Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Rick Lopez
My Review of MileOne Tischer BMW:
I have purchased new, as well as certified luxury-line automobiles for the last 20 years. Although, I have never owned a BMW, the service level I received as I was guided through the process was, and remains as much a part of the total ownership experience as I had ever imagined.
From the moment I walked in the door of this dealership, marred with the look of blue collar sweat, I was treated as a royal component of a larger family. After nearly a year, It is my experience that each time I visit the dealership my family and I are always remember by name, and always treated with the respect of royalty. When we walked into the dealership, it is as if we walked into a separate world altogether. This dealership operated like a car purchasing center for the celebrity rich and famous. The staff-members are tempered, focused and attentive, not overbearing and over-aggressive.
The names of my family-members are remembered, our last dealership experience is remembered, many of the people have taken a special interest in my young 9 year old son; he loves to visit the dealership (go figure), and even when I or my wife arrive unannounced, Rick Lopez, and the BMW Service Manager Joe Diss ensures that we are seen and serviced with purpose driven speed. I count the decision to purchase from this specific dealership as one of the best overall "pound for pound" decisions I have made.
When the time comes again for me to purchase a new car, or when someone I know is looking to purchase, Tishcher is where I will go; equally as important, I will be purchasing from Rick Lopez. Rick and Joe have made my future purchasing decisions more about the long-term ownership benefits of service than the short-term excitement of the initial buy.
I have no personal affiliations with this dealership, other than the purchase of my X5.
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