Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Gary Fenwick, Roman, Clark, Gordon James
My Review of MileOne Heritage Chevy Buick:
Gary Fenwick (sales associate) and Roman Clark (sales manager) were extremely diligent from the get go to locate the car that I wanted. I have to give them the highest grade possible for their effort and for the friendly atmosphere they created from the minute I set foot in the dealership. The car and the color combo that I was looking for was not all that easy to find. They came through rather quickly.
When the time came to agree on the price, they worked with me tirelessly and sincerely. I have to admit I was not all that easy to work with, but I was very impressed with the fact that they never lost their cool or patience during the process. We finally agreed on a price in the same friendly atmosphere that we started in the day before.
The third employee I worked with was Gordon James, the business manager, also a very friedly and knowledgeable individual. It was obvious he was a seasoned veteran in his field. I asked 101 questions and he gave me all the answers. He presented all the options available and helped me arrive at what I thought were the right decisions that suited my needs.
These three individuals and a few others whom I had brief contact with while I was at the dealership truly made this a pleasant experience. Buying a car has not always been a memorable experience. This one was fun.
Dari Mirican
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