling my financing. I would recommend anyone to go to this dealership and ask for any of these three people. They all made my car buying experience seamless! Thank You! Harry

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suzyjenner10
3/31/2013 12:58:20 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott "Flattop" BrunelleScott "Flattop" Brunelle
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mike Shaw Buick GMC:

Anthony & Scott were so helpful in finding our new car and also keeping the payment affordable. They were super friendly and not pushy! We love our new car and would definitely recommend!!! Thank you guys!

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shelby_summers
3/28/2013 10:45:01 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mike Shaw Buick GMC:

The customer service was outstanding and very friendly. I felt as if Laura helped me find what I wanted and was very patient and friendly. I love the car that I purchased and would recommend Mike Shaw to any of my family members or friends.

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michellelacey1
3/16/2013 3:07:18 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mike Shaw Buick GMC:

Laura really worked great with us and tried to get us the lowest price possible. Even got us out of a horrible car and into a great one. I highly recommend asking for her personnally. Wouldn.t go to any other sales person. Thank you Laura for all your help. Molly & Robert Hix

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kcdonnelly
3/12/2013 1:16:17 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mike Shaw Buick GMC:

Laura provided excellent service. She answered all our questions and made sure we were well taken care of. Pete, the manager of the used car side, was very fair and earned our trust.

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matthewpaulkenny
3/8/2013 10:51:13 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Mike Shaw Buick GMC:

My experience with Mike Shaw Buick GMC was great. The pricing was fair, they were more than happy and willing to work with me to come up with a financing plan that fit into my budget, and the employees were all super friendly.

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ausnik42
2/27/2013 4:49:55 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott "Flattop" BrunelleScott "Flattop" Brunelle
Cindy KnoblockCindy Knoblock
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mike Shaw Buick GMC:

The employees and managers at Mike Shaw Buick and GMC made my car buying experience truly extraordinary! The dealership and all the employees made me feel as though I was already a part of the Mike Shaw family even before I agreed to buy a car. The customer service was top of the line, probably the best I have ever seen in a dealership.

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CheriKessler
2/23/2013 4:54:50 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Pete MayfieldPete Mayfield
Jr  ResenbeckJr Resenbeck
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Mike Shaw Buick GMC:

Walking into Mike Shaw I was immediately greeted by JR. He was courteous and friendly and tended to my needs with urgency. I brought my wife and 2 year old son to look at a 2010 and 2012 Chevy Malibu. JR immediately helped us get into the 2012 and take a test drive within 5 minutes of being there. JR willingly sat in the back seat with my somewhat rambunctious 2 year old son(definitely under stated). He was always polite in questioning and never pushy in any sense of the word. I had a wonderful experience with JR, and had a memorable meeting with "Mr. Finance", aka Dutch. He and Flattop Scott were both true gentlemen in every way possible, hell they even feed us a wonderful lunch. I would hope that everyone who has the experience of buying a car, new or used, would have these people surrounding them and helping them in their process. This was a truly wonderful experience and I would be disappointed with anyone else. Not to mention they bent over backwards for my price. THANKS MIKE SHAW!! SEE YOU IN THE FUTURE! Sincerely, A. Kessler

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