As this was our first-time leasing a car, our overall experience couldn't have been more seamless. We had the pleasure of working with Jim, who was very professional, pleasant, and attentive to our needs and wants. He explained the leasing program, and made us feel confident in our decision. We successfully traded in our old Land Rover, negotiated the best deal for us, and drove out with a beautiful white GMC Yukon, with state off the art amenities!! Easy, simple, and to the point! Great overall experience!